{"id":4318663,"url":"https://alion.io/job/roadsafe-traffic-systems-data-technician-2","title":"Data Technician","company":{"id":3865209,"name":"RoadSafe Traffic Systems","domain":"roadsafetraffic.com","url":"https://alion.io/company/roadsafetraffic","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Auburn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":35,"max":39,"currency":"USD","period":"hour","gross":null,"usd_annual":78000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"TCP/IP","optional":false}],"status":"live","first_seen_at":"2026-11-14T17:54:12Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T17:54:12Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Title: Data Technician\nClassification: Non-Exempt\n About the Organization\nRoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers across all 48 contiguous states through its network of more than 60 branch locations. At RoadSafe, we offer competitive compensation, growth opportunities, and a comprehensive benefits package, including medical, dental, vision, and 401(k) plans for eligible employees. We value diversity and are committed to maintaining an inclusive, safety-focused work environment.\n Position Summary\nRoadSafe Traffic Systems is seeking a dependable, technically skilled Data Technician to support the operation, maintenance, and reliability of the All-Electronic Tolling (AET) system along the Massachusetts Turnpike. This hands-on field position is responsible for inspecting, installing, troubleshooting, repairing, and maintaining electronic tolling infrastructure, including network-connected equipment, low-voltage systems, and mechanical components. The Data Technician will perform preventive maintenance, system health checks, and technical repairs to minimize downtime and ensure equipment operates according to established performance standards. The position requires working outdoors in active highway environments and utilizing bucket trucks to access equipment installed on elevated structures and tolling gantries. Work schedules vary seasonally. During spring and fall preventive maintenance (PM) cycles, technicians will primarily work overnight shifts to support scheduled maintenance and highway lane closures. Outside these maintenance periods, day-shift opportunities are available to support ongoing operations, inspections, and technical service needs. Rotating weekend on-call coverage is also required. The ideal candidate is technically inclined, safety-conscious, self-motivated, and comfortable troubleshooting electronic and networking systems in a dynamic field environment.\nEssential Duties and Responsibilities\nTechnical Maintenance & System Operations\nPerform installation, inspection, testing, troubleshooting, preventive maintenance, and repair of AET equipment and supporting infrastructure.\nMonitor and evaluate electronic tolling systems to ensure equipment meets established operational and performance specifications.\nConduct routine system health checks, site inspections, and scheduled maintenance activities.\nPerform biannual preventive maintenance on tolling gantries, electronic equipment, and related components.\nDiagnose and resolve electronic, mechanical, and network-related equipment failures to minimize system downtime.\nTroubleshoot TCP/IP networks, Ethernet connections, low-voltage wiring, communication systems, and electronic components.\nUtilize diagnostic equipment, hand tools, and technical documentation to identify and resolve system issues.\nAssist with equipment installations, configuration, component replacements, and break-fix repairs.\nMaintain accurate records of inspections, service calls, maintenance activities, repairs, and equipment conditions.\nField Operations & Safety\nSafely operate and work from bucket trucks and aerial lifts to access elevated equipment and installations.\nPerform maintenance and technical support activities along the Massachusetts Turnpike, including active roadway and highway environments.\nSupport overnight lane closures, scheduled installations, and preventive maintenance operations.\nFollow all company safety policies, traffic control procedures, equipment operating requirements, and elevated-work safety protocols.\nInspect equipment and work areas to identify potential safety hazards and maintenance concerns.\nWork outdoors in varying weather conditions while maintaining compliance with applicable safety standards.\nCommunication & Operational Support\nCommunicate equipment status, maintenance findings, service needs, and completed work to management, scheduling, and operations teams.\nRespond to equipment failures, service requests, and technical issues in a timely and professional manner.\nParticipate in rotating weekend on-call assignments to support system reliability and operational continuity.\nCoordinate with team members and operational personnel to complete scheduled maintenance and emergency repairs.