{"id":2537746,"url":"https://alion.io/job/roadie-associate-billing-specialist","title":"Associate Billing Specialist","company":{"id":11775,"name":"Roadie","domain":"roadie.com","url":"https://alion.io/company/roadie","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":91000,"period":"year","method":"global_role_seniority_cell","sample_n":3072},"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false}],"status":"live","first_seen_at":"2026-10-14T13:31:03Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-18T03:30:20Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes - from urban hubs to rural communities - Roadie provides seamless, scalable solutions that meet a variety of delivery needs.\nWith a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com.\nThe Associate Billing Specialist will help prepare, review, and process accurate customer invoices while supporting timely payments and organized billing records. You’ll work closely with Finance, Operations, Support, and Sales to answer billing questions, investigate discrepancies, and keep billing processes running smoothly. This role is a great opportunity for someone who enjoys working with numbers, solving problems, and building their skills in billing and finance.\nWhat You’ll Do\nHelp keep billing running smoothly by preparing and reviewing customer invoices for accuracy and completeness\nResearch billing discrepancies and customer questions, resolving routine issues and escalating more complex concerns\nWork with Finance, Operations, Support, and Sales to answer billing questions and support a positive customer experience\nSuggest improvements to day-to-day billing tools, processes, and workflows\nReview contracts, rates, and billing terms with guidance to verify customer charges\nCheck billing data, flag discrepancies, and help correct errors\nRespond to routine customer billing questions and assist with resolving disputes\nMaintain organized, accurate billing records and supporting documentation\nProcess approved adjustments, credits, and refunds following established procedures\nAssist with accounts receivable, payment reminders, and follow-up on overdue balances\nFollow established billing procedures, company policies, and applicable requirements\nWhat You Bring\n1+ years of experience in billing, accounting, finance, customer support, or a related role; relevant coursework or internships are welcome\nStrong attention to detail and the ability to work accurately with numbers and data\nWorking knowledge of Excel or Google Sheets, including basic formulas, sorting, and filtering\nComfort learning new systems and tools; familiarity with billing or ERP systems is a plus\nClear communication skills and a collaborative approach to working with customers and internal teams\nStrong organizational skills and the ability to manage multiple tasks and meet deadlines\nCuriosity, a problem-solving mindset, and a willingness to learn in a fast-paced environment\nWhy Roadie? \nCompetitive compensation packages \n100% covered health insurance premiums for yourself\n401k with company match\nTuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!) \nFlexible work schedule with unlimited PTO \nMonthly 3-day weekends\nMonthly WFH stipend \nThe technology you need to get the job done\nThis role is not eligible for visa sponsorship. Applicants must be authorized to work for any employer in the U.S.","description_format":"text","description_chars":3371,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible schedule","Health insurance","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Courier Services"],"lifecycle":[{"event":"open","at":"2026-10-14T14:43:16Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2 · green card filings: 1","filings_12m":2,"filings_prev_12m":5,"green_card_filings_12m":1,"median_offered_wage_usd":167500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":40,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/roadie-associate-billing-specialist","json_url":"https://alion.io/job/roadie-associate-billing-specialist.json","meta":{"generated_at":"2026-10-18T03:36:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5662,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":11775},"rest":"https://alion.io/mcp/rest/get_company?id=11775"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Froadie-associate-billing-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Froadie-associate-billing-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Froadie-associate-billing-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/roadie-associate-billing-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Froadie-associate-billing-specialist"}]}