{"id":1271681,"url":"https://alion.io/job/rinnai-commercial-sales-engineer","title":"Commercial Sales Engineer","company":{"id":1462391,"name":"Rinnai","domain":"rinnai.ca","url":"https://alion.io/company/rinnai-ca","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":129000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2720},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-09-25T15:10:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-30T21:15:58Z","board_verified":false,"closed_at":"2026-10-30T21:15:58Z","days_open":35,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":35},"description":"Creating A Healthier Way of Living\nRinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.\nRinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work https://www.rinnai.us/about/why-rinnai.\nWhat does a Commercial Sales Engineer do at Rinnai?\nThe Sales Engineering-Applied Products role will have ownership for driving commercial product sales revenue. They will be a combined role of the Specification Manager, Commercial Sales Manager and Applications Engineer. Provide field support and direction for the Corporate Accounts Team. Provide commercial acumen with direction and support their territory and related teams for commercial activities they are involved in. Provide on-site Start-Up/Commissioning Services as necessary. They will have high level knowledge of Hydronics, Fluid Motion, Pipefitting, Plumbing, Electrical, & Related Controls. Must be solutions minded with quick thinking ability to troubleshoot, resolve, and advance. Must have an impeccable follow up and follow through skillset with a high close rate. They will have the ability to take key projects from specification and application to installation and start up. Must facilitate with both the buy/sell reps and wholesale distribution as needed for designated products. The role will work collaboratively with the entire Rinnai organization to ensure seamless execution of water heating & hydronic heating opportunities.\nThis position will support a territory Knoxville TN, Chattanooga TN, Atlanta GA, Charlotte NC,and surrounding areas.\nMust be able to travel up to 75% within the territory.\nOther Perks/Benefits: Best-in-class health benefit programs that provide eligibility on 1stday of employment, 401k match, generous vehicle allowance program, Paid Volunteer Community Service Day, and so much more.\nRESPONSIBILITIES\nCall on key architects, engineers, facilities management teams, and design build professionals to win specifications and /or applications for Rinnai Products. \nUnderstands and applies Manual J load calculations in conjunction with energy audits for commercial projects to support Rinnai sales.\nUnderstands and applies building codes and regulations knowledge to create unique advantages for Rinnai product sales. \nUnderstands and applies commercial specifications, submittal sheets, and application drawings of Rinnai systems and solutions to property stakeholders. \nMeet or exceed established commercial sales goals as assigned to the specific geographic coverage area. Seek out, develop, and maintain relationships with key personnel within commercial vertical segments. Travel in assigned Region as needed to convert commercial sales opportunities. \nCommunicate and lead strategic execution on launching new Rinnai commercial products to the market. Manage active bid funnel and new client development process through Salesforce CRM, while working cross functionally with Sales Engineers, field sales team, and inside sales to ensure funnel optimization and maintain minimum close rates. \nEducate and train prospective and current Rinnai customers on commercial solutions. \nProvide critical insight into market dynamics related to various commercial vertical markets. \nSupport and manage key targets within your assigned territory. \nMonitor and analyze field sales reports industry periodicals, interpret results, and take action to achieve sales targets. \nProvide project walk through and Factory Start Ups of systems with Rinnai solutions. • Effectively resolve customer concerns. \nProvide appropriate support in identifying and addressing field product performance/quality issues. This will include support in resolving escalated customer issues and interacting with Rinnai’s Engineering group in gathering necessary information on potential product performance/quality issues. \nManage and lead buy/sell rep agency relationships for Rinnai products.\nProvide monthly a detailed account of all, competitive intelligence, product requirements, and pertinent information as prescribed by Director of Sales and as outlined the Market Summary Document Template. \nMaintain Salesforce CRM with current commercial project funnel, including engineering, architects, contractors, and owners. \nQuarterly commercial market summaries.\nManage travel and expense budget with timely report submission.