# Escalation Engineer

Riverbed, the leader in AIOps for observability, helps organizations optimize their users experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed's open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com Position Our people tell us life at Riverbed is collaborative, creative, challenging and fun. They're an impressive team of individuals, and we think they're on to something. Riverbed enables organizations to maximize performance and visibility for networks and applications, so they can overcome complexity and fully capitalize on their digital and cloud investments. The Riverbed Network and Application Performance Platform enables organizatio

- **Id**: 4279816
- **Url**: <https://alion.io/job/riverbed-escalation-engineer>
- **Role**: Support
- **Role family**: Support
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Bengaluru, India
- **Countries**: IN
- **Hiring countries total**: 0
- **Experience years min**: 4
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-13T17:26:56Z
- **Last verified at**: 2026-11-13T17:26:56Z
- **Board verified**: no
- **Days open**: 0
- **Description format**: text
- **Description chars**: 6226
- **Description truncated**: no
- **Benefits**: Flexible schedule, Wellness
- **Relocation offered**: no
- **Industries**: Observability & APM

## Company

- **Id**: 52578
- **Name**: Riverbed
- **Domain**: riverbed.com
- **Url**: <https://alion.io/company/riverbed>
- **Size band**: 501-1000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: iCIMS

## Technologies

- **AIOps** — Optional: no
- **AWS** — Optional: no
- **Azure** — Optional: no
- **Docker** — Optional: no
- **Hyper-V** — Optional: no
- **KVM** — Optional: no
- **Linux** — Optional: no
- **Machine Learning** — Optional: no
- **npm** — Optional: no
- **PowerShell** — Optional: no
- **Python** — Optional: no
- **Tcpdump** — Optional: no
- **Unix** — Optional: no
- **VMWare** — Optional: no
- **Windows** — Optional: no
- **Wireshark** — Optional: no
- **JavaScript** — Optional: yes

## Trust

- **Level**: not_scored
- **Days open**: 0

## Requirements

- **Experience years min**: 4
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-13T20:09:30Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 31
- **Reasons**: seen:0, win:early
- **Computed at**: 2026-11-13T22:01:19Z

---
[Page](https://alion.io/job/riverbed-escalation-engineer) · [JSON](https://alion.io/job/riverbed-escalation-engineer.json)

Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.