Front Desk Agent / Ресепшионист

Critical tasks:

Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry.

Critical competences:

• Ability to input and access data in PC database, Opera program.
• Ability to understand guest inquiries and provide responses.
• Ability to promote positive relations with all individuals who approach the Front Desk and by telephone.
• Ability to focus on guests' needs, remaining calm and courteous.
• Ability to think clearly, quickly and make concise decisions.
• Ability to focus on details, prioritize, organize and follow up.
• Ability to show initiative; work well under pressure of multiple arrivals/departures within any given period of time.
• Ability to maintain confidentiality of all guests and hotel information.

• Ability to work in a team and cooperate with other departments.

Terms:

• Work schedule 5/2
• Discounts in Marriott International’s hotels;
• Opportunities for learning and development;
• Employee wellness programs;
• Management & team who is always ready to cheer;
• Amazing corporate events;
• Competitive salary