{"id":2508725,"url":"https://alion.io/job/rightpoint-has-fully-integrated-into-the-genpact-brand-operations-support-associate","title":"Operations Support Associate","company":{"id":1755917,"name":"Rightpoint","domain":"rightpoint.com","url":"https://alion.io/company/rightpoint-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":19000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T08:31:48Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-26T13:37:27Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Description\nRole Summary\nWe are looking for a proactive, detail-oriented, and highly organized Operations Support Associate to drive workplace operations and employee experience initiatives for our Bengaluru office. This role will be responsible for managing office operations, facilities, onboarding and offboarding processes, asset management, vendor and procurement activities, courier and logistics operations, employee engagement events, CSR initiatives, timesheet and expense management, and workplace projects. The ideal candidate will serve as a key operational partner, ensuring seamless day-to-day operations while contributing to continuous improvement and employee experience initiatives. \nKey Responsibilities\nWorkplace Operations & Facilities\nManage end-to-end Bengaluru office operations and workplace services.\nCoordinate with building management, security, housekeeping, maintenance, facility vendors and ensure workplace readiness.\nDrive workplace improvements and operational excellence initiatives.\nEmployee Onboarding & Offboarding\nCoordinate onboarding activities including workspace readiness, NHO kit, asset allocation, access management, parking management and employee support.\nConduct NHO session for new joiners.\nManage employee exit processes and ensure timely recovery of company assets.\nPartner with HR and IT teams to ensure smooth onboarding and offboarding experiences.\nAsset & Inventory Management\nMaintain office and asset inventories and lifecycle records.\nTrack asset allocation, returns, audits, and compliance requirements.\nSupport asset procurement, repairs, replacements, and disposal processes.\nPetty Cash Management\nManage office petty cash, including fund utilization, reconciliation, expense tracking, and record maintenance.\nEnsure timely submission of supporting bills, receipts, and documentation in compliance with company policies to Finance team.\nPrepare petty cash reports and coordinate with Finance for replenishment and audits.\nMaintain accurate records of office operational expenses and cash transactions.\nProcurement, Vendor & Expense Management\nCoordinate procurement activities, vendor relationships, purchase requests, and invoice tracking.\nSupport budget tracking, expense management, and operational cost controls.\nMaintain strong vendor partnerships and service-level performance.\nStationery & Office Supplies Management\nManage office stationery, supplies, and consumables inventory to ensure uninterrupted business operations.\nMonitor stock levels, maintain inventory records, and coordinate timely replenishment with vendors.\nTrack utilization, control costs, and maintain supply distribution records.\nConduct periodic inventory audits and ensure availability of essential office supplies.\nCoordinate procurement, storage, and distribution of office supplies across the workplace.\nCourier & Logistics Management\nManage inbound and outbound courier services and shipment tracking.\nPrepare supportive documents such as e-way bills, delivery challans, MRN etc.\nCoordinate movement of company assets, onboarding kits, documents, and office supplies.\nMaintain courier records and ensure timely and secure deliveries.\nAttendance Management & RTO Compliance\nSupport company Return-to-Office (RTO) initiatives by maintaining accurate employee attendance records and tracking office presence.\nPrepare and publish weekly and monthly attendance reports for leadership and key stakeholders.\nCoordinate with managers, HR, and business stakeholders to ensure attendance requirements are effectively communicated and executed.\nMaintain and update attendance databases by adding, removing, and modifying employee records as required.\nMonitor attendance data accuracy, investigate discrepancies, and ensure timely resolution.\nMaintain attendance dashboards, reports, and supporting documentation to enable data-driven decision-making.\nGroup Insurance Management\nManage Group Health, Life, and Accident Insurance programs for employees.\nPrepare monthly employee add/delete/correction data and ensure policy records remain accurate and up to date.\nCoordinate with insurance partners for enrolments, updates, claims support, and policy administration.\nAssist employees with insurance-related queries, claim processes, and medical assistance requirements.\nTrack policy renewals and coordinate timely renewals at negotiated rates and agreed coverage terms.\nMaintain insurance databases, documentation, reports, and compliance records.\nEmployee Experience & Engagement\nSupport planning and execution of employee engagement activities, cultural initiatives, wellness programs, and annual events.\nExperience managing employee gifting programs, reward vouchers, recognition initiatives, inventory records, and distribution tracking. \nStrong record management and database maintenance skills with a focus on accuracy, compliance, and reporting.\nAssist with company-wide events, employee recognition initiatives, and community-building programs.\nCoordinate event logistics, communication, vendor management, and execution support.\nCSR & Workplace Projects\nSupport planning and execution of CSR initiatives and volunteer programs.\nCoordinate workplace extension, branding, office enhancement, and special projects.\nTrack project timelines, deliverables, budgets, and stakeholder communications.\nTimesheet & Project Expense Management\nSupport timesheet compliance and reporting for assigned teams.\nTrack and manage project-related expenses using company tools and systems.\nCoordinate with employees, managers, Finance, and project stakeholders to ensure timely timesheet submission and expense reconciliation.\nSupport project accounting activities and ensure compliance with company policies.\nReporting & Process Excellence\nMaintain operational dashboards, trackers, and documentation.\nDevelop, maintain, and continuously improve SOPs and operational processes.\nSupport audits, compliance reviews, and reporting requirements.\nIdentify process improvement opportunities and implement operational best practices.\n\nPreferred Skills & Experience\n4-6 years of experience in Office Operations, Facilities Management, Administration, Workplace Experience, or Employee Experience functions.\nProven experience managing workplace operations independently in a corporate environment.\nFamiliarity with project accounting, timesheet management, expense tracking, and budget administration.\nExperience working with global stakeholders and cross-functional teams across multiple locations.\nAbility to effectively manage multiple priorities, projects, and deadlines in a fast-paced environment.\nStrong attention to detail with a focus on accuracy, compliance, and operational excellence.\nExcellent problem-solving and analytical skills with the ability to identify issues and drive practical solutions.\nExperience providing administrative, operational, and project coordination support to business teams and leadership.\nExperience managing courier operations, shipment tracking, logistics coordination, and vendor management.\nAbility to create, maintain, follow, and continuously improve SOPs, operational processes, and documentation.\nStrong stakeholder management, communication, and vendor management skills.\nProficiency in Microsoft 365 applications, Excel, PowerPoint, and reporting tools.\nSelf-driven, highly organized, and demonstrates a strong sense of ownership, accountability, and customer-service orientation.\nPreferred Exposure\nCandidates with experience in the following areas will be highly preferred:\nOffice Operations & Facilities Management\nEmployee Onboarding & Offboarding\nAsset Management & Recovery\nAttendance Management\nPetty Cash Management, Procurement & Vendor Management\nCourier & Logistics Management\nEmployee Engagement & Cultural Programs\nCSR Initiative Coordination\nOffice Projects & Workplace Branding\nProcess Improvement & Operational Excellence\nReporting, Metrics Tracking & Documentation 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