{"id":3833736,"url":"https://alion.io/job/rimini-street-operations-systems-associate","title":"Operations Systems Associate","company":{"id":6344,"name":"Rimini Street","domain":"riministreet.com","url":"https://alion.io/company/rimini-street","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Amazon S3","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Oracle","optional":false},{"name":"Oracle ERP","optional":false},{"name":"Smartsheet","optional":false},{"name":"VMWare","optional":false}],"status":"live","first_seen_at":"2026-11-05T17:21:53Z","employer_posted_date":null,"last_verified_at":"2026-11-05T17:21:53Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"About Rimini Street, Inc.\n\nRimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.\n\nOur comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.\n\nThe Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.\n\nWe are actively seeking a Operations Systems Associate. This role is based in Hyderabad, India.\n\nAbout Rimini Street, India, GCC.\n\nRimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Street, India GCC India kick starting operations in Hyderabad, in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Street, India GCC started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc).\n\nRimini Street, India GCC gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Street, India GCC is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion.\n\nRimini Street, India has nicely emerged as Global Capability Centre (GCC), and proudly says, if you are best of the best, you belong to Rimini. We are on a mission to contribute significantly to our Rimini ONE program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software.\n\nPosition Summary\n\nThe Operations Systems Associate– Archiving Services is responsible for end-to-end execution, validation, and governance of archive activities across multiple product lines. This role plays a critical part in ensuring high-quality archive delivery, mentoring team members, and driving process efficiency while collaborating closely with cross-functional teams and clients.\n\nIn addition to the S3 responsibilities, S4 introduces responsibilities around governance (periodic validation), advanced validation capability, proactive issue resolution, primary client ownership, leadership reporting, workload oversight, ticket ownership, and execution readiness.\n\nKey Responsibilities\n\nManage and execute assigned archive activities across multiple product lines. \nOversee archive downloads, execution, and completion within defined timelines. \nPerform advanced archive validations using tools and manual checks to ensure data accuracy and integrity. \nConduct periodic validation checks and ensure adherence to archive standards and SLAs. \nPartner with QA teams to support audits and ensure compliance with quality benchmarks. \nIdentify discrepancies and proactively resolve or escalate issues. \nServe as a primary point of contact for archive-related queries from clients and third-party vendors. \nCollaborate with cross-functional teams and clients on client requirements. \nSupport issue resolution and provide technical guidance during archive execution. \nMentor and guide contract resources and junior associates on archiving processes. \nProvide clarifications and ensure adherence to standard operating procedures. \nAssist Associate Archive Engineers in monitoring workload and task completion. \nMaintain and update archive tracking tools (Smartsheet picklists, dashboards, and tickets). \nTrack daily progress and ensure timely completion of assigned deliverables. \nMaintain reports and provide status updates to stakeholders and leadership. \nWork on assigned tickets and provide timely resolutions within SLA timelines. \nSupport onboarding activities related to pre and post archiving and ensure readiness for execution. \n\nRequired Qualifications\n\nBachelor's degree in IT, Computer Science, Business Administration, or related field. \n4-6 years of experience in archiving, onboarding support, or operations. \n\nKey Skills\n\nStrong expertise in archive execution and validation processes\nHands-on experience with Smartsheet, MS Office, and ticketing systems\nStrong troubleshooting and analytical skills\nExcellent communication and stakeholder management\nAbility to prioritize tasks and manage multiple deliverables\nStrong attention to detail and quality orientation\n\nAdditional Expectations\n\nAbility to work in a fast-paced, deadline-driven environment\nFlexibility to work extended hours or shifts when required\nAdaptability to handle multiple product lines and changing priorities\n\nSuccess Metrics\n\nTimely completion of archive deliverables within SLA\nHigh accuracy and quality in archive validation\nMinimal audit findings and compliance adherence\nEffective stakeholder engagement and issue resolution\nContribution to team productivity and process improvements\n\nWhy Rimini Street\n\nWe are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals This is the place for you.\n\nOur work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:\n\nCompany\nWe dream big and innovate boldly. \n\nColleagues\nWe work with extraordinary people who create a culture of mutual respect and collaboration. \n\nClients\nWe relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. \n\nCommunity\nWe believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities. \n\nAccelerating Company Growth\n\nNasdaq-listed under ticker symbol RMNI since October 2017 \nOver 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies\nOver 2,000 team members in 23 countries\nUS and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ \n\nRimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.\n\nTo learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com\n\nPlease Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.","description_format":"text","description_chars":8056,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Enterprise Apps Implementation Partners"],"lifecycle":[{"event":"open","at":"2026-11-05T20:09:45Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":27,"reasons":["seen:2","velocity","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/rimini-street-operations-systems-associate","json_url":"https://alion.io/job/rimini-street-operations-systems-associate.json","meta":{"generated_at":"2026-11-09T01:06:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2439,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6344},"rest":"https://alion.io/mcp/rest/get_company?id=6344"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frimini-street-operations-systems-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frimini-street-operations-systems-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frimini-street-operations-systems-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rimini-street-operations-systems-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frimini-street-operations-systems-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3833736}},{"tool":"search_jobs","arguments":{"company":"riministreet.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3833736},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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