{"id":3515287,"url":"https://alion.io/job/ringcentral-senior-it-infrastructure-systems-engineering-aws","title":"Senior IT Infrastructure & Systems Engineering - AWS","company":{"id":58779,"name":"RingCentral","domain":"ringcentral.com","url":"https://alion.io/company/ringcentral","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":14,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-10-31T05:58:55Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":50000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":53},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Amazon CloudWatch","optional":false},{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Bash","optional":false},{"name":"CI/CD","optional":false},{"name":"Configuration Management","optional":false},{"name":"Datadog","optional":false},{"name":"DNS","optional":false},{"name":"GCP","optional":false},{"name":"Grafana","optional":false},{"name":"IAM","optional":false},{"name":"ITSM","optional":false},{"name":"LDAP","optional":false},{"name":"Least Privilege","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"n8n","optional":false},{"name":"Okta","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"PagerDuty","optional":false},{"name":"PowerShell","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SOC 2","optional":false},{"name":"TCP/IP","optional":false},{"name":"Terraform","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Amazon EKS","optional":true},{"name":"GitHub Actions","optional":true},{"name":"Jenkins","optional":true},{"name":"Kubernetes","optional":true},{"name":"Zero Trust","optional":true}],"status":"live","first_seen_at":"2026-10-30T10:09:46Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-10-31T22:25:27Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Say hello to possibilities.\nIt's not everyday that you consider starting a new career challenge.\nRingCentral, Inc. (NYSE: RNG) is a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral's open platform integrates with leading business apps and enables customers to easily customize business workflows.\nWe’re a $2 billion company that’s growing at 30+% annually and we’re expanding our Engineering Team to make sure we stay ahead of the competition. RingCentral is headquartered in Belmont, California, and has offices around the world.\nTitle: Senior Systems Engineer (AWS)\nTeam: IT Infrastructure & Systems Engineering\nLocation: [Bengaluru / Hybrid]\nRole\nYou’ll own the design, automation, and reliability of our cloud and identity infrastructure across AWS and GCP, with hybrid identity spanning Okta, Active Directory, and Entra ID. You’ll set technical standards for the team, lead incident response, and mentor engineers. This role covers infrastructure and identity only. It does not include SaaS application administration or endpoint management.\nWhat You’ll Do\nCloud architecture and operations\nDesign and operate AWS infrastructure: multi-account and multi-region structure, VPC and network design, IAM, compute, and storage, with security and cost in mind\nPlan and test high availability and disaster recovery, and run regular cost reviews\nSupport GCP workloads, org-level IAM, and org policy\nMaintain consistent networking, connectivity, and guardrails across clouds and on-prem\nInfrastructure as code and automation\nOwn Terraform module design, remote state, and CI/CD-driven plan/apply with drift detection\nUse Ansible or equivalent for configuration management of Linux systems\nAutomate operational and lifecycle work with Python, PowerShell, or Bash, vendor APIs, and workflow platforms (Okta Workflows, n8n, or similar), and track the toil removed\nIdentity and access\nOwn Okta (Identity Engine) architecture: SSO (SAML/OIDC), SCIM lifecycle provisioning, MFA, authentication policy, and Device Trust\nManage hybrid identity across Active Directory and Entra ID, including sync and federation\nOwn service-account and machine-identity lifecycle, secrets management, and least-privilege role design across cloud and identity platforms\nReliability and observability\nDefine SLIs and SLOs with service owners, and build the metrics, logs, traces, dashboards, and alerting that support them with low noise\nWork with paging and ITSM tooling (e.g., PagerDuty or Freshservice) and OpenTelemetry-based instrumentation\nJoin the on-call rotation, lead major incidents, write RCAs, and drive fixes that prevent repeat pages\nTroubleshoot across network, OS, identity, and application layers\nSecurity and compliance\nDrive vulnerability remediation and hardening\nOwn audit evidence collection and remediation for SOC 2 or similar\nReview and document risk exceptions\nLeadership\nReview designs and pull requests, mentor engineers, and maintain runbooks and architecture documentation\nPartner with security, DevOps, and application teams on infrastructure changes\nRequired Qualifications\n6+ years in systems, infrastructure, or cloud engineering\nProduction AWS architecture experience beyond basic provisioning, including multi-account design and DR\nHands-on GCP experience (IAM, projects, org policy, networking)\nTerraform at scale: module design, state management, testing, and pipeline integration\nProduction Okta experience: debugging SAML/OIDC failures, building SCIM integrations, and working with the Okta API\nWorking knowledge of Active Directory and Entra ID in a hybrid environment, including LDAP\nUnderstanding of modern authentication standards (OAuth 2.0, FIDO2)\nStrong networking fundamentals (TCP/IP, DNS, VPN, load balancing, firewalls)\nLinux administration; Windows Server a plus\nProficiency in Python or PowerShell, plus Bash\nExperience with an observability stack (Datadog, Prometheus/Grafana, CloudWatch, ELK, or similar) and with defining SLOs\nWillingness to join an on-call rotation and lead incidents\nPreferred Qualifications\nOkta Certified Professional or Administrator\nAWS Solutions Architect Professional, AWS Security Specialty, or equivalent GCP\nOkta Workflows, n8n, or other automation platform experience\nZero trust or device-trust implementation experience\nKubernetes (EKS) and CI/CD (GitHub Actions, Jenkins)\nExperience supporting SOC 2 or similar audits\nOn-Call\nPrimary/secondary rotation, roughly one week in 4, including weekends. Pages are tied to defined severity levels. Because the team supports global operations, expect some out-of-hours coverage.\nFirst 12 Months\nOwn a defined segment of AWS/GCP end-to-end, fully in Terraform\nCut manual operational work measurably through automation, with the hours saved tracked\nDefine SLOs for the services you own and improve alert quality and time to resolution\nClose identified SSO, SCIM, and IAM gaps, and complete at least one access certification cycle","description_format":"text","description_chars":5292,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Engineering","Video Conferencing & Webinars","Unified Communications","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-10-30T10:09:46Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":40,"reasons":["conf:1","stale_co","velocity","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/ringcentral-senior-it-infrastructure-systems-engineering-aws","json_url":"https://alion.io/job/ringcentral-senior-it-infrastructure-systems-engineering-aws.json","meta":{"generated_at":"2026-11-01T03:06:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4796,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58779},"rest":"https://alion.io/mcp/rest/get_company?id=58779"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fringcentral-senior-it-infrastructure-systems-engineering-aws"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fringcentral-senior-it-infrastructure-systems-engineering-aws"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fringcentral-senior-it-infrastructure-systems-engineering-aws"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ringcentral-senior-it-infrastructure-systems-engineering-aws\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fringcentral-senior-it-infrastructure-systems-engineering-aws"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3515287}},{"tool":"search_jobs","arguments":{"company":"ringcentral.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3515287},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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