\nEnsure assigned work complies with customer agreements, service expectations, technical specifications, and contractual requirements.\nProvide technical support during regular day-shift operations outside scheduled PM cycles.\nPerform additional related duties as assigned.\n Required Qualifications\nU.S. citizenship is required to meet applicable government contract obligations.\nValid driver's license and ability to operate company vehicles in accordance with company requirements.\nMinimum of two (2) years of technical experience in one or more of the following areas:Information Technology installation and configuration\nDigital signage systems\nAudio/video equipment and systems\nConsumer electronics\n12-volt electrical systems\nElectronic equipment installation, maintenance, or technical support\n\nBasic understanding of networking concepts, including TCP/IP, Ethernet cabling, and network connectivity.\nFamiliarity with electronic components, low-voltage wiring, electrical connections, and basic troubleshooting methods.\nAbility to use hand tools, diagnostic equipment, and technical instructions to perform maintenance and repairs.\nComfortable working at heights and from bucket trucks or aerial lifts, with appropriate training and authorization.\nAbility to work independently and collaboratively in a fast-paced field environment.\nStrong problem-solving, analytical, and critical-thinking skills.\nEffective written and verbal communication skills.\nStrong organizational skills, attention to detail, and commitment to accurate documentation.\nBasic computer proficiency, including the use of laptops, smartphones, and electronic reporting systems.\nWillingness and ability to work day shifts, overnight shifts, and rotating weekend on-call assignments as operational needs require.\nAbility to work outdoors in varying weather conditions and active highway environments.\nDependable, punctual, and committed to maintaining a safe and professional work environment.\n Preferred Qualifications\nPrevious experience maintaining or troubleshooting network-connected electronic equipment.\nExperience with low-voltage electrical systems, electronic installations, or telecommunications equipment.\nExperience performing preventive maintenance, field service, or technical maintenance operations.\nPrevious experience operating bucket trucks, aerial lifts, or similar elevated-work equipment.\nFamiliarity with electronic tolling systems, intelligent transportation systems (ITS), or roadway technology infrastructure.\nAbility to read and interpret electrical schematics, wiring diagrams, and technical documentation.\nExperience with system installations, configuration, troubleshooting, and component replacement.\nPrevious experience working in highway, roadway, transportation, or outdoor maintenance environments.\nExperience training or mentoring team members in technical or field operations.\nWork Schedule & Availability\nThis position requires flexibility to accommodate seasonal maintenance schedules and ongoing operational support.\nSpring Preventive Maintenance: Primarily overnight shifts during the scheduled spring PM cycle, generally lasting approximately two months.\nFall Preventive Maintenance: Primarily overnight shifts during the scheduled fall PM cycle, generally lasting approximately two months.\nBetween PM Cycles: Day-shift opportunities supporting routine inspections, technical service calls, system monitoring, and daily maintenance operations.\nWeekend On-Call: Rotating weekend on-call assignments shared among the technical team.\nAdditional Scheduling: Occasional schedule adjustments may be required to support emergency repairs, equipment failures, highway closures, or other operational needs.\nCandidates must be comfortable transitioning between day and night schedules and participating in assigned on-call coverage.\nPhysical Requirements & Work Environment\nAbility to safely work at elevated heights using bucket trucks and aerial lift equipment.\nAbility to occasionally lift, carry, push, or pull equipment and materials weighing up to 50 pounds.\nAbility to stand, walk, bend, kneel, climb, reach, and perform repetitive movements throughout assigned shifts.\nAbility to work outdoors in varying weather conditions, including heat, cold, rain, and other environmental conditions.\nAbility to work near active traffic, highway construction zones, and roadside maintenance operations.\nAbility to use hand tools, diagnostic equipment, computers, and electronic testing devices.\nAbility to perform technical maintenance activities during overnight shifts and scheduled roadway closures.\nMust be able to perform the essential functions of the position, with or without reasonable accommodation.\nEOE Statement\nRoadSafe is an Equal Opportunity Employer/including Disabled/Veterans\n\nPay Range: $35 - $39 per hour","description_format":"text","description_chars":9154,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transport 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