{"id":2989314,"url":"https://alion.io/job/risorse-technical-account-manager-payment-systems-industry","title":"Technical Account Manager - Payment systems industry","company":{"id":4373482,"name":"Risorse","domain":"risorse.it","url":"https://alion.io/company/risorse","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"inRecruiting","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":46000,"max":null,"currency":"EUR","period":"year","gross":true,"usd_annual":51664},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"PHP","optional":false},{"name":"Magento","optional":true}],"status":"live","first_seen_at":"2026-10-21T09:19:34Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-05T17:11:37Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Descrizione azienda\nRisorse Professional, a company specialising in the recruitment of middle and senior management, for a leading company specialized in the Fintech sector is looking for a:\nPosizione\nMain Responsibilities:\nHe manages enterprise merchants, supports technical API integrations, coordinates with Sales, Product and Engineering teams, troubleshoots complex issues, drives retention, supports the Account Managers with upselling opportunities, tests new APM and works daily in English. It's a hybrid role combining Pre-sales, Technical Consulting and Project Management;\nHe can intervene in pre-sales phase, to show how easy it is to integrate with the product; he must be able to speak with tech roles;\nHe supports integration, shows all the features that we have, and must be accurate in internal communication (what is sold is what is being integrated);\nDuring the live with merchant : he is available if there's technical issues to coordinate communication with merchant and tech/product teams;\nHe speaks with local alternative payment methods, with issuers...\nRequisiti\nHards skills:\nKnowledge of the payment systems industry / payment service providers\nKnowledge in HTML, JavaScript, PHP, APIs: for integration, know how to evaluate the code, what is a tag, how to call a function, how a API works\nHow to use a ticketing system\nFluent in English\nNice to have: Project management and knowledge of a CMS (Magento, Prestashop)\nSoft Skills:\nExcellent communication skills\nAttention to detail\nDiplomatic and reliable\nClient service orientation\nAble to take initiative\nAltre informazioni\nOffer:\nMaximum gross annual salary € 46.000 + MBO €2.000;\nContract: Commercio;\nComprehensive benefits, including meal vouchers, public transport reimbursement, company phone, and laptop;\nRemote work 2 days a week.","description_format":"text","description_chars":1814,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Italy","iso":"IT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-21T09:19:34Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long 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