{"id":1287244,"url":"https://alion.io/job/rivi-group-java-l2-support","title":"Java L2 Support","company":{"id":3808077,"name":"Rivi Group","domain":"rivigroup.com","url":"https://alion.io/company/rivi-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GitHub","optional":false},{"name":"MySQL","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Scrum","optional":false},{"name":"Spring Boot","optional":false},{"name":"Apache Kafka","optional":true},{"name":"Java","optional":true},{"name":"JavaScript","optional":true},{"name":"Python","optional":true},{"name":"Snowflake","optional":true}],"status":"live","first_seen_at":"2025-07-10T20:24:42Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-09-29T20:52:44Z","board_verified":true,"closed_at":null,"days_open":447,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":447},"description":"Description\nExperience Required: 5+ Years\nWork Model: Rotation-based 24x5 coverage\nJob Summary:\nWe are seeking a highly skilled and self-motivated Java L2 Support Engineer to join our offshore team in Hyderabad. This role involves providing Level 2 application support, participating in development and maintenance activities, and collaborating with both offshore and onshore teams. Excellent communication, ownership, and problem-solving skills are essential.\nKey Responsibilities:\nL2 Support (Core Services):\n? ?Provide Level 2 support for core services during rotating 24x5 shifts.\n? ??Handle support requests independently; escalate to onshore L3 team only when necessary.\n? ??Track and document all issues, including resolution steps and follow-ups.\n? ??Lead weekly Wednesday morning on-call reviews, ensuring proper hand-offs and follow-ups.\n? ??Handoff unresolved issues to the next shift at end of day.\nDevelopment:\n? ?Collaborate with onshore developers for development-related tasks.\n? ??Participate in scrum meetings and project discussions during US overlap hours.\n? ??Take ownership of assigned development tasks and ensure seamless cross-shift communication.\nMaintenance:\n? ?Execute LCM (Lifecycle Management) and maintenance tasks as required.\n? ??Coordinate and communicate effectively with onshore points of contact.\nBusiness Knowledge:\n? ?Develop familiarity with Schneider’s business model, terminology, and acronyms.\n? ??Join business discussions during overlap with US first shift when appropriate.\nKey Skills:\nPrimary Technical Skills:\n? ?Java, Spring Boot\n? ??Relational Databases (e.g., MySQL, PostgreSQL)\n? ??GitHub (version control and collaboration)\nSecondary/Preferred Skills:\n? ?Python, JavaScript\n? ??Kafka, MongoDB\n? ??Snowflake (optional)\nSoft Skills:\n? ?Strong verbal and written communication\n? ??Self-starter with the ability to work independently\n? ??Proactive issue resolution and collaborative approach\n? ??Organized with attention to detail\nShift Requirements:\n? ?Must be willing to work in a rotating 24x5 support schedule\n? ??Flexibility to adjust to shift hand-offs and overlap meetings with US-based teams\nRequirements\nKey Skills:\nPrimary Technical Skills:\n? ?Java, Spring Boot\n? ??Relational Databases (e.g., MySQL, PostgreSQL)\n? ??GitHub (version control and collaboration)\nSecondary/Preferred Skills:\n? ?Python, JavaScript\n? ??Kafka, MongoDB\n? ??Snowflake (optional)\nSoft Skills:\n? ?Strong verbal and written communication\n? ??Self-starter with the ability to work independently\n? ??Proactive issue resolution and collaborative approach\n? ??Organized with attention to detail\nShift Requirements:\n? ?Must be willing to work in a rotating 24x5 support schedule\n? ??Flexibility to adjust to shift hand-offs and overlap meetings with US-based teams","description_format":"text","description_chars":2790,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Transportation & Logistics","Machine Learning"],"lifecycle":[{"event":"open","at":"2026-09-26T05:33:08Z"}],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.19,"p_room":0.28,"age_days":447,"expected_fill_days":24,"reasons":["conf:32","win:tail","crowd:"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/rivi-group-java-l2-support","json_url":"https://alion.io/job/rivi-group-java-l2-support.json","meta":{"generated_at":"2026-10-01T09:53:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":735,"day_limit":5000,"remaining_today":4265,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}