{"id":2048788,"url":"https://alion.io/job/rimkus-client-relations-coordinator","title":"Client Relations Coordinator","company":{"id":5068,"name":"Rimkus","domain":"rimkus.com","url":"https://alion.io/company/rimkus","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":84,"open_postings":19,"ghost_share":0,"stale_share":0.632,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-10-09T06:01:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":78000,"period":"year","method":"role_country_seniority_unknown","sample_n":7484},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-07T20:55:19Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-09T22:16:09Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Overview\nThe Client Relations Coordinator serves as a key point of contact for prospective and existing clients, ensuring responsive, professional, and high-quality client experience. This role supports client intake, assignment coordination, relationship management, and business development initiatives. The ideal candidate is highly organized, detail-oriented, customer-focused, and thrives in a fast-paced environment while maintaining strong communication and service standards.\nThe Client Relations Coordinator works closely with our experts, internal teams, clients, and external partners to support client needs, keep accurate records, and contribute to the growth of the organization.\nEssential Job Functions\nProvide exceptional service and support to prospective and existing clients through phone, email, and other communication channels.\nRespond promptly to client inquiries and assist with assigning incoming matters to appropriate internal teams or experts.\nSupport client onboarding and ensure accurate collection and entry of client and assignment information.\nMaintain client records, assignment tracking, and activity updates within company databases.\nCollaborate with internal departments to ensure seamless execution of client service activities.\nAssist in collecting and organizing performance metrics and operational data for reporting purposes.\nIdentify opportunities to improve client experience and internal processes.\nMaintain confidentiality of client information and company business matters.\nSupport business development and marketing initiatives, such as client events, webinars, and outreach, and perform other client service and administrative duties as assigned.\nRequirements\nRequired Education and Professional Certifications\nAssociate or bachelor's degree preferred; equivalent education and experience may be considered.\n3+ years of experience in client services, customer service, sales support, business development, hospitality, account management, or a related field preferred.\nProficient using Microsoft Office applications.\nExperience with database management and/or client management systems preferred.\nExperience handling inbound client inquiries, coordinating with internal experts, managing client onboarding, and maintaining ongoing client relationships.\nEligible to work in the United States.\nPhysical Demands, Overtime, and Travel Requirements\nPhysical Demands - Able to lift or move up to 25 pounds.\nOvertime - Available for overtime when needed.\nTravel Requirements - Minimal travel within the greater metropolitan area of the assigned district office.\nBenefits\nHealth Care Plan (Medical, Dental & Vision)\nRetirement Plan (401k, IRA)\nLife Insurance (Basic, Voluntary & AD&D)\nPaid Time Off (Vacation, Sick & Public Holidays)\nFamily Leave (Maternity, Paternity)\nShort Term & Long Term Disability\nTraining & Development","description_format":"text","description_chars":2867,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services"],"lifecycle":[{"event":"open","at":"2026-10-07T20:55:19Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":1,"expected_fill_days":58,"reasons":["conf:0","stale_co","win:early"],"computed_at":"2026-10-09T06:01:00Z"},"pay":null,"html_url":"https://alion.io/job/rimkus-client-relations-coordinator","json_url":"https://alion.io/job/rimkus-client-relations-coordinator.json","meta":{"generated_at":"2026-10-10T01:22:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2324,"day_limit":5000,"remaining_today":2676,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5068},"rest":"https://alion.io/mcp/rest/get_company?id=5068"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frimkus-client-relations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frimkus-client-relations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frimkus-client-relations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rimkus-client-relations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frimkus-client-relations-coordinator"}]}