{"id":2091454,"url":"https://alion.io/job/robin-radar-services-specialist-planner","title":"Services Specialist & Planner","company":{"id":685867,"name":"Robin Radar","domain":"robinradar.com","url":"https://alion.io/company/robinradar","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":77,"open_postings":12,"ghost_share":0,"stale_share":0.917,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Delft, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":86000,"period":"year","method":"role_country_seniority_unknown","sample_n":204},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-08T14:43:45Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T14:31:30Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Coordinate field operations and keep maintenance running like clockwork - so our radars stay mission-ready worldwide.\nAs our Service Specialist & Planner, you orchestrate the end-to-end planning, scheduling, and execution of global service operations. You align site requirements, engineering resources, and logistics to ensure seamless maintenance windows with minimal downtime. You report to the Team Lead Service Operations, serving as a vital link between customer operators, field engineers, and internal supply chain teams.\nWhat you'll do\nMaintenance planning and scheduling: Plan and schedule preventive maintenance, corrective visits, and system upgrades across global radar sites. Coordinate timelines with airport, wind farm, and facility managers to avoid service disruptions.\n\nSite preparation and readiness: Manage pre-visit workflows including access clearances, safety compliance, and site checklists. Verify tooling and safety gear are ready before team members deploy.\n\nLogistics and parts coordination: Partner with Supply Chain to ensure spare parts, RMA items, and test gear arrive on schedule. Keep inventory stages aligned with planned maintenance windows worldwide.\n\nService records and documentation: Issue service bulletins, maintenance notices, and post-visit verification reports. Track ticket turnaround times, SLA compliance, and window success rates.\n\nProcess and contract support: Refine runbooks, site checklists, and operational workflows based on field feedback. Support commercial reviews by clarifying service scope and contract entitlements.\n\nWhat you bring\nBA, BSc, or HBO degree in Operations Management, Logistics, Technical Business Administration, or Industrial Engineering\n\n3+ years in technical planning, service coordination, dispatching, or operations within high-tech hardware\n\nHands-on experience with service management platforms and ERP or ticketing systems\n\nPractical understanding of SLAs, service scope, and commercial contract structures\n\nFluent English, both spoken and written\n\nDetail-oriented planner with strong multi-tasking skills under changing priorities\n\nProactive problem solver focused on continuous workflow improvements\n\nCollaborative communicator comfortable aligning internal teams, sub-contractors, and site operators\n\nN.B. Don't worry if you don't tick every box. Our mission is a journey, and there's plenty to learn along the way. If most of this fits, we'd love to hear from you.\nA Certificate of Conduct (VOG) and a background check are part of our screening process. We appreciate your understanding.\nWhat we offer\nWorking for a Great Place to Work® certified company;\n\nComprehensive pension plan;\n\nCommuting allowance;\n\n30 days of paid holiday leave (with the possibility to buy 3 additional days);\n\nOpportunities to develop your skills even further through training and certifications;\n\nHigh quality laptop/desktop, monitor, headphones, and any other equipment necessary for your role;\n\nAn international team of 30+ nationalities, full of high performance colleagues you can exchange experiences with and learn from. As well as having a lot of fun in our social events and Friday drinks!\n\nRobin Radar is a technology leader in tracking and classifying small objects. Our radars and software help prevent bird strikes in aviation, reduce the impact of wind farms on wildlife, and protect critical infrastructure from drone threats. Our work shows up at airports, wind farms, military sites and nature reserves around the world.\nWe're one of the top 10 fastest-growing companies in the Netherlands, with a crew of bright minds across 30+ nationalities. Growth doesn't mean we lose the plot - eyes on the skies, feet on the ground. Our values keep us grounded: WE TRUST. WE OWN IT. WE AIM HIGH.\nWant to work on next-level radar tech, solve real problems, and never have to pretend your job has meaning?\nYou'll fit right in - we're saving you a seat.","description_format":"text","description_chars":3924,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Drones & UAVs","Air Defense"],"lifecycle":[{"event":"open","at":"2026-10-08T14:46:03Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.598,"p_room":1,"age_days":3,"expected_fill_days":23,"reasons":["conf:3","stale_co","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/robin-radar-services-specialist-planner","json_url":"https://alion.io/job/robin-radar-services-specialist-planner.json","meta":{"generated_at":"2026-10-12T16:14:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25921,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685867},"rest":"https://alion.io/mcp/rest/get_company?id=685867"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frobin-radar-services-specialist-planner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frobin-radar-services-specialist-planner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frobin-radar-services-specialist-planner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/robin-radar-services-specialist-planner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frobin-radar-services-specialist-planner"}]}