{"id":2904347,"url":"https://alion.io/job/richemont-trainer","title":"Trainer","company":{"id":1791761,"name":"Richemont","domain":"richemont.com","url":"https://alion.io/company/richemont","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":155,"ghost_share":0,"stale_share":0.723,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Education","role_family":"Education","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":46000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":826},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T07:26:07Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-01T10:13:50Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.\n\nJob Description\nMAIN PURPOSE\nIdentify training needs, develop training strategy, and ensure execution of the training plan for both the sales and management training functions. \nResponsible for execution of core programs developed by Central L&T and modifying as necessary for Japan Market. \nDeliver impactful programs within the region to develop the capabilities and skills of all employees to create a sustainable and successful organization. \nWork closely with the internal key stakeholders (Management team / Commercial Division / CRC / Central L&T) and Human Resource Business Partners, this role is dedicated to attracting, developing, and retaining talent to contribute to the business growth from L&D perspective. \nKEY RESPONSIBILITIES\nDevelop Learning Strategy and Plans: 25%\nPrepare and facilitate training sessions for all new and existing employees; Cartier history, stories, selling techniques of Watches, Jewellery, High-end pieces, and Accessories. \nPlan, organize and coordinate all retail and retail partners trainings, with a strong focus on the retail population based on guidelines provided by HQ, local HR and commercial local strategy. \nMaximize clienteling techniques, cross and up selling opportunities for all categories of creations, and CHEZ CARTIER techniques. \nParticipate in HQ main trainings: TTT (Train The Trainer) for all categories to roll-out locally. \nDevelop blended learning environment through digital platform. \nProgram Delivery: 25%\nSupport and develop commercial teams in delivering the client experience to the benefit of Retail business. \nThrough local execution of corporate strategy, you will train and coach both Retail Staff and Retail Partners to become ambassadors of Maison culture, values and creations. \nFacilitate internal/external learning events and workshops, delivering content as appropriate; Inspire creation of a learning culture that encourages individual and organizational learning. \nDevelop selling skills and abilities in selling all categories of creations including covering high-end pieces. \nConduct role-play to ensure the sales speech is mastered according to CHEZ CARTIER. \nCollaborate with internal and external stakeholders to design and implement training modules with materials, aligning with worldwide initiatives. \nPromote team selling culture to improve client’s satisfaction and efficiency. \nPlay a \"learning coach\" role for worldwide training and monitor all training activities related to all categories, ensuring they were aligned with the training strategy and corporate training requirements such as design and contents. \nTravel to carry out training sessions to introduce the training or strategy to markets \nEvaluate Learning Impact: 20%\nChampion the business case for learning and people development, continually check to ensure the learning strategy, third party contracts and infrastructure is flexible to the evolving organization environment. \nMonitor improvement of service standards within the boutiques and Retail Partners through different key performance indicators (sales targets, client engagement barometer etc.,) \nDesign Solutions: 15%\nPartner up with the internal key stakeholders (Management team / Commercial Division / Central L&T) and Human Resource Business Partners to deliver the training path, enable commercial teams to enhance client experience and develop skills to engage our clients. \nFollow-up sales trainings with key stakeholders and boutique managers to optimize boutique performance. \nProgram/Project Administration: 15%\nBuild and manage training calendar and training history of participants. \nManage training logistics, translations, communications, and documentations and provide both regular and ad hoc reporting to L&D Sr. Manager. \nUpdated the current training modules (Watches, Jewellery, High-end collections, CHEZ CARTIER etc.,) and followed up accordingly. \nVisit boutiques regularly to see their boutique situations and communicate with Commercial Team and Boutique Management. \nSKILLS\nExcellent presentation skills \nExcellent public speaker \nFacilitation skills \nA keen focus on delivering business results. \nDemonstrated ability to work both in a team and individual environment. \nStrong communication skills with cross-cultural diversity \nKnowledge of Microsoft Word, Excel and PowerPoint to create training materials and presentations. \nNative in Japanese and fluent in English \nJOB PROFILE\nRequired experience:\nA minimum of three years in training field orsales in Watches and Fine Jewellery industry is required. \nProven organizational skills, project management experience desired \nTechnical skills / abilities:\nNative fluency in Japanese and business fluency in English \nPC skills (word/Excel/PowerPoint) \nPersonal qualities/skills:\nFree Spirit of character \nCulture of Passion & Excellence \nGreat sense of teamwork \nCritical thinker and creative varied approaches \nGreat sense of client-oriented \nFull of curiosity","description_format":"text","description_chars":5404,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Japanese","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Japan","iso":"JP","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry","Watches","Luxury Goods & Designer Brands"],"lifecycle":[{"event":"open","at":"2026-10-20T07:26:07Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely 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