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2L Support Engineer

RoboFinance • Russian: C1 • Financial Software & Embedded Finance • Consumer Loans & Pawnshops • Python • JavaScript • PHP • Kotlin • SQL • 1 day ago
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Salary
≈ $13k – $22k per year (Estimated)
Location
Remote (EAEU)

Confirmed on the employer's own hiring board on Oct 12, 2026. First seen by Alion on Oct 12, 2026.

Overview
Company
Impact
Profile match

RoboFinance

RoboFinance is a fintech developer and Skolkovo resident that builds products and technologies for automated consumer lending and market financing. Its robotised services give more than 24 million customers in about ten countries access to finance, supported by cloud infrastructure, mobile and financial analytics teams. The company is based in Moscow, Russia.
robo.finance • HQ: Moscow, Russia • Financial Software & Embedded Finance • Consumer Loans & Pawnshops • 201-500 employees
Tech stack of RoboFinance

Чем предстоит заниматься:

  • Администрировать информационные системы в зоне ответственности 2й линии;
  • Разбирать инциденты и нетиповые запросы пользователей;
  • Участвовать в аварийно-восстановительных работах;
  • Взаимодействовать с командами разработки (3L) по эскалированным задачам;
  • Описывать и автоматизировать типовые кейсы, передавать готовые скрипты и сценарии решения на нижестоящие линии поддержки (0L/1L);
  • Мониторинг работоспособности подконтрольных проектов.

Что мы ждём от кандидата

  • Уверенное знание SQL: запросы средней сложности;
  • Понимание объектов промышленных СУБД (предпочтительно PostgreSQL);
  • Опыт работы с системами мониторинга (Zabbix, Prometheus);
  • Умение самостоятельно определять метрики;
  • Понимание принципов централизованного логирования (ELK, Loki);
  • Базовые навыки JS/jQuery.

Будет плюсом

  • Опыт работы с Wordpress;
  • Опыт автоматизации на N8N или аналогичных инструментах;
  • Опыт работы с low-code/no-code платформами;
  • Понимание принципов OOP;
  • Скриптинг на python.

Наш технический стек

Laravel, PHP · Go, Kotlin, Python · Nuxt.js (Vue.js) · React Native · RabbitMQ, Kafka · PostgreSQL, MySQL, Redis · GitLab, Docker · Loki, ELK · Zabbix, Prometheus, Grafana · On-premise, AWS, AliCloud

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