{"id":1159208,"url":"https://alion.io/job/ringcentral-sales-operations-manager-2","title":"Sales Operations Manager","company":{"id":58779,"name":"RingCentral","domain":"ringcentral.com","url":"https://alion.io/company/ringcentral","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":12,"ghost_share":0,"stale_share":0.917,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":144000,"max_usd":290000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":117},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"Claude","optional":false},{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"OpenAI","optional":false},{"name":"Salesforce","optional":false},{"name":"Tableau","optional":false},{"name":"MVP","optional":true}],"status":"live","first_seen_at":"2026-09-23T22:55:31Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T08:16:39Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Say hello to opportunities.\nIt’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.\nIf you’re looking to be part of what’s next in communication, you’re in the right place.\nWe believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio-AIR, AVA, and ACE-brings togetherautomation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere.\nWith $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications.\nThis is where you and your skills come in. We’re currently looking for a Sales Operations Manager.\nThe Sales Operations Manager will play a key role supporting RingCentral’s Acquisition sales organization - the BDR and Acquisition seller teams responsible for driving new-logo growth. You’ll act as a trusted operational partner to sales leadership, combining rigorous analysis with hands-on execution across forecasting, annual planning, territory design, quota setting, and lead routing. This is a highly visible role for someone who enjoys translating data into clear, actionable recommendations and who thrives on the recurring rhythm of the business.\nJob Duties:\nOwn and manage the weekly sales forecasting cadence for the Acquisition org (BDR and Acquisition sellers), ensuring high forecast accuracy and strong pipeline hygiene\n\nSupport annual planning: target-setting, capacity modeling, market/segment sizing, and headcount planning in partnership with sales and finance leadership\n\nDesign and maintain territory models that ensure balanced, fair, and attainable coverage across BDR and Acquisition seller teams\n\nSupport quota setting methodology and allocation for BDR and Acquisition sellers, ensuring quotas are equitable and aligned to bookings targets\n\nOwn and optimize lead routing logic and processes, ensuring inbound and outbound leads are distributed accurately, fairly, and efficiently across BDR and Acquisition teams\n\nServe as a Sales Ops business partner to Acquisition sales leaders - fielding ad hoc requests, building analyses, and recommending action\n\nManage recurring weekly, monthly, and quarterly reporting cycles (pipeline reviews, QBRs, executive/board-level reporting)\n\nBuild dashboards and reporting that surface trends, risks, and opportunities across pipeline, bookings, and productivity\n\nSupport CRM (Salesforce) data hygiene, process documentation, and continuous improvement of sales workflows and systems, including lead routing rules and assignment logic\n\nPartner cross-functionally with Finance, Deal Desk, Sales Enablement, and Marketing to support go-to-market execution for the Acquisition motion\n\nContribute to ad hoc strategic projects supporting the scale and growth of the Acquisition motion\n\nDesired Qualifications\n10+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a similarly analytical role, ideally supporting a BDR/SDR or Acquisition-focused sales organization\n\nHands-on experience with sales forecasting, territory/quota design, or annual operating plan processes\n\nStrong understanding of lead routing logic and tools (e.g., LeanData, Chili Piper, native Salesforce routing) and experience optimizing lead flow and assignment across BDR and Acquisition teams\n\nGeneral curiosity and desire to build AI workflows leveraging Claude, OpenAI, etc\n\nStrong Excel/Google Sheets modeling skills; experience with Salesforce, Tableau, Sigma, or similar BI/planning tools is a plus\n\nStrong analytical and problem-solving skills, with the ability to translate complex data into clear, actionable recommendations\n\nExcellent communication skills and the confidence to partner directly with sales leadership\n\nHighly organized and detail-oriented, with the ability to manage multiple recurring deliverables against deadlines\n\nSelf-starter who is comfortable operating in a fast-paced, evolving environment\n\nSaaS, telephony, or high-tech industry experience a plus\n\nBachelor’s degree required; Business, Finance, or Analytics-related field preferred\n\nWhat we offer:\nComprehensive medical, dental, vision, disability, life insurance\n\nHealth Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits\n\nVoluntary supplemental health coverage and life insurance\n\n401K match and ESPP\n\nPaid time off and paid sick leave\n\nPaid parental and pregnancy leave\n\nFamily-forming benefits (IVF, Preservation, Adoption etc.)\n\nEmergency backup care (Child/Adult/Pets)\n\nEmployee Assistance Program (EAP) with counseling sessions available 24/7\n\nFree legal services that provide legal advice, document creation and estate planning\n\nEmployee bonus referral program\n\nStudent loan refinancing assistance\n\nEmployee 1:1 coaching, perks and discounts program\n\nAbout RingCentral\nRingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.\nRingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.\nIf you are hired in Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the compensation range for this position is between $118,400 and $144,400 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.","description_format":"text","description_chars":6767,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Conversational AI","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-09-23T22:55:31Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":34,"reasons":["conf:0","stale_co","velocity","win:early"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ringcentral-sales-operations-manager-2","json_url":"https://alion.io/job/ringcentral-sales-operations-manager-2.json","meta":{"generated_at":"2026-09-24T10:14:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}