{"id":2903690,"url":"https://alion.io/job/riskcovry-senior-software-engineer-l3-support","title":"Senior Software Engineer (L3 Support)","company":{"id":3791,"name":"Riskcovry","domain":"riskcovry.com","url":"https://alion.io/company/riskcovry","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":40000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":168},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Node JS","optional":false},{"name":"Redis","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"AWS","optional":true},{"name":"CI/CD","optional":true},{"name":"Docker","optional":true},{"name":"Grafana","optional":true},{"name":"JavaScript","optional":true},{"name":"Kubernetes","optional":true}],"status":"closed","first_seen_at":"2026-10-20T07:20:38Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-26T11:29:38Z","board_verified":false,"closed_at":"2026-10-26T11:29:38Z","days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Role Summary\nWe are looking for a highly skilled Senior Software Engineerwith strong development capabilities who can handle complex production issues, perform deep debugging, and contribute to backend development. This role will function as a hybrid Development + Production Supportposition, requiring strong system understanding and problem-solving skills.\nKey Responsibilities\n? Development Responsibilities\nDesign and develop scalable backend services using Node.js\n\nOptimize APIs for performance and reliability\n\nRefactor code to improve maintainability and scalability\n\nImplement system improvements based on production learnings\n\nParticipate in architecture discussions and technical planning\n\n? Production Support (L3)\nHandle complex L3 incidents, RCA, and critical production issues\n\nPerform deep debugging across distributed systems\n\nAnalyze logs, API failures, DB queries, memory leaks, performance bottlenecks\n\nCoordinate with DevOps, QA, and product teams during incidents\n\nOwn root cause analysis and implement permanent fixes\n\nImprove observability, monitoring, and alerting mechanisms\n\nRequirements\nRequired Skills & Experience\n6+ years of experiencein backend development and production support\n\nExperience working on scalable, high-traffic systems\n\nStrong debugging skills across:\n\nApplication layer\n\nDatabase layer\n\nAPI integrations\n\nAsync systems / queues\n\nGood understanding of:\n\nREST APIs\n\nMicroservices architecture\n\nCaching (Redis preferred)\n\nSQL databases\n\nExperience in handling production incidents\n\nStrong analytical and problem-solving skills\n\nGood to Have\nStrong hands-on experience in Node.js & JavaScript\n\nExperience with cloud platforms (AWS preferred)\n\nExperience with logging/monitoring tools (ELK, Grafana, etc.)\n\nExposure to containerized environments (Docker/Kubernetes)\n\nKnowledge of CI/CD pipelines\n\nBehavioral Expectations\nOwnership mindset\n\nClear communication during issue resolution\n\nStrong system thinking approach\n\nProactive in identifying potential system risks\n\nIdeal Candidate Profile\nHas worked in product-based or scalable startup environments\nHas handled high-severity production issues\nCan move between debugging and writing production-grade code\nUnderstands end-to-end system architecture","description_format":"text","description_chars":2242,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-10-20T07:20:38Z"},{"event":"close","at":"2026-10-26T11:29:38Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/riskcovry-senior-software-engineer-l3-support","json_url":"https://alion.io/job/riskcovry-senior-software-engineer-l3-support.json","meta":{"generated_at":"2026-10-26T12:36:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17288,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3791},"rest":"https://alion.io/mcp/rest/get_company?id=3791"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Friskcovry-senior-software-engineer-l3-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Friskcovry-senior-software-engineer-l3-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Friskcovry-senior-software-engineer-l3-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/riskcovry-senior-software-engineer-l3-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Friskcovry-senior-software-engineer-l3-support"}]}