{"id":1656972,"url":"https://alion.io/job/roboyo-ai-regional-operator-americas","title":"Regional Operator Americas","company":{"id":685496,"name":"Roboyo AI","domain":"roboyo.ai","url":"https://alion.io/company/roboyo","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":47000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6390},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"RAG","optional":false}],"status":"live","first_seen_at":"2026-10-01T15:47:22Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-20T18:01:27Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Roboyo AI is a category shaper in Applied AI and Agentic Automation. We help leading enterprises move from automation projects and AI experiments into governed, production-grade systems that execute real work across workflows, processes, products and services. \nOur heritage is in scaled enterprise automation; our future is Applied AI and Agentic Automation: autonomous agents, AI engineering squads, process orchestration, data and knowledge foundations, and human-in-the-loop governance embedded deeply into how our clients operate. \nWe are not here to sell AI theatre. We are here to turn AI into working systems, measurable outcomes and repeatable transformation programs. \nJob summary\nThe Regional Operator is a core part of Roboyo’s Americas leadership and delivery operations, working directly with the Regional CEO to keep the day-to-day engine of the business running smoothly. You will support the coordination of staffing across regional delivery teams, help maintain the integrity of our projects, operational and staffing tracking systems, and provide the operational connective tissue linking sales, staffing, and hiring. You will also support the Head of Quality Delivery on regional PMO matters - from status reporting to the standardization of delivery frameworks and artefacts, and the adoption of AI accelerators across the region - and support closely the leadership team on the tracking of the P&L (Revenue & cost).\nWorking closely with the Regional CEO, the Global Staffing Lead, the Head of Quality Delivery, Finance team and partner vendors, you bring precision, reliability, and genuine curiosity about operational excellence to a fast-moving consulting environment.\nGeneral: Responsibilities and tasks for this role\nAmericas PMO & Delivery Governance Support\nSupport the Head of Quality Delivery in preparing regional status updates, governance packs, and leadership reporting for the Americas PMO stream.\nSupport the set-up and rollout of delivery frameworks, methodologies, and governance cadences across regional engagements.\nSupport the standardization of delivery artefacts - templates, trackers, status reports, and playbooks - to drive consistency and quality across projects.\nSupport the adoption of AI accelerators and reusable delivery assets across the region, working with delivery teams to embed them into live engagements.\nHelp maintain the region’s PMO toolkit and knowledge base, ensuring teams have access to the latest templates, guidance, and lessons learned.\nCoordinate PMO-related communications and follow-ups between the Head of Quality Delivery, the Regional CEO, and delivery teams.\nTrack methodology compliance across regional engagements, maintaining visibility of template usage, gate adherence, and governance cadences, and surface the data to support enforcement discussions with delivery leads.\nMaintain a portfolio-level health view across active regional engagements, including RAG status, schedule variance, and budget burn, to give the Head of Quality Delivery timely visibility ahead of escalations.\nSupport the onboarding of new delivery hires to regional methodology, templates, and tooling, helping drive consistency and accelerate time-to-effectiveness.\nStaffing & Resource Coordination\nSupport the coordination of staffing requests with regional delivery teams and the Global Staffing Lead, tracking open needs, proposed matches, and confirmed assignments.\nMaintain visibility of resource availability, upcoming roll-offs, and bench status across the Americas region.\nHelp prepare staffing proposals and resourcing summaries for internal reviews and client-facing discussions.\nFlag staffing gaps, conflicts, or over-allocations early, and escalate to the appropriate delivery or staffing lead.\nProject & Staffing Tool Management (Kantata)\nSupport the day-to-day administration of Kantata as the region’s operating system for project tracking, revenue tracking and staffing.\nMaintain accurate project, resource, and allocation data, ensuring records reflect current assignments and forecasted needs.\nSupport the running of reports and dashboards, and help troubleshoot data quality issues with the wider Kantata user base.\nProvide first-line guidance to regional team members on Kantata use, escalating tool issues where needed.\nSales-to-Staffing-to-Hiring Lifecycle\nSupport the link between sales, staffing, and hiring by tracking pipeline opportunities and translating them into staffing and resourcing needs.\nHelp coordinate handoffs between the sales team, staffing, and delivery leads as opportunities progress to signed engagements.\nMaintain visibility of the lifecycle end-to-end, so staffing gaps are identified before a project kicks off, not after.\nFinancial & P&L Tracking Support\nSupport tracking of project and regional P&L, including utilization, revenue, and cost data.\nHelp maintain financial trackers and reporting templates, flagging variances against forecast for review by delivery and finance leadership.\nSupport the preparation of regular financial summaries for internal governance and leadership reviews.\nPartnership Management\nSupport administrative tasks related to Roboyo’s partnership ecosystem (e.g. Beeline platform), including maintaining records, processing requests, and tracking status.\nHelp ensure compliance with partner processes and timelines, escalating issues as needed.\nAct as a regional point of contact for day-to-day partner administration questions.\nHiring Needs & Capacity Coordination\nSupport the coordination of hiring needs based on current and forecasted regional capacity, working with delivery leads and HR/recruitment.\nHelp maintain a clear view of open requisitions, hiring status, and expected start dates against staffing plans.\nContribute capacity and demand data to support hiring prioritization discussions.\nReporting, Data Quality & Continuous Improvement\nMaintain accurate, up-to-date records across staffing, project, and financial systems, supporting a single source of truth for the region.\nSupport the production of regular operational reporting for regional and global leadership.\nIdentify opportunities to improve staffing, tracking, and reporting processes, and contribute to documentation and playbooks for the operator function.\nOwn the production and maintenance of delivery & operational KPI dashboards, supporting the operational cadence through which metrics are reviewed and acted on by regional leadership.\nQualifications & Experience\n3-5 years of experience in consulting, an operations, PMO, or business support role, ideally within a consulting, professional services, or technology environment.\nExposure to PMO frameworks, delivery governance, or the standardization of delivery artefacts in a consulting or technology environment.\nWorking knowledge of project/resource management or staffing tools (e.g., Kantata, Mavenlink, Salesforce, or similar); direct Kantata experience is a strong plus.\nComfortable working with financial and operational data, including basic P&L, utilization, and tracking concepts.\nStrong Excel and PowerPoint skills; comfortable building and maintaining trackers, reports, dashboards, and status packs.\nHighly organized and detail-oriented, with the ability to manage multiple concurrent requests and deadlines.\nClear written and verbal communication skills in English; able to coordinate effectively across regional and global stakeholders.\nComfortable operating with discretion and professionalism in a role with direct exposure to regional leadership, including the Regional CEO and Head of Quality Delivery.\nBachelor’s degree in Business Administration and / or Masters / MBA\nInterest in, or exposure to, AI-enabled delivery accelerators and the adoption of automation tooling within a delivery organization.\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\nPrivacy Notice: By applying, you consent to the processing of your personal data for recruitment purposes in line with our Privacy Policy: https://roboyo.global/data-privacy/","description_format":"text","description_chars":8201,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","AI Agents","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-10-02T01:59:05Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.82,"p_room":0.9,"age_days":18,"expected_fill_days":28,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/roboyo-ai-regional-operator-americas","json_url":"https://alion.io/job/roboyo-ai-regional-operator-americas.json","meta":{"generated_at":"2026-10-20T19:16:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22210,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685496},"rest":"https://alion.io/mcp/rest/get_company?id=685496"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Froboyo-ai-regional-operator-americas"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Froboyo-ai-regional-operator-americas"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Froboyo-ai-regional-operator-americas"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/roboyo-ai-regional-operator-americas\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Froboyo-ai-regional-operator-americas"}]}