\nMaintain Salesforce CRM on all Engineering firms, Architects, and end user clients. \nProvide monthly a detailed account of all, competitive intelligence, product requirements, and pertinent information as prescribed by Director of Sales and as outlined the Market Summary Document Template. \nMaintain Salesforce CRM with current commercial project funnel, including engineering, architects, contractors, and owners. \nQuarterly commercial market summaries. \nManage travel and expense budget with timely report submission. \nMaintain Salesforce CRM on all Engineering firms, Architects, and end user clients.\nSelf-directed learning experience (SDLE) participation and completion \nUse Percipio Application to focus on 1 learning event per month coordinated with supervisor. \nUse of Learning management system to be certified annually for mandatory training.\nREQUIREMENTS KNOWLEDGE\nBachelor’s degree in Mechanical Engineering (preferred) or relevant experience that presents business acumen for client engagement and development success.\nMinimum 3- 5 years of demonstrated technical sales skills working with but not limited to the engineering community or adjacent business.\nAbility to read and comprehend architect and engineering plans.\nProficient with Microsoft office products.\nExcellent public speaking skills.\nMust reside in the Business unit category. \nSKILLS\nMarket cultivation and prospect development through consultative selling and problem solving.\nProven negotiation skills to yield positive outcomes for all stakeholders.\nProven ability to effectively manage workload and align to key priorities within a complex team.\nHigh level of market and/or industry knowledge.\nTechnical ability to understand commercial systems and their application.\nABILITIES\nClient relationship builder at all levels\nAbility to effectively work with and collaborate within different segments and members of the Rinnai Team to achieve Regional Plans.\nAbility to align team members and lead within local and regional business team to achieve common goals.\nAction oriented\nEthical and trustworthy\nSelf-motivated and confident\nExpresses Initiative, commitment, and achievement orientation\nAbility to develop sound business planning process by market assigned.\nAbility to present technical products to various size groups.\nPhysical Requirements:\nPhysical Activities\nOccasionally, moving in different positions to accomplish tasks including tight and confined spaces and moving from one worksite to another. Occasionally, remaining in a stationary position, often standing, or sitting for prolonged periods. Constantly communicating with others to exchange information. Repeating motions that may include the wrists, hands and/or fingers. Operating motor vehicles or heavy equipment. Communicating with others assessing the accuracy, neatness and thoroughness of the work assigned.\nPhysical Demands\nOccasionally, sedentary work that primarily involves sitting/standing. Occasionally, Light work that includes moving objects up to 20 pounds.\nEnvironmental Conditions\nNo adverse environmental conditions expected.\nBenefits\nMedical, Dental, Vision, and Prescription\nFlexible Spending Account (FSA) options for Medical and Dependent Care\nPaid Time Off (PTO), Floating Holidays (FH)\nPaid Holidays\n401(k) Plan with Company Match\nCompany Paid Life Insurance\nVoluntary Life Insurance\nShort- and Long-Term Disability\nProfessional Development\nTuition Reimbursement\nAnnual Incentive Plan (AIP)\nReferral Bonuses\nPaid Volunteer Community Service Day\nTobacco and Drug-Free Campuses\nEmployee, family, and friend’s discount\nRinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.","description_format":"text","description_chars":8608,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Natural Resources"],"lifecycle":[{"event":"open","at":"2026-09-26T00:21:10Z"},{"event":"close","at":"2026-10-30T21:15:58Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/rinnai-commercial-sales-engineer","json_url":"https://alion.io/job/rinnai-commercial-sales-engineer.json","meta":{"generated_at":"2026-11-04T14:38:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22218,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1462391},"rest":"https://alion.io/mcp/rest/get_company?id=1462391"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frinnai-commercial-sales-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frinnai-commercial-sales-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frinnai-commercial-sales-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rinnai-commercial-sales-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frinnai-commercial-sales-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1271681}},{"tool":"search_jobs","arguments":{"company":"rinnai.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1271681},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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