{"id":3905939,"url":"https://alion.io/job/ringcentral-director-agent-platform-product-management","title":"Director, Agent Platform Product Management","company":{"id":58779,"name":"RingCentral","domain":"ringcentral.com","url":"https://alion.io/company/ringcentral","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":14,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Product","role_family":"Product","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belmont, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"Voice Agents","optional":false},{"name":"WebRTC","optional":false}],"status":"live","first_seen_at":"2026-11-06T00:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T23:03:11Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Say hello to opportunities.\nIf you’re looking to be part of what’s next in communication, you’re in the right place.\nAt RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio-AIR, AVA, and ACE-brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere.\nWith $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications.\nThis is where you and your skills come in. We’re currently looking for a Director, Agent Platform Product Management to own the platform where developers build, test and run voice agents on a global communications network. Voice, messaging, agent runtime and the human handoff, on one platform. This is a hands-on role: you build alongside the team.\nWhy it matters: AI agents are becoming how businesses talk to their customers, and developers are choosing their platform now.\nJob Responsibilities:\nSet the strategy and roadmap for the agent builder, runtime, tools, testing and evaluation\nOwn developer growth: activation, adoption and retention of developers on the platform\nDeliver natural, low-latency conversations: turn-taking, interruptions, speech quality\nLet developers deploy agents in their own cloud, in a hybrid setup, or fully hosted\nDefine packaging and usage-based pricing\nStay hands-on: write specs, prototype, build agents on the product, and dig into the data, using AI coding tools\nRun the team AI-native: specs, prototypes, tests and analysis built with AI. Partner with engineering, design and adjacent product teams\nReport progress to executive leadership\nTo succeed in this role you must have experience in:\n10+ years in product, 5+ on developer platforms, real-time media or voice AI\nGrew a developer product: sign-up, activation, adoption, retention, community\nHands-on: you write the spec, build the prototype and use the product daily. AI-native software development: you build with AI coding agents every day and have changed how your team works\nShipped a voice agent product or a real-time platform, at scale, with revenue\nDeep fluency in speech-to-speech, turn-taking, WebRTC and SFUs\nPriced and metered a usage-based platform\nDecide what we build and what we partner for, even when the data is incomplete\nSuccess looks like: developer growth (activation, adoption, retention); developers building and running agents on the platform; growing live agent usage; conversation latency and quality; revenue growth.\nWhat we offer: \nComprehensive medical, dental, vision, disability, life insurance\nHealth Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits\n401K match and ESPP\nPaid time off and paid sick leave\nPaid parental and pregnancy leave \nFamily-forming benefits (IVF, Preservation, Adoption etc.)\nEmergency backup care (Child/Adult/Pets)\nEmployee Assistance Program (EAP) with counseling sessions available 24/7\nFree legal services that provide legal advice, document creation and estate planning\nEmployee bonus referral program\nDebt refinancing assistance\nEmployee perks and discounts program\nRingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.\nAbout RingCentra l\n\n RingCentral is a global leader in agentic voice AI-powered business communications, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. As the communications layer connecting businesses and customers, RingCentral is the front door of business communication and is in the advantageous position to apply AI at every phase of the conversation journey - before, during, and after each interaction. Our agentic AI portfolio includes autonomous voice-first AI agents that automate calls, assist in the moment, and analyze every interaction - enabling businesses to work smarter, respond faster, and connect more meaningfully with their customers. Visit ringcentral.com to learn more.\nRingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.\nIf you are hired in Belmont, CA the compensation range for this position is between $240,800 and $293,700 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.","description_format":"text","description_chars":5218,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Video Conferencing & Webinars","Unified Communications","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-11-07T03:08:17Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 33 · green card filings: 20","filings_12m":33,"filings_prev_12m":51,"green_card_filings_12m":20,"median_offered_wage_usd":164387,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":12}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":42,"reasons":["conf:11","stale_co","velocity","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/ringcentral-director-agent-platform-product-management","json_url":"https://alion.io/job/ringcentral-director-agent-platform-product-management.json","meta":{"generated_at":"2026-11-10T06:10:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14334,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58779},"rest":"https://alion.io/mcp/rest/get_company?id=58779"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fringcentral-director-agent-platform-product-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fringcentral-director-agent-platform-product-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fringcentral-director-agent-platform-product-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ringcentral-director-agent-platform-product-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fringcentral-director-agent-platform-product-management"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3905939}},{"tool":"search_jobs","arguments":{"company":"ringcentral.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3905939},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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