{"id":1033047,"url":"https://alion.io/job/riocan-vice-president-information-technology","title":"Vice President, Information Technology","company":{"id":688822,"name":"RioCan REIT","domain":"riocan.com","url":"https://alion.io/company/riocan","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":86000,"max_usd":156000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":100},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-09-04T13:25:13Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-11-12T21:51:14Z","board_verified":true,"closed_at":null,"days_open":69,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":69},"description":"Who We Are\nFor over 30 years, our entrepreneurial mindset and strategic vision have fueled our growth into one of Canada’s largest and most successful REITs. Our retail-focused and mixed-use portfolio reflects our commitment to creating vibrant community spaces where people want to shop, live, work, and play. We take pride in our strong legacy while continuously adapting, innovating, and investing in the future. We’re proud to be recognized as one of Canada’s Most Admired Corporate Cultures, Canada’s Greenest Employers, Canada’s Best Diversity Employers, and a Greater Toronto Top Employer.\nAt RioCan, we believe our people are our greatest strength. We foster a welcoming, inclusive culture where employees can connect authentically, grow continuously, and bring their whole selves to work. Here, you’ll find opportunities to learn, lead, and make an impact every day.\nPurpose of the Position\nReporting to the SLT leadership, the Vice President, Information Technology is accountable for the stability, security, scalability and performance of RioCan's technology environment. The role provides the foundational technology capabilities that enable enterprise operations across infrastructure, cybersecurity, workplace technology, enterprise applications, vendor relationships and technology risk management ensuring systems are secure, resilient, cost effective and aligned with business objectives.\nEqually, this is an opportunity to further strengthen technology's role as a strategic partner to the business, building on a solid operational foundation and deepening alignment between technology priorities and enterprise objectives. The Vice President will lead with influence, communicate technology in business language and ensure the technology ecosystem supports growth, operational excellence and innovation while balancing risk, reliability and cost.\nKEY RESPONSIBILITIES:\nTechnology Strategy & Architecture\nDevelop and execute RioCan's technology strategy and roadmap, ensuring technology investments support long-term business objectives\nMaintain a scalable, modern and resilient technology architecture built on the organization’s cloud platform\nIdentify opportunities to simplify and rationalize the application landscape\nEvaluate emerging technologies that improve operational effectiveness and the employee experience\nAlign the work of IT with business priorities through a clear scorecard and a three- to five-year plan\nInfrastructure & Operations\nOwn enterprise infrastructure, networks, cloud platforms, workplace technology and end-user computing\nEnsure high levels of system availability, reliability and performance\nEstablish operational standards and service management practices\nDrive continuous improvement of technology services and support\nEnsure business continuity and disaster recovery of enterprise IT systems are maintained and tested, inpartnership with the functions that own the broader BCP mandate\n\nCybersecurity & Technology Risk\nLead RioCan's cybersecurity model, protecting company systems, data and users from internal and external threats\nOversee identity and access management, security monitoring, incident response and technology controls, including the maturation of multi-factor authentication and single sign-on\nManage the outsourced security partnership and hold it to leading practice, staying ahead of sector peers\nEnsure alignment with regulatory, privacy and risk management requirements, partnering with enterprise risk, legal and compliance on technology-related risks\nEnterprise Applications\nOversee enterprise platforms including property operations, leasing, People and Culture, construction and workplace technologies\nOwn the technology delivery of the enterprise property management platform and the activation of additional modules, partnering with the business on how capability is adopted and used\nEnsure systems are reliable, integrated and aligned with business requirements, reducing reliance on spreadsheet-based processes\nSupport business leaders in maximizing value from technology investments\nService Delivery & Employee Experience\nTransform service desk delivery as the most visible face of technology to the business into a highly responsive, measurable, service-oriented function\nEstablish service levels, reporting and a feedback loop that demonstrably improve end-user satisfaction\nStrengthen communication and transparency between IT and the business, building understanding of what technology is delivering and why\nVendor & Partner Management\nDevelop and manage strategic relationships with technology vendors and service providers, including outsourced application development and managed security partners\nNegotiate contracts and service-level agreements and monitor vendor performance and accountability\nEnsure technology investments deliver expected value and outcomes\nDigital Enablement & Modernization\nPartner with business leaders to deliver technology solutions that improve productivity and efficiency, and support enterprise automation initiatives\nIdentify opportunities to streamline processes through technology\nLead application lifecycle planning and modernization efforts in collaboration with the appropriate business partners\nEnable safe, well-governed adoption of AI and productivity tooling across the enterprise, in partnership with the data and analytics function\nLeadership\nLead and develop a high-performing technology organization\nFoster a culture of accountability, service excellence, innovation and continuous improvement\nBuild strong succession and talent development plans, establishing and evolving the team over time\nAct as a trusted advisor to the senior leadership team on technology opportunities and risks\nBuild a network of technology leaders, industry peers and professional associations outside the organization, and stay current on emerging technologies, standards and leading practices\nSUCCESS FACTORS:\nKey Success Measures - First 12 to 24 Months\nStrong system uptime and service reliability\nImproved technology service levels and end-user satisfaction\nReduced cybersecurity risk exposure\nSuccessful execution of technology modernization initiatives\nEffective vendor management and cost optimization\nStable and scalable platforms supporting business growth\nEnhanced resilience, continuity and disaster recovery capabilities\nClear alignment between technology investments and business priorities\nQUALIFICATIONS:\nRequired\n10+ years of progressive technology leadership experience, including leading enterprise IT for a mid-sized to large organization\nExperience leading enterprise infrastructure, cybersecurity and applications environments, with proven success managing complex technology ecosystems\nStrong understanding of cloud technologies, enterprise architecture, cybersecurity and IT operations\nTrack record of technology transformation and modernization while balancing the need for operational continuity\nStrong vendor management and outsourcing experience, including negotiation of contracts and service levels\nDemonstrated ability to partner effectively with business leaders and executive teams, and to communicate technology issues in business language\nTrack record of building and leading high-performing technical teams\nPreferred\nExperience partnering with analytics, finance and business leaders in a matrixed environment\nExperience in real estate, REIT or other asset-intensive, operationally complex environments; candidates from outside real estate are equally welcome\nFamiliarity with recognized security control frameworks and the roadmap required to mature between them\nExperience enabling enterprise adoption of cloud productivity, AI and business intelligence tooling\nA reputation for operational excellence and disciplined execution\nEducation\nBachelor's degree is required; an advanced degree is highly preferred","description_format":"text","description_chars":7857,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Commercial Real Estate","Information 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