{"id":3105642,"url":"https://alion.io/job/ride-parts-associate-2","title":"Parts Associate","company":{"id":686469,"name":"RIDE","domain":"ridemobility.com","url":"https://alion.io/company/ridemobility","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":69,"open_postings":21,"ghost_share":0.524,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lancaster, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":61000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4386},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-22T16:56:05Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-30T22:40:23Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":6},"description":"The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.\nJOB SUMMARY\nParts Associates will be responsible for all parts ordering and tracking, collecting and processing Parts Requests and Parts Orders, as well as collection daily Service Reports for warranty purposes.\nJOB DESCRIPTION\nRESPONSIBILITIES:\nUnder general supervision of the Parts Manager, Supervisor or Parts Lead, the Parts Associate will process all Parts Request Forms and Orders submitted by Customer Service Staff and customers.\nProvide support in inventory management and stock replenishment by creating PR in CRM.\nCollaborate with the warranty and warehouse teams.\nTrack records of all parts ordered for their assigned customers and/or technicians and update regularly.\nAssist Customer with parts availability and pricing in timely manner.\nCheck inventory and ETA, provide updates on the status of orders and deliveries, manage order process from order entry through the end of shipment.\nMaintain and track all orders in an organized manner, maintain proper documentation\nSchedule outbound delivery orders and work with warehouse and logistics teams to ensure on-time shipping; notifying customers when there are delays.\nHandle customer complaints to ensure positive customer experience with related teams.\nRequest invoices from accounting and provide to customers; work with accounting to resolve billing and payment issues.\nProvide daily status reporting to Parts Manager/Supervisor/Lead.\nPerform other duties as assigned.\nRequirements:\nExperience in Customer Service and/or Automotive Parts\nIdeal candidates will have a minimum of two years’ experience.\nExcellent communication and interpersonal skillsCommunicate effectively in person or by telephone or by email.\n\nExperienced with basic computer programs MS Office (Word, Excel, Power Point), SAP and CRM\nWilling to constantly improve and learn new processes, Self motivator\nThrive in a fast-paced environment\nPresents information to small and large groups\nAbility to work directly with Customers and possibly in the Customer’s environment. Overtime may occur depending on the work volume.\nLicense: valid driver’s license in home state and reliable transportation.\nSUPERVISORY RESPONSIBILITY\nNo\nTRAVEL\nNA\nPAY RANGE\n$17.5-$23.00/ hr\nWORK TYPE\nFull-time \nWORK LOCATION\nLancaster CA (On-site)\nPHYSICAL REQUIREMENTS\nAbility to work in various environmental conditions (outdoor training, warehouse environments, etc.).\nIf you are a self-motivated, technically proficient individual with a passion for training and traveling, we invite you to apply for this exciting opportunity to be a key player in the growing electric transit bus industry.\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, peripheral, depth perception, and ability to adjust focus.\nRIDE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.","description_format":"text","description_chars":4271,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-22T19:03:46Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.599,"p_room":1,"age_days":7,"expected_fill_days":24,"reasons":["conf:0","stale_co","win:early","comp:junior"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/ride-parts-associate-2","json_url":"https://alion.io/job/ride-parts-associate-2.json","meta":{"generated_at":"2026-10-30T22:49:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13771,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686469},"rest":"https://alion.io/mcp/rest/get_company?id=686469"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fride-parts-associate-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fride-parts-associate-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fride-parts-associate-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ride-parts-associate-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fride-parts-associate-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3105642}},{"tool":"search_jobs","arguments":{"company":"ridemobility.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3105642},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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