{"id":2793517,"url":"https://alion.io/job/ringcentral-business-analyst-2","title":"Business Analyst","company":{"id":58779,"name":"RingCentral","domain":"ringcentral.com","url":"https://alion.io/company/ringcentral","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":15,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":39000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2897},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Alteryx","optional":false},{"name":"Hadoop","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-01-26T00:00:00Z","employer_posted_date":"2026-01-26","last_verified_at":"2026-10-18T16:58:37Z","board_verified":true,"closed_at":null,"days_open":266,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":266},"description":"Senior Business Analyst, GREW\n Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).\n It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.\n RingSense AI is RingCentral’s proprietary AI solution. It’s designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.\nThis is where you and your skills come in. Senior Business Analyst, GREW\nRingCentral is seeking an inquisitive, data-driven Senior Business Analyst, GREWto join our Facilities Insights and Analytics Program. This role is key to optimizing the workplace experience by leveraging data to drive strategic decisions regarding our physical spaces. You'll transform complex facilities data-on seating capacity, space utilization, food distribution efficiency, and resource planning-into clear, actionable insights for executive and operational leadership.\nCore Responsibilities & Focus Areas\nFacilities Data Analysis & Modeling:\nConduct advanced statistical analysis (regression, ANOVA, etc.) on facilities data (e.g., badge swipes, desk/room bookings, food service logs) to understand utilization trendsand operational drivers.\n\nDevelop predictive modelsfor key facilities needs, such as forecasting future seating capacityrequirements and optimizing food service demand.\n\nDesign and validate KPIs and metricsfor optimal office space usageand amenity performance.\n\nCreate clear narratives and presentations to communicate data-driven insights to non-technical executives.\n\nReporting & Data Management:\nDesign, build, and automate high-impact reports and dashboards(e.g., live occupancy, space utilization heatmaps) using data visualization tools.\n\nCollaborate with IT to master the company’s golden sources of truth for Facilities data(IWMS, building systems, reservation tools).\n\nSupport leadership with various analytic requests related to the physical workplace and resource allocation.\n\n To succeed in this role you must have the following:\n5+ yrs of experience on predictive and prescriptive data analytics, planning or similar roles\n\n3+ years of experience in Facilities Management, Corporate Real Estate, Operations, or related Analytics/Business Partnership.\n\nExperience in or has a working knowledge about the whole business analytics reporting cycle - from collection and warehousing to ETLs and visualization\n\nExperience in using Salesforce, R, Python, Tableau and Power BI or any relevant tools\n\nProficiency in database design and SQL; extensive Excel experience.\n\nDesired Qualifications:\n End to End Business Analytics Reporting Cycle.Experience in or has a working knowledge about the whole business analytics reporting cycle - from collection and warehousing to ETLs and visualization. In-depth knowledge of business functions, objectives, strategies, process and information flow. Ability to work on large databases and synthesize into useful reports and dashboards\n\nAnalytical Skills. Ability to gather, interpret and apply critical thinking to data to help inform decisions. Strong analytical, organization, problem-solving and follow-through skills. Proficiency with MS Excel and MS PowerPoint\n\nProject Management. Ability to drive project milestones from concept through project closure. Ability to facilitate meetings and project work across different teams . Ability to effectively prioritize multiple tasks, projects and deadlines simultaneously\n\nEffective Communication and Collaboration.Ability to think and influence both at the strategic and execution level. Proactive in raising observations from data and providing action items. Excellent oral and written communication skills including listening and presentation skills\n\nCreation and Process Documentation.Experience in creating or documenting business analytics processes\n\nKnowledge with data visualization tools and others. Knowledgeable in other tools such as Anaplan, Salesforce, Alteryx and Hadoop . Knowledgeable in data visualization tools like Tableau, PowerBI or Data Studio.\n\nSelf-Starter. Ability to work in a self-directed manner\n\nShift.Willing to work on night shift. Amenable to work on a 2am - 11am MNL shift\n\nWork set-up. Willing to work on hybrid setup (10-11 days in office per month, Cubao or Ortigas)\n\nWhat we offer:\n Comprehensive HMO package (medical and dental)\n\nPaid time off and paid sick leave\n\nQuarterly Performance Bonus\n\nEmployee Assistance and Wellness Programs\n\nRingCentral is the #1 global cloud-based communications provider because it is not just selling solutions; it is enabling human connections. That’s why RingCentral is the largest and fastest-growing pure-play provider in its space.\nRingCentral’s work culture is the backbone of our success. And don’t just take our word for it: RingCentral is recognized as the Best Place to Work by Glassdoor, the Top Work Culture by Comparably and RingCentral holds local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.\nAbout RingCentral/Acquire BPO\nRingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.\nAcquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.\nWe have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.\nAs a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.\nAcquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\nBy completing your application for this role, you:\nAgreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities\n\nHave read and agreed to our Data Privacy Policy","description_format":"text","description_chars":7486,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Wellness"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Video Conferencing & Webinars","Unified Communications","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-10-17T21:16:34Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.143,"p_room":0.28,"age_days":266,"expected_fill_days":37,"reasons":["conf:12","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/ringcentral-business-analyst-2","json_url":"https://alion.io/job/ringcentral-business-analyst-2.json","meta":{"generated_at":"2026-10-19T16:17:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12190,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58779},"rest":"https://alion.io/mcp/rest/get_company?id=58779"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fringcentral-business-analyst-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fringcentral-business-analyst-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fringcentral-business-analyst-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ringcentral-business-analyst-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fringcentral-business-analyst-2"}]}