{"id":2198447,"url":"https://alion.io/job/risepoint-student-engagement-specialist","title":"Student Engagement Specialist","company":{"id":5041,"name":"Risepoint","domain":"risepoint.com","url":"https://alion.io/company/risepoint","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T20:22:20Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-22T04:18:24Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Risepoint is an education technology company that helps regional universities launch and grow online programs for modern learners. Risepoint supports more than 100 universities and colleges across five countries, with programs concentrated in high-demand fields including nursing, healthcare, teaching, business, technology, and public service. Our suite of products and services supports the full student journey and each university’s long-term goals. Together, we increase access to affordable education that delivers a strong return on investment for learners and meets employer and community needs. Learn more at risepoint.com.\nThe Student Engagement department resides within the Student Success Center organization. Specialists conduct outreach to prospective students, answering questions about their educational journey in support of students’ educational goals.\nJob Summary\nThe Student Engagement Specialist represents university partners and shares information about online Bachelors, Masters, and Doctoral degrees to potential students via phone, email, and SMS. Specialists contribute to projects and initiatives through specialized knowledge and skills. This role proactively engages prospective students in a goal oriented, metrics driven environment.\nKey Duties and Responsibilities\nStudent Outreach:\nExecute recruitment measures, via the phone, email and SMS ensuring that targeted response timelines, compliance and quality guidelines are consistently met, to aid in enrolling students. \nProvide a high-touch experience for students, encouraging the pursuit of their educational goals while ensuring alignment with company objectives and values. \nEffectively utilize approved resources to ensure prompt and successful resolution of student concerns, demonstrating exceptional customer service. \nLeverages multiple technology platforms to effectively manage and support student and partner relationships. \nCommunicates clearly and collaborates effectively with teammates and stakeholders as needed. \nCompliance and Governance:\nEnsure compliance with all required training and regulatory guidelines. \nAdditional Position Responsibilities\n Perform in accordance with Risepoint Policies and Values. \n Perform other duties as assigned. \nQUALIFICATIONS\nBachelor’s or Commensurate Experience \n2 + years of work experience in sales, customer service, teaching, healthcare. Higher Ed or recruitment experience preferred. Or a minimum of 6-12 months as an Associate Student Engagement Specialist. \nSkills/Knowledge/Abilities\nCustomer Service - Intermediate Required \nTechnical Savvy - Intermediate Required \nCommunication - Intermediate Required \nRisepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an equitable environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other characteristic protected by applicable state or federal laws.\nRisepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.","description_format":"text","description_chars":3158,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sales & Marketing","Higher Education","E-learning","Lead Generation"],"lifecycle":[{"event":"open","at":"2026-10-09T20:22:20Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":157500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.863,"p_room":0.9,"age_days":12,"expected_fill_days":33,"reasons":["conf:1","velocity","win:mid","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/risepoint-student-engagement-specialist","json_url":"https://alion.io/job/risepoint-student-engagement-specialist.json","meta":{"generated_at":"2026-10-22T07:54:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3802,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5041},"rest":"https://alion.io/mcp/rest/get_company?id=5041"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frisepoint-student-engagement-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frisepoint-student-engagement-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frisepoint-student-engagement-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/risepoint-student-engagement-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frisepoint-student-engagement-specialist"}]}