{"id":923636,"url":"https://alion.io/job/risepoint-lifecycle-automation-specialist","title":"Lifecycle Automation Specialist","company":{"id":5041,"name":"Risepoint","domain":"risepoint.com","url":"https://alion.io/company/risepoint","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":119000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":185},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-11-08T21:36:26Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":55},"description":"Risepoint is an education technology company that helps regional universities launch and grow online programs for modern learners. Risepoint supports more than 100 universities and colleges across five countries, with programs concentrated in high-demand fields including nursing, healthcare, teaching, business, technology, and public service. Our suite of products and services supports the full student journey and each university’s long-term goals. Together, we increase access to affordable education that delivers a strong return on investment for learners and meets employer and community needs. Learn more at risepoint.com.\nThe Impact You Will Make\nAs a Lifecycle Automation Specialist, you will help bring Lifecycle Marketing strategies to life by building and supporting reliable, scalable lifecycle automation solutions. You will independently evaluate automation requirements and apply technical expertise to configure, test, deploy, and optimize lifecycle automation solutions. You will exercise technical judgment in applying implementation approaches, troubleshooting issues, and recommending improvements that enhance customer experiences and operational effectiveness.\nPartnering with Lifecycle Automation Managers, Senior Automation Specialists, Automation Enablement, Lifecycle Marketing, and cross-functional teams, you will contribute to the successful implementation of lifecycle automation while continuously building your technical expertise and understanding of customer journey orchestration.\nHow You Will Bring Our Mission to Life\nWhat You Will Do\nBuild, configure, test, and deploy lifecycle automation solutions using established implementation patterns, operational standards, and quality assurance practices. \nConfigure audiences, automation workflows, personalization, and engagement logic exercising judgment to address technical requirements, data considerations, and customer experience objectives. \nPerform quality assurance testing to validate automation functionality, data accuracy, personalization, and customer experience prior to production deployment. \nAnalyze automation performance, diagnose implementation and data-related issues, determine root causes, and recommend solutions to improve reliability, efficiency, and customer experience outcomes. Escalate issues requiring broader solution, platform or architectural review. \nPartner with Senior Automation Specialists and Automation Managers to implement lifecycle automation solutions while continuing to deepen expertise in automation design and orchestration. \nPartner with Automation Enablement to support production readiness, validate implementation requirements, and ensure solutions align with established platform standards. \nMaintain accurate documentation of automation solutions, implementation activities, testing results, and operational updates. \nIdentify implementation improvements to strengthen automation quality and execution consistency. \nEvaluate automation requirements and apply implementation approaches that balance business needs, platform capabilities, scalability, and operational standards. Recommend alternative approaches when implementation challenges or risks are identified. \nWhat Success Looks Like\nLifecycle automation solutions are implemented accurately, reliably, and in alignment with established implementation standards. \nImplementation issues are identified, resolved, or escalated appropriately before impacting production. \nAutomation solutions are delivered with a high degree of independence, incorporating sound technical judgment, proactive problem solving, and recommendations that improve operational effectiveness and customer outcomes. \nHow Impact Will be Measured\nQuality, accuracy, and timely completion of lifecycle automation implementations and initiatives. \nDocumentation quality and adherence to implementation standards. \nGrowth in technical capability, collaboration, and contribution to continuous improvement. \nWhat You’ll Bring to the Team\nExperience That Matters Most\nTypically 2+ years of experience supporting CRM, marketing automation, lifecycle marketing, campaign operations, or marketing technology platforms. \nExperience configuring or supporting marketing automation, customer engagement, or CRM solutions. \nDemonstrated ability to analyze technical requirements, evaluate solution options, exercise independent judgment, and resolve complex implementation challenges within marketing automation platforms. \nBachelor's degree in Information Systems, Marketing Technology, Business, Computer Science, or related field (or equivalent practical experience). \nExperience That’s Great to Have\nUnderstanding of customer journey concepts, automation workflows, segmentation, testing, and quality assurance principles. \nExposure to email, SMS, or multi-channel customer engagement technologies. \nExperience with Salesforce, Salesforce Marketing Cloud or comparable enterprise marketing automation platforms. \nFamiliarity with SQL, AMPscript, or other marketing technology scripting languages. \nRisepoint is an equal-opportunity 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