{"id":4016385,"url":"https://alion.io/job/river-island-business-analyst","title":"Business Analyst","company":{"id":684908,"name":"River Island","domain":"riverisland.com","url":"https://alion.io/company/riverisland-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"unspecified","remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Scrum","optional":false}],"status":"closed","first_seen_at":"2026-11-09T12:56:16Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T13:21:16Z","board_verified":false,"closed_at":"2026-11-11T13:21:16Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"The Business Analyst role is responsible for shaping and structuring small to medium sized strategic initiatives without direction. BA will be required to support ideation and discovery, including conducting relevant analysis to validate requirements and recommend solutions that will achieve desired business outcomes. This role requires excellent analytical, communication, and problem-solving skills to work with cross-functional teams and stakeholders to understand business needs and requirements. As a BA, you will play a pivotal role in translating business needs and requirements into solutions. The BA will step-in (when required) as a proxy Product Owner, wherein you will be primarily responsible for defining and prioritising the product backlog, working closely with stakeholders, and ensuring the engineering team understands the product vision and requirements. This role will focus on driving continuous improvement through measurable, quantifiable, and repeatable processes, including contributing to building the Business Analysis Community of Practice at River Island\nKey Responsibilities:\nReview and input into Business Planning activities, providing the detail and analysis around proposed work and solutions. Assist with business case development and benefits identification. \nSupport business stakeholders in defining the scope and ensuring the outcomes meets the product/stakeholder vision.\nLead and facilitate workshops and meetings with stakeholders to gather and document detailed business requirements, ensuring alignment with strategic objectives. \nCreate and maintain comprehensive documentation, including business requirements, process flows, use cases, and user stories. \nTranslate high level business requirements into detailed user stories (with acceptance criteria) in a timely manner for delivery, highlighting any dependencies. \nMaintain the healthy backlog in collaboration with the delivery teams. \nWork closely with technical teams, including architects and engineers, to ensure accurate interpretation and implementation of business requirements. \nCollaborate with delivery managers and cross-functional teams to prioritise requirements, define business outcomes, and contribute to planning and estimation. \nAssist in business process redesign and training as needed for any new technology solutions implemented. \nSupport business acceptance testing by the stakeholders as required. \nWork with the change team to generate appropriate communication, process and educational plans for mitigating the disruption of change. \nContinually seek opportunities to increase business / customer satisfaction, deepen relationships, and effectively manage business expectations. \nContribute to the development of the Business Analysis Community of Practice at River Island.\nWhere broader improvements are identified outside of the delivery teams, work with Senior Tech stakeholders or other business functions to gain buy in and work towards those improvements. \nExperience & Skills:\n Worked as a Business Analyst or in similar role in an agile environment. \nIn-depth understanding of retail business processes and familiarity with one or more retail applications or systems \nStrong analytical skills, with the ability to evaluate complex business problems, gather requirements and propose effective solutions. \nAbility to demonstrate excellent stakeholder management and highly effective communication skills. \nStrong leadership, interpersonal, negotiation skills are also required. \nDemonstrate lateral thinking with an ability to identify and manage impacts and dependencies. \nAble to apply skillset across other subject matter areas as and when required. \nAbility to perform a Scrum Product Owner role.\nBehaviours & Competencies\nAnalytical Thinking: Strong analytical and problem-solving skills to gather and interpret complex data, identify patterns and trends, and provide insights for decision making. \nCommunication: Strong verbal and written communication. \nBusiness Acumen: In-depth understanding of the industry, market trends, and organisational objectives, with the ability to analyse complex business problems and provide strategic insights and recommendations. \nEnsures Accountability: Holds self and others accountable to meet commitments. \nCollaboration: Ability to work collaboratively with cross-functional teams, including business stakeholders and delivery teams to drive successful outcomes. \nAdaptability and Flexibility: Ability to adapt to changing business requirements, priorities, and environments, and effectively manage ambiguity and complexity. \nWillingness to Challenge: Ability to respectfully challenge the status quo in a constructive manner.\nContinuous Learning: Eagerness to stay updated with emerging trends, technologies, and industry best practices in business analysis, retail, and IT, and apply them to drive continuous improvement and innovation. \nAbout Us\nWe’re a much-loved brand with an exciting future. We understand our assignment, take ownership and deliver amazing results. Our people are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions, that’s why we are the ultimate place to work. Winning together is what a career at River Island is like.\nThis role is based at our Head Office, Chelsea House, in West London. Check us out here on a map.\nWhat we can offer you:\n Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!\nReducing your everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.\nA free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year.\nEvery family is unique, we support with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!\nGive as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.\nProgression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications.\n We contribute toward your retirement and offer a private pension plan.\n The choice to opt in for healthcare through our provider AXA.\n 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!\nKeeping You Safe\nWe are committed to providing a safe and inclusive workplace where everyone is treated with dignity and respect. We expect all employees to uphold our values and contribute to a positive working environment.\nOur business is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.","description_format":"text","description_chars":7198,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-11-10T12:56:16Z"},{"event":"close","at":"2026-11-11T13:21:16Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-13T08:07:55+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/river-island-business-analyst","json_url":"https://alion.io/job/river-island-business-analyst.json","meta":{"generated_at":"2026-11-14T03:33:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5335,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":684908},"rest":"https://alion.io/mcp/rest/get_company?id=684908"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Friver-island-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Friver-island-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Friver-island-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/river-island-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Friver-island-business-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4016385}},{"tool":"search_jobs","arguments":{"company":"riverisland.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4016385},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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