Instructional Designer

The Opportunity

Riskonnect is seeking an Instructional Designer to help shape the quality, consistency and effectiveness of digital learning across Riskonnect Academy.

Working closely with business leaders, Product teams, subject matter experts and Digital Learning Developers, you will identify learning needs, define effective learning approaches and establish the standards, templates and development practices used by the Training team. You will review and guide the development of courses, assessments and supporting materials while leading the design of complex or high-priority learning initiatives where required.

This is an opportunity to influence how learning is designed and delivered across a global SaaS organisation. You will help build a scalable digital-learning capability by coaching developers, applying learner feedback and performance data, and exploring how AI and emerging learning technologies can improve both the development process and the learner experience.

Responsibilities

• Partner with business units, Product teams and subject matter experts to identify learning needs and define appropriate learning solutions.
• Establish and maintain instructional-design standards, templates and AI-supported development practices for the Training team.
• Review course structures, scripts, storyboards, assessments and completed learning content to ensure instructional quality, consistency and alignment with business objectives.
• Coach and support Digital Learning Developers in applying instructional-design principles and improving the effectiveness of their content.
• Lead the design and development of complex, high-priority or strategic learning initiatives where required.
• Use learner feedback, survey data, assessment results and other available learning data to evaluate content effectiveness and recommend improvements.

• Keep up to date with developments in AI, instructional design and digital-learning technologies, recommending improvements to the team’s development approach.

• Support other learning-design initiatives as reasonably required.

• Strong written and spoken English, with the ability to simplify complex information and communicate clearly with different audiences.
• At least three years’ experience in instructional design, learning design, eLearning or a related field.
• Bachelor’s degree in a related field, or equivalent practical experience.
• Strong knowledge of instructional-design principles, learning objectives, assessment design and adult-learning practices.
• Experience working with subject matter experts and translating complex product or business information into effective learning solutions.
• Ability to review learning content, provide constructive feedback and coach content developers.
• Ability to use AI tools responsibly to support learning analysis, course design and content development, while validating outputs for accuracy and quality.
• Strong stakeholder-management, problem-solving and organisational skills.

• Experience with SaaS products, eLearning authoring tools, LMS platforms, SCORM, accessibility standards or learning analytics.