{"id":1107825,"url":"https://alion.io/job/rivr-robotic-support-engineer","title":"Robotic Support Engineer","company":{"id":27772,"name":"RIVR","domain":"rivr.ai","url":"https://alion.io/company/rivr","size_band":"201-500","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Lever","truth_index":{"grade":"A","score":88,"open_postings":32,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":41000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":281},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ROS2","optional":false},{"name":"Ubuntu","optional":false}],"status":"live","first_seen_at":"2026-09-22T06:55:40Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-24T00:28:00Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description\nWe are seeking a detail-oriented,and technically skilled engineer for our robot products. This role is primarily responsible for software flashing, functional self-testing, problem diagnosis, documentation, and rework of non-conforming units. Meanwhile, you’re also needed for our Shanghai office’s inventory and tools management.\n\nWhat you’ll be doing\nRobot Setup & Flashing: Perform flashing, burning, and installation of OS, firmware, and software on end-of-line devices in strict adherence to Work Instructions (WI).\n\nDiagnostics & Troubleshooting: Identify software failures, hardware alerts, and anomalies. Utilize log tools and serial terminal debug tools to perform root-cause analysis, log fault details, and submit problem reports.\n\nRobot EoL Testing: Strictly execute EoL test procedures, inspect for mechanical/functional failures, upload data to the cloud, and compile test reports.\n\nRework & Collaboration: Execute rework on software-related defects (re-flashing, setting restorations, configuration tweaks) and collaborate with HW/SW engineering teams on complex diagnostics.\n\nWhat you must have\nEducation: Bachelor's degree in Electronics, Computer Science, Automation, Mechatronics, or a related field.\n\nTechnical Skills:\nFamiliar with Ubuntu OS and comfortable running commands in a ROS2 environment.\n\nAbility to recognize basic English technical terms and read software log information.\n\nExperience: Minimum 3 years of experience in testing, repair, or software flashing within an electronics manufacturing environment (e.g., service robotics, robotic arms, consumer electronics, automotive electronics, or telecommunications equipment).\n\nSoft Skills:\nStrong sense of responsibility and meticulous attention to detail.\n\nGood logical analysis, troubleshooting, and communication skills.\n\nGet some bonus points\nEnglish Proficiency: Very basic English communication skills (written/verbal).\n\nWork Culture: Experience working in a startup environment is preferred.","description_format":"text","description_chars":1995,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Robotics AI","Logistics & Warehouse Robotics","Robotics Hardware"],"lifecycle":[{"event":"open","at":"2026-09-22T07:27:17Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":44,"reasons":["conf:1","stale_co","velocity","win:early"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/rivr-robotic-support-engineer","json_url":"https://alion.io/job/rivr-robotic-support-engineer.json","meta":{"generated_at":"2026-09-24T01:55:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}