{"id":2479709,"url":"https://alion.io/job/rightnowheatcool-hvac-service-manager","title":"HVAC Service Manager","company":{"id":4420863,"name":"Right Now Heating and Air Conditioning","domain":"rightnowheatcool.com","url":"https://alion.io/company/rightnowheatcool","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-13T22:23:39Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-05T13:26:40Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"HVAC Service Manager\nRight Now Heating, Cooling, Plumbing & Electrical - your go-to HVAC/Plumbing solution in Pasco, Washington, proudly serving Pasco, Tri-Cities and neighboring regions. With a remarkable history, we bring a wealth of experience and professionalism to every project. Our dedication to prompt and efficient heating, cooling, and electrical services is unwavering. We highly value our relationships with customers, vendors, subcontractors, and our team. Right Now Heating, Cooling, Plumbing & Electrical is expanding and looking for a talented and experienced HVAC Service Manager to join our Team!\nThe HVAC Service Manager will be responsible for overseeing all aspects of our HVAC service department, ensuring the highest level of quality, efficiency, and customer satisfaction. This role requires strong leadership skills, technical expertise in HVAC systems, and a customer-focused mindset. The ideal candidate will have a proven track record in HVAC service operations, excellent communication skills, and a passion for delivering superior service. We are under new management and are locally owned and vet operated.\nWhat YOU will do:\nLead and manage the HVAC service department.\nDevelop and implement strategies to optimize service operations, improve efficiency, and enhance customer satisfaction.\nMonitor and analyze service performance metrics, including response times, job completion rates, and customer feedback, and make adjustments as needed to achieve targets.\nOversee the scheduling and dispatching of service calls to ensure timely and efficient service delivery.\nProvide technical support and guidance to service technicians, including troubleshooting complex issues and recommending solutions.\nCultivate and maintain positive relationships with clients, vendors, and subcontractors to support business growth and development.\nEnsure compliance with company policies, industry regulations, and safety standards.\nStay informed about industry trends, technologies, and best practices to drive continuous improvement.\nCollaborate with other departments to coordinate resources and support company-wide initiatives.\nWhat YOU bring:\nMinimum of 5 years of experience in HVAC service operations, with a proven track record of success in a managerial or leadership role.\nHVAC License preferred but not required.\nStrong technical knowledge of HVAC systems, equipment, and components.\nExcellent leadership abilities with the ability to motivate and inspire a team.\nExcellent communication skills, both verbal and written, with the ability to interact effectively with clients, team members, and stakeholders.\nSolid organizational and time management skills with the ability to prioritize tasks and meet deadlines.\nProficiency in computer applications such as Microsoft Office and plumbing service management software.\nValid driver's license and clean driving record.\nWhy join THIS team:\nCompetitive salary commensurate with experience. ($95,000-$130,000). Bonus opportunities available.\nComprehensive benefits package including health insurance, traditional and Roth 401K, disability and term life insurance, and paid time off.\nOpportunities for career advancement and professional development.\nSupportive work environment with a focus on teamwork and collaboration.\nPut your skills and talents to work and reap the rewards. Come join a proven company with a proven system for success! APPLY TODAY! Right Now Heating, Cooling, Plumbing & Electrical is an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. 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