{"id":3237735,"url":"https://alion.io/job/robusta-technology-group-senior-client-growth-manager-robusta","title":"Senior Client Growth Manager - Robusta","company":{"id":57500,"name":"Robusta Technology Group","domain":"robustagroup.com","url":"https://alion.io/company/robustagroup","size_band":"51-200","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":7,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":87,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":29000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":8012},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-25T13:19:11Z","employer_posted_date":"2026-10-25","last_verified_at":"2026-10-29T22:23:39Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Robusta assists organizations in transitioning to a digital-first approach, crafting unforgettable experiences for their customers. We provide strategy, design, product, and technology services to prominent businesses and brands, utilizing our go-to-market expertise to facilitate seamless customer experiences and enhance conversion rates.\nAbout the Role\nThe Senior Client Growth Manager is a strategic commercial leadership role responsible for driving end-to-end revenue growth through new business acquisition, account expansion, and client retention.\nThe role owns an individual revenue target while also leading, mentoring, and coaching a team of Client Growth professionals to achieve their commercial objectives. The Senior Client Growth Manager is responsible for building strong senior-level client relationships, identifying growth opportunities, managing the sales cycle, and ensuring revenue and profitability targets are met.\nThis role requires a strong balance of hands-on commercial ownership and people leadership, with a focus on driving both personal and team performance.\nKey Responsibilities\n1. Revenue Ownership (Primary Accountability)\nOwn and deliver an individual revenue target across assigned accounts and industry vertical.\nManage a balanced revenue mix:\nNew business (new logos)\nUpselling & cross-selling\nRenewals and expansions\nEnsure gross margin adherence through disciplined pricing strategies.\nMaintain accurate forecasting and pipeline visibility.\nBuild and execute annual industry growth plans.\nMaintain a healthy pipeline coverage ratio.\nIdentify opportunities to maximize revenue, profitability, and account value.\n2. New Business Development\nIdentify, qualify, and pursue new business opportunities within the assigned market.\nLead the full sales cycle, including:\nProspecting and qualification\nProposal development\nCommercial negotiations\nClosing and contract finalization\nDevelop and maintain a strong pipeline of qualified opportunities.\nDrive strategic industry penetration and new-logo acquisition.\nBuild relationships with senior decision-makers and key stakeholders within target organizations.\n3. Account Growth & Expansion\nOwn a defined portfolio of accounts as the Account Growth Owner.\nIdentify and drive upsell and cross-sell opportunities.\nLead renewals, contract extensions, and commercial expansions.\nDevelop strategic account plans to maximize client lifetime value.\nOptimize revenue mix and account profitability.\nIdentify opportunities to expand the company's services and solutions across existing accounts.\n4. Client Relationship Ownership\nAct as the executive-level single point of contact (SPOC) for clients.\nBuild and maintain long-term, trusted relationships with key stakeholders.\nUnderstand client strategic priorities and business objectives.\nOwn client satisfaction, retention, and growth.\nManage stakeholder mapping and account dynamics.\nLead escalations and conflict resolution.\nRepresent the voice of the client internally, without owning delivery execution.\n5. Team Leadership & Coaching\nLead, mentor, and coach a team of Client Growth and Account Management professionals.\nSet clear team objectives, KPIs, and performance expectations aligned with overall revenue goals.\nSupport team members in developing and executing new business and account growth strategies.\nProvide regular coaching, feedback, and performance guidance to improve commercial effectiveness.\nReview team pipelines, forecasts, account plans, and revenue performance to identify gaps and opportunities.\nSupport team members in navigating complex negotiations, client escalations, and strategic opportunities.\nFoster a high-performance, collaborative, and revenue-focused culture.\nSupport the hiring, onboarding, development, and performance evaluation of Client Growth team members.\nLead by example by maintaining individual ownership of a revenue target while driving overall team performance.\n6. Industry Leadership & Positioning\nDevelop deep expertise within the assigned industry vertical.\nIdentify market trends, risks, and emerging opportunities.\nPosition the company's value proposition effectively.\nAct as the commercial authority for the assigned industry.\nIdentify strategic opportunities for market expansion and revenue growth.\n7. Governance & Reporting\nProvide structured reporting on:\nIndividual and team revenue performance\nMargin performance\nPipeline and forecasting\nAccount risks\nGrowth opportunities\nTeam KPIs and performance\nEnsure early identification of commercial or relationship risks.\nParticipate in executive reviews and governance forums.\nAlign on key milestones, including renewals, checkpoints, and business reviews.\n8. Contractual & Commercial Accountability\nOwn contract execution and commercial sign-offs.\nEnsure contracts align with revenue and margin objectives.\nSecure approvals for billing milestones.\nAct as an escalation point for collections in coordination with Finance.\nLead commercial negotiations and ensure favorable business outcomes.\n9. Internal Strategic Alignment\nAlign with Product, PMO, and Delivery teams on strategic priorities.\nCommunicate client needs and commercial objectives internally.\nEscalate risks and dependencies.\nMaintain non-operational involvement, with no direct delivery execution ownership.\nEnsure alignment between client expectations, commercial objectives, and delivery capabilities.\nRequirements\nBachelor’s degree in Business, Marketing, Finance, or a related field (MBA is a plus).\n10-15 years of experience in B2B sales, account management, client growth, or a similar commercial role.\nProven track record of achieving individual revenue targets across new business acquisition and existing account expansion.\nProven experience leading, mentoring, and coaching a team of sales, account management, or client growth professionals.\nExperience managing team performance and revenue targets while maintaining personal ownership of an individual commercial target.\nStrong experience managing the full sales cycle: prospecting → qualification → proposal → negotiation → closing → renewal.\nDemonstrated ability to grow existing accounts through upselling and cross-selling.\nSolid commercial acumen with experience in pricing, margin management, forecasting, and contract negotiation.\nAbility to build and manage senior stakeholder relationships and navigate complex organizations.\nExperience working within a specific industry vertical relevant to the assigned portfolio.\nStrong analytical skills with the ability to manage pipeline, forecasting, revenue performance, and team KPIs.\nProven ability to develop and execute account and industry growth strategies.\nExcellent communication, negotiation, leadership, coaching, and executive presence.\nStrong ability to balance individual commercial ownership with team leadership and performance 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