{"id":3095039,"url":"https://alion.io/job/ridge-rtc-crisis-support-specialist","title":"Crisis Support Specialist","company":{"id":456225,"name":"Ridge RTC","domain":"theridgertc.com","url":"https://alion.io/company/theridgertc","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":11,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":154,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":67000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1202},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-06-03T16:25:04Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-25T01:38:36Z","board_verified":true,"closed_at":null,"days_open":143,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":143},"description":"About Altior Healthcare\nOur family of services comprises three distinct mental health treatment programs, including a specialized program for US Veterans. With over 15 unique locations, we manage and support 500+ dedicated employees serving over 300 residential clients daily located across five states: California, Idaho, Maine, New Hampshire, and Texas.\nParadigm Treatment (West Coast) and Ridge RTC (East Coast) partner together under Altior, united by a shared commitment to providing exceptional mental health care. For over a decade, our core clinical and support teams have worked side-by-side, delivering compassionate, evidence-based treatment that changes lives.\nAs part of the Altior network, you’ll find the stability of an established organization with the heart of a close-knit treatment community where every role matters.\nINTERVENTIONIST / CRISIS RESPONDER\nThe Interventionist/Crisis Responder is a floating direct care role responsible for providing real-time crisis support across Ridge RTC's residential milieu. This position is specifically designed to absorb crisis response demands so that dorm staff can remain present with and focused on guiding their group through the structured program day. The Interventionist responds to acute behavioral incidents, elopements, and escalating situations campus-wide, serving as a mobile resource available wherever the need is greatest at any given moment. \nKEY RESPONSIBILITIES \nCrisis Response & Incident Management \nServe as the primary responder to acute behavioral crises across all dorm programs. \nRespond to elopements, including initiating and coordinating search protocols, communicating with supervisory and clinical staff, and completing required documentation \nProvide on-the-spot de-escalation using trauma-informed and evidence-based approaches (DBT, CBT frameworks) \nMaintain a visible, calm, and regulated presence during milieu-wide periods of heightened acuity \nImplement physical intervention techniques in accordance with CPI protocols when needed as a last resort?Floating Support & Coverage \nFloat across the campus throughout each shift, monitoring milieu climate and proactively identifying escalation risk before crises occur \nRelieve dorm staff of individual client interventions so the larger group remains on schedule and program integrity is maintained \nProvide temporary 1:1 supervision support as directed by supervisory staff\nAssist with safe transport of clients within campus as needed during high-acuity situations Documentation & Communication \nComplete timely, accurate incident reports in EMR following all events requiring documentation \nCommunicate with the on-duty Program Supervisor and Clinical staff immediately following any significant incident \nParticipate in shift handoff briefings to relay crisis history and current milieu status \nSupport NH DHHS reportable incident documentation processes as directed by leadership \nCollaboration & Support \nWork closely with the Program Director, clinical team, and nursing/med suite staff to ensure coordinated response to complex client presentations \nContribute to a culture of psychological safety for both clients and staff by modeling regulated, professional crisis response \nParticipate in ongoing CPI and de-escalation training and refreshers QUALIFICATIONS \nRequired \nHigh school diploma or GED; associate or bachelor's degree in human services, psychology, or related field preferred \nMinimum 2 year of experience working with adolescents or young adults in a residential, therapeutic, or behavioral health setting \nAbility to complete CPI certification upon hire (or currently certified) \nStrong physical stamina and the ability to respond quickly across a large campus environment \nAbility to remain calm, grounded, and clinically focused under pressure \nValid driver's license \nPreferred \nExperience in a residential treatment center or similar congregate care setting \nFamiliarity with DBT, trauma-informed care, or behavioral management frameworks \nWORKING CONDITIONS \nThis is a physically active, high-responsibility role. The Interventionist operates across Ridge RTC's 350-acre campus in all weather conditions and must be prepared to respond to unpredictable, rapidly evolving situations. Shift availability including evenings, weekends, and overnights may be required based on program needs.\n\nSalary Range\n$23—$25 USD\nBenefits\nComprehensive benefits package: medical, dental, and vision.\n401k with 4% match.\nPaid Time Off Programs including vacation, holidays, and illness.\nChef made meals onsite.\nProfessional trainings provided for development; continuing education assistance for clinicians.\nSupportive clinical supervision and professional development.\nAltior Healthcare is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.\nPrivacy Policy l Discrimination Policy","description_format":"text","description_chars":5022,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Education assistance","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Texas","iso":null,"kind":"city"},{"name":"Maine","iso":null,"kind":"city"},{"name":"New Hampshire","iso":null,"kind":"city"},{"name":"California","iso":null,"kind":"city"},{"name":"Idaho","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychiatric Care"],"lifecycle":[{"event":"open","at":"2026-10-22T15:53:40Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.708,"p_room":0.6,"age_days":142,"expected_fill_days":154,"reasons":["conf:3","win:late","crowd:junior"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/ridge-rtc-crisis-support-specialist","json_url":"https://alion.io/job/ridge-rtc-crisis-support-specialist.json","meta":{"generated_at":"2026-10-25T05:22:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7322,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":456225},"rest":"https://alion.io/mcp/rest/get_company?id=456225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fridge-rtc-crisis-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fridge-rtc-crisis-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fridge-rtc-crisis-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ridge-rtc-crisis-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fridge-rtc-crisis-support-specialist"}]}