{"id":1222259,"url":"https://alion.io/job/rillet-account-manager","title":"Account Manager","company":{"id":1827776,"name":"Rillet","domain":"rillet.com","url":"https://alion.io/company/rillet","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States","San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":220000,"max":250000,"currency":"USD","period":"year","gross":null,"usd_annual":250000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-04-03T14:23:08Z","employer_posted_date":"2026-04-03","last_verified_at":"2026-09-25T22:12:31Z","board_verified":true,"closed_at":null,"days_open":175,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":175},"description":"What We Do\nRillet serves accounting and finance teams, the financial brains of their companies. Our job is to help them run the numbers with impossible speed, accuracy, and insight.\nRillet is the Agentic ERP built for modern finance teams. We help companies automate the most critical parts of finance, from closing the books and recognizing revenue to consolidating entities and reporting to investors. More than 600 companies run on Rillet, including Mercor, Scribe, and Function Health, and we partner with leading accounting firms including EY and KPMG.\nWe’re building in one of the largest software markets in the world, with the momentum to match. Rillet has raised more than $200M, is valued at $1B, and is backed by Sequoia, a16z, ICONIQ, Bain Capital Ventures, Oak HC/FT, and other leading investors. We’re using that backing to build the financial infrastructure for the next generation of companies and help every business run its numbers at the speed of AI.\nWho We Are\nRillet’s pace is not for everyone. Intelligence is table stakes. To succeed here, you need extreme speed, agency, and flexibility.\nThe people who thrive at Rillet do not wait for assignments. They internalize the mission, design a strategy, and bring back results that are better, faster, and more creative than a manager could have asked for.\nOur work revolves around our customers. The people who succeed here are energized by delivering what matters most, even when it was not part of the original plan.\nRillet is built on deep accounting expertise, and it takes people from many disciplines to build a category-defining company. You do not need to be an accountant to thrive here. You do need to care deeply about the problems we solve and the impact our customers can create. Together, we combine the precision of accounting with the speed, creativity, and ambition of AI-native software to power the financial core of the world’s fastest-growing companies while redefining what finance teams should expect from their software.\nWho We Need\nAs an Account Manager at Rillet, you will partner closely with the post-sale and GTM team to define the standard for operational excellence within the Account Management function. Together, you’ll deliver retention strategies that unlock the full value of customers’ investment in Rillet’s AI-native ERP.\nYou will play a key role in owning and evolving the renewal strategy, building scalable frameworks, and collaborating closely with our Head of Customer Success and executive leadership team across both Rillet and our customers’ organizations. This is a high-impact, highly strategic role where you’ll directly influence product, go-to-market, and the long-term success of the business.\nWe’re primarily looking for teammates who are based near our New York City or San Francisco offices, or open to relocating.For this role, we’re also open to remote candidates based anywhere in the United States. Our hybrid schedule brings office-based team members together in person on Tuesdays and Thursdays, plus one additional flexible day each week. Some roles may spend more time in the office depending on the needs of the team.\nWhat You’ll Do\nLead commercial conversations including renewals, expansions, contract structure, and value alignment.\n\nBuild and operationalize Rillet’s renewal and upsell playbook, including forecasting frameworks, account plans, customer review cadences, and internal processes.\n\nIdentify strategic account management opportunities based on product usage, customer goals, and gaps surfaced by the post-sale team.\n\nCollaborate closely with Accounting Success Managers to deliver seamless customer experiences and ensure all accounts are set up for renewal success.\n\nConduct business reviews with strategic customers, highlighting Rillet’s value, insights, and roadmap.\n\nMaintain accurate renewal and expansion forecasts in CRM and provide visibility to leadership.\n\nChampion the voice of the customer by identifying product gaps and surfacing insights to Product, Engineering, and Leadership.\n\nReduce churn risk through proactive communication, expectation-setting, and strategic engagement.\n\nWho We're Looking For\n3+ years of experience in SaaS account management, ideally as an early hire at a growth-stage startup\n\nDemonstrated ability to own renewal cycles and run commercial negotiations\n\nExperience building or improving processes for renewals, forecasting, or expansion\n\nFamiliarity with accounting, finance technology, or workflows supporting controllers/finance teams\n\nStrong commercial acumen: comfortable with pricing, value articulation, and business outcomes\n\nExcellent communication and relationship-building skills, especially with senior finance leaders\n\nAbility to partner cross-functionally and drive alignment in a fast-moving environment\n\nBias to action, ownership mindset, and high attention to detail in a fast-moving environment.\n\nThe expected base salary range for this role varies by location:\nTier A: OTE $220,000 - $250,000\nYour compensation tier is based on your primary work location. You can view Rillet’scompensation zones here.\nFinal compensation within the applicable range will depend on factors including skills, experience, qualifications, and the scope of the role. This role is also eligible for equity and benefits.\nNote: All official Rillet recruiting communications will come from an @rillet.com email address. If you’re contacted from another domain, please disregard the message and report it as spam.\nLife at Rillet\nGrow with us. Take meaningful ownership, expand your scope, and make an impact as Rillet scales.\n\nCompetitive pay and meaningful equity. Be rewarded for the value you help create.\n\nBenefits that support you. We offer competitive benefits designed to support your health, wellbeing, time away from work, family, and long-term financial goals.\n\nBetter together. We value collaboration, connection, and spending meaningful time together as a team. We regularly create opportunities to connect through team meals, events, and company gatherings.","description_format":"text","description_chars":6055,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T12:29:29Z"}],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.316,"p_room":0.28,"age_days":175,"expected_fill_days":42,"reasons":["conf:5","win:tail","crowd:"],"computed_at":"2026-09-26T04:06:03Z"},"pay":{"stated_usd_annual":250000,"is_top_pay":true},"html_url":"https://alion.io/job/rillet-account-manager","json_url":"https://alion.io/job/rillet-account-manager.json","meta":{"generated_at":"2026-09-26T04:06:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4451,"day_limit":5000,"remaining_today":549,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}