{"id":828563,"url":"https://alion.io/job/ridemobility-field-service-technician","title":"Field Service Technician","company":{"id":686469,"name":"RIDE","domain":"ridemobility.com","url":"https://alion.io/company/ridemobility","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":70,"open_postings":20,"ghost_share":0.5,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lodi, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":70000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7331},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-12T18:06:42Z","employer_posted_date":"2026-08-12","last_verified_at":"2026-10-20T14:52:10Z","board_verified":true,"closed_at":null,"days_open":68,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":68},"description":"The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.\nRIDE Services is seeking a hardworking Field Service Technician for the Customer Service\nDepartment. The field technician will be responsible for working at Customer facilities diagnosing\nand repairing buses/trucks under warranty and performing Customer support and campaigns\nrequired by RIDE or the Customer vehicles.\nJOB DESCRIPTION\n1. Under general supervision of the Field Service Manager or Supervisor, the Technician will\ncomplete work assignments at Customer facilities, RIDE locations and may be asked to\nperform other maintenance duties as assigned.\n2. Perform diagnosis and repairs of warranty related issues. Provide Customer interface and\nreports on field maintenance activities.\n3. Responds to Customer requests, comments or complaints as needed. Assist Customer with\nmaintenance related issues.\n4. Order parts as needed, coordinates repairs and provides daily Service reports/Parts\nrequisitions as needed.\n5. Coordinates new vehicle delivery acceptance with Customers in US and Canada\n6. Provide daily status reporting to Customer Service Manager/Supervisor.\n7. Follows up with Parts clerks for parts availability and ETA.\nRequirements:\n1. Knowledge of transit bus maintenance operations and field service support.\n2. Ideal candidates will have a minimum of two years’ experience.\n3. ASE Transit Bus Certifications\n4. Transit bus Technician experience, preferably working in a field service environment.\n5. Experienced in bus maintenance and repair. Experience with computer-based diagnostics in bus maintenance operations. Experience with bus Electric drive systems preferred.\n6. Ability to travel and work in the Customer’s environment. Weekends, nights and long hours will occur.\n7. License: Must possess a valid driver’s license in home state and no more than one infraction during previous three years. Class B with Passenger Endorsement preferred. If non at this time, the ability to obtain.\nPHYSICAL REQUIREMENTS\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, peripheral, depth perception, and ability to adjust focus.\nSUPERVISORY RESPONSIBILITY\n None\nTRAVEL\nTravel is expected for this position.\nREQUIRED EDUCATION AND EXPERIENCE\n High school diploma, or general education degree (GED).\nJob Type:\n Full-time\nBenefits:\n 401(k)\n Dental insurance\nEmployee assistance program Docusign\n Health insurance\n Health savings account\n Paid time off\n Professional development assistance\n Vision insurance\nSchedule:\n 8-hour shift from 7 am - 3:30 pm, Monday - Friday\n Overtime\nWork Location:\n Lodi, NJ (Onsite/Travel)\nRIDE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.","description_format":"text","description_chars":4087,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Manufacturing"],"lifecycle":[{"event":"open","at":"2026-09-12T15:41:29Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.286,"p_room":0.28,"age_days":68,"expected_fill_days":25,"reasons":["conf:0","stale_co","win:tail","crowd:junior"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ridemobility-field-service-technician","json_url":"https://alion.io/job/ridemobility-field-service-technician.json","meta":{"generated_at":"2026-10-20T15:10:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17166,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686469},"rest":"https://alion.io/mcp/rest/get_company?id=686469"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fridemobility-field-service-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fridemobility-field-service-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fridemobility-field-service-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ridemobility-field-service-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fridemobility-field-service-technician"}]}