{"id":2836547,"url":"https://alion.io/job/richemont-training-manager-2","title":"Training Manager","company":{"id":1791761,"name":"Richemont","domain":"richemont.com","url":"https://alion.io/company/richemont","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":167,"ghost_share":0,"stale_share":0.994,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-22T06:10:10Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taipei, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":24000,"period":"year","method":"role_country_seniority_unknown","sample_n":9},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-30T00:00:00Z","employer_posted_date":"2026-07-30","last_verified_at":"2026-10-22T20:04:05Z","board_verified":true,"closed_at":null,"days_open":84,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":84},"description":"Who are we?\nA High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.\nKey responsibility 1: Training management for boutique teams\n- Planning and budget\nIn charge of defining, planning and budgeting training plan in coordination with the regional team. Responsible for training spending according to guidelines and allocated budget\nMonthly report on budget spending to retail director\n- Definition and implementation of training\nPrepare training plan with retail director for boutique team to leverage their productivity & develop individual potentials\nImplementation of all training modules: through externaltrainer or internal resources \nField coaching: To upgrade and monitor boutique team members’ selling skills, level of client service (Especially for new comers) \nMystery shopper: Result analysis/ Action plan and follow-up activities/ etc\n- Roll out Yearly Talent pool Assessment (QUIZ) - after results are shared with Retail Performance ->development plan for each pool + HJ talents personal development plan.\n- Sourcing of potential trainers: he/she needs to regularly meet local trainers, sales experts to source the best partners for external training management\n- Manage all training books/ materials/ proof reading or translate training documents for HQ\n- Support to coordinate annual team building for office and boutique staff for the Sales Conference .\nKey responsibility 2:Training delivery & Field coaching\n- After the feedback of performance & operations team on SA Retail KPIS -Talent Pool results+ priorities: Coach each SA on identified challenges.Feedback BM on points of focus\n- Follow up onboutique staff performance on bi-weekly basis with the BM - check with BMthe follow up actions done for each SA have leadto results + adjust coaching\n- Plan & recommend action plan for each boutique staff to grow them in their skillset\n- Weekly visit to each boutique for coaching and training follow up ( CP , role plays, HJ selling skills practice )\n- Monthly/quarterly/annuallyanalysis on coaching results to be reviewedwith Retail Director and Retail Performance teams.\n- Submit quarterly/annually FTE KPIS report(thru LMS system )\nKey responsibility 3: Boutique Talent Development (ie. High-end community - incl. HJ＆HEW,Enchanting Week, Poetry of time week)\n- Plan HJ & HEW talent development plan . Coordinate BM and ABM induction and training path with Retail Performance - Ops - register them in HQ Management training Organize Local HJ board & LocalWatch community\n- Coordinate & organize training sessions for High-end community to achieve the business goal.\n- Work closely with different departments - CD, OP & Performance and Marketing team to inline with Maison’s long term strategic plan.\nKey responsibility 4: Image, Service Quality and Client Care\n- Ensure high level and consistency in service quality throughout the network (Mystery Shopping)\n- Make sure the Service charter is understood and implemented by all staff\n- Image : Responsible and coordinate boutique staff uniform and grooming - together with retail ops","description_format":"text","description_chars":3650,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Taiwan","iso":"TW","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry","Watches","Luxury Goods & Designer Brands"],"lifecycle":[{"event":"open","at":"2026-10-19T07:00:51Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.064,"p_room":0.28,"age_days":84,"expected_fill_days":8,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/richemont-training-manager-2","json_url":"https://alion.io/job/richemont-training-manager-2.json","meta":{"generated_at":"2026-10-22T21:58:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6826,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791761},"rest":"https://alion.io/mcp/rest/get_company?id=1791761"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frichemont-training-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frichemont-training-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frichemont-training-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/richemont-training-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frichemont-training-manager-2"}]}