{"id":1727913,"url":"https://alion.io/job/roboflow-head-of-delivery","title":"Head of Delivery","company":{"id":14547,"name":"Roboflow","domain":"roboflow.com","url":"https://alion.io/company/roboflow-blog","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"C","score":68,"open_postings":37,"ghost_share":0.541,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":173000,"max_usd":310000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":285},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Computer Vision","optional":false},{"name":"Roboflow","optional":false}],"status":"live","first_seen_at":"2026-10-02T21:20:33Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-11-06T10:54:23Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":34},"description":"Who We Are\nRoboflow is on a mission to give software the sense of sight.\nOur platform makes it easier for developers and organizations to build, deploy, and manage computer vision applications. More than 1 million developers have used Roboflow, and our customers range from startups to some of the largest companies in the world.\nAs computer vision moves from experimentation into production, we're helping companies deploy visual AI into the physical world - across manufacturing, logistics, healthcare, retail, and countless other industries.\nWe're looking for a Head of Delivery to own and scale how we take our most complex customers from vision to production.\nThe Opportunity\nOur customers come to Roboflow with ambitious problems: automating quality inspection, monitoring infrastructure, understanding physical environments, improving operational workflows, and building entirely new products powered by computer vision.\nGetting those applications into production often requires much more than handing a customer software.\nOur Delivery organization, including Implementation Engineering and Forward Deployed Engineering, works alongside customers to turn those ideas into real, production-ready systems.\nWe're looking for a leader who can build this function for the next stage of Roboflow's growth.\nYou'll own the teams, operating model, and customer delivery strategy, while remaining deeply involved in the work yourself. This is not a role for someone who wants to manage delivery from a distance. We expect you to understand our customers' problems, get into the technical details with your team, join critical customer conversations, and help solve the hardest deployments.\nYou'll be both the architect of the organization and an active participant in the work.\nWhat You'll Do\nLead and scale our Delivery organization. Own our Implementation Engineering and Forward Deployed Engineering teams and continue building the organizational structure, roles, processes, and operating cadence required as Roboflow scales.\nGet hands-on with our hardest deployments. Work directly with customers and your team on complex implementations. You'll be comfortable jumping into an architecture discussion, helping scope a deployment, troubleshooting an implementation, or joining an executive customer conversation when needed.\nBuild the playbook. Create repeatable frameworks for scoping, implementation, deployment, escalation, and handoff without forcing every customer into the same model.\nOwn the path from sale to production. Partner closely with Sales and Solutions Architects before contracts are signed to ensure we're setting customers and our own teams up for successful deployments.\nDrive customer outcomes and success. Establish clear definitions of implementation success, time-to-value, deployment health, and customer outcomes, and build the systems needed to measure and improve them.\nMake the organization more scalable. Identify where we should solve a problem through people, process, product, documentation, tooling, or automation. The goal isn't simply to add more Delivery headcount as customers grow.\nDevelop exceptional technical talent. Hire, coach, and develop Implementation Engineers and Forward Deployed Engineers who combine technical depth with strong customer instincts and high ownership.\nCreate tight feedback loops with Product and Engineering. Delivery will see some of our customers' hardest technical problems firsthand. You'll ensure those learnings make their way back into our product and influence where we invest.\nPartner across GTM. Work closely with Sales, Solutions Architects, Support, and Partnerships to create a seamless customer experience from initial discovery through production deployment and expansion.\nWho You Are\nYou've built or led a customer-facing technical delivery, forward deployed engineering, implementation engineering, professional services, or similar organization in a technical software company.\n\nYou're deeply technical and comfortable working alongside engineers on complex customer problems.\n\nYou're a hands-on leader. Managing a team doesn't mean stepping away from the work.\n\nYou've personally worked with customers on complex implementations and understand what it takes to move from a promising proof of concept to a production system.\n\nYou know how to balance customer-specific needs with the need to build a scalable product and organization.\n\nYou're an excellent people leader who can attract, develop, and retain highly technical, high-agency talent.\n\nYou can operate comfortably across technical and business audiences - from engineers working through an architecture problem to executives discussing business outcomes.\n\nYou have strong judgment around prioritization and resource allocation, particularly when multiple important customers need support at the same time.\n\nYou thrive in environments where the playbook is still being written.\n\nWe'd Be Especially Excited If\nYou've built a Delivery or Forward Deployed Engineering function from an earlier stage.\n\nYou've worked in developer tools, infrastructure, AI/ML, data platforms, robotics, computer vision, or another deeply technical product environment.\n\nYou've supported deployments involving both software and the physical world.\n\nYou have experience working with enterprise customers on complex, multi-stakeholder deployments.\n\nYou've built systems that meaningfully improved time-to-value or made a services-heavy motion more repeatable and scalable.\n\nYou’ve owned the entire customer success process.\n\nWhat Success Looks Like\nWithin your first year, you've built a clear operating model across Implementation Engineering and Forward Deployed Engineering, created stronger consistency in how we scope and execute customer deployments, and developed a team capable of supporting increasingly complex customers.\nOur largest customers are getting to production faster and with greater predictability. Sales, Product, Engineering, and Delivery have clear feedback loops and ownership boundaries.\nAnd as the organization has grown, you've remained close enough to the work that when an important customer hits a difficult technical problem, you're someone the team wants in the room.\nWhy Roboflow\nComputer vision is moving from research and experimentation into the real world.\nThe companies that successfully deploy it won't just need great models. They'll need to integrate visual AI into existing systems, hardware, workflows, and physical environments.\nDelivery sits directly at that intersection.\nYou'll have the opportunity to build the organization that helps some of the world's most ambitious companies turn computer vision from an idea into something running in production - while helping Roboflow learn how to make that process dramatically easier for every customer that follows.","description_format":"text","description_chars":6829,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Computer Vision","AI Training Data & Annotation","AI Development Tools"],"lifecycle":[{"event":"open","at":"2026-10-02T22:54:01Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":132500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":46,"band":"ok","label":"Likely open","p_open":1,"p_active":0.617,"p_room":0.75,"age_days":34,"expected_fill_days":37,"reasons":["conf:3","stale_co","velocity","win:late"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/roboflow-head-of-delivery","json_url":"https://alion.io/job/roboflow-head-of-delivery.json","meta":{"generated_at":"2026-11-06T11:39:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21220,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14547},"rest":"https://alion.io/mcp/rest/get_company?id=14547"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Froboflow-head-of-delivery"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Froboflow-head-of-delivery"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Froboflow-head-of-delivery"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/roboflow-head-of-delivery\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Froboflow-head-of-delivery"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1727913}},{"tool":"search_jobs","arguments":{"company":"roboflow.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1727913},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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