{"id":686799,"url":"https://alion.io/job/ro-senior-software-engineer-frontend-care-platform-operations","title":"Senior Software Engineer, Frontend - Care Platform Operations","company":{"id":58782,"name":"Ro","domain":"ro.co","url":"https://alion.io/company/ro-co","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"C","score":58,"open_postings":47,"ghost_share":0.702,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Frontend","role_family":"Frontend","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":141000,"max_usd":267000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":226},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"React.js","optional":false},{"name":"TypeScript","optional":false},{"name":"JavaScript","optional":true},{"name":"Playwright","optional":true},{"name":"React Aria","optional":true},{"name":"Storybook","optional":true}],"status":"live","first_seen_at":"2026-06-09T13:37:44Z","employer_posted_date":"2026-06-09","last_verified_at":"2026-10-18T19:32:00Z","board_verified":true,"closed_at":null,"days_open":131,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":130},"description":"The Role\nWe're looking for a Frontend Engineer to join the Care Platform Operations team at Ro.\nWe build the products and workflows providers and care teams use to deliver care through Ro every day, including patient-provider messaging, appointment scheduling, task routing and queues, and operational tools for providers, pharmacists, care coordinators, and patient advocates. These are complex, data-dense workflows where strong frontend engineering directly affects how efficiently and safely care gets delivered.\nYou'll be the frontend specialist on a full-stack product team, working closely with backend engineers, Product, Design, Data, Clinical, and Care Operations. You'll own problems end-to-end, helping shape the product and technical approach, making tradeoffs across the frontend and backend, shipping the experience, and learning from how it performs in production.\nWe're looking for someone with deep frontend expertise who thinks beyond the UI and is comfortable navigating ambiguity, dependencies, and product decisions to deliver the right outcome.\nWhat You'll Do\nOwn complex frontend product areas from problem definition through architecture, implementation, rollout, and iteration.\n\nBuild accessible, reliable, high-performance applications in React and TypeScript for providers and care teams.\n\nPartner closely with Product and Design to shape scope, sequencing, and product decisions rather than only implementing predefined requirements.\n\nTranslate complex clinical and operational workflows into intuitive interfaces that reduce friction and manual work for care teams.\n\nMake deliberate frontend architecture decisions across component design, application state, data fetching, API contracts, error handling, and performance.\n\nWork with backend engineers to design clear boundaries and contracts between frontend and backend systems.\n\nNavigate cross-team dependencies and work through ambiguity with Engineering, Product, Design, Clinical, Data, and Operations partners.\n\nUse qualitative user feedback and quantitative data to understand whether what we shipped worked and identify where to improve it.\n\nOwn quality after launch, including testing, accessibility, observability, reliability, performance, and production issues.\n\nContribute to our shared frontend architecture, design system, engineering standards, code reviews, and technical design docs.\n\nHelp other engineers make better technical decisions through mentorship, design feedback, and collaboration.\n\nParticipate in on-call rotations and take ownership of the health of the systems your team operates.\n\nWhat You'll Bring to the Team\nSignificant recent experience building production applications with React and TypeScript.\n\nExperience building complex, stateful product workflows, such as multi-step forms, scheduling, messaging, queues, or data-dense applications.\n\nStrong frontend fundamentals across component architecture, state management, API integration, accessibility, performance, testing, and failure-state design.\n\nExperience owning meaningful product work from technical design through production, including making architectural decisions and supporting what you ship.\n\nA track record of partnering closely with Product and Design on user-facing products, not just receiving finalized requirements.\n\nExperience working across multiple systems, teams, or dependencies to deliver a product outcome.\n\nAbility to communicate technical decisions and tradeoffs clearly to engineering and non-engineering partners.\n\nEvidence of using user feedback, product data, or operational metrics to evaluate and improve what you build.\n\nBonus Skills\nExperience in healthcare, telehealth, clinical workflows, or another highly regulated industry.\n\nExperience building software for specialized internal or operational users, such as clinicians, support teams, financial operators, or other domain experts.\n\nExperience contributing to a shared design system or large frontend monorepo.\n\nFamiliarity with tools such as TanStack Query, React Aria, Playwright, Storybook, or Chromatic.\n\nExperience using AI or automation to improve either product workflows or engineering workflows.\n\nWe've Got You Covered\nFull medical, dental, and vision insurance + OneMedical membership\nHealthcare and Dependent Care FSA\n401(k) with company match\nFlexible PTO\nWellbeing + Learning & Growth reimbursements\nPaid parental leave + Fertility benefits\nPet insurance\nStudent loan refinancing\nVirtual resources for mindfulness, counseling, and 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