{"id":2100375,"url":"https://alion.io/job/roche-billing-to-cash-agent","title":"Billing to Cash Agent","company":{"id":13531,"name":"Roche","domain":"roche.com","url":"https://alion.io/company/roche","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":187,"ghost_share":0.027,"stale_share":0.679,"repost_share":0.043,"time_to_fill_p50_days":19,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sant Cugat del Vallès, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":91000,"period":"year","method":"role_country_seniority_unknown","sample_n":36},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-10-08T18:08:13Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-21T16:36:40Z","board_verified":false,"closed_at":"2026-10-21T16:36:40Z","days_open":12,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":12},"description":"At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.\nThe Position\nSant Cugat del Vallès Site\nSupply Chain / Order to Cash (O2C) Area\nA healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.\nDoing now what patients need next.\nAs part of the Supply Chain team within the Order to Cash (O2C) area, you will play a pivotal role in the Billing to Cash process. Reporting to the O2C leadership, you will be responsible for ensuring the full billing, collection, and accounts receivable management for your assigned portfolio of customers. In close collaboration with internal teams (Sales, Finance Excellence, Customer Care) and external clients, you will maintain fluid contact to simplify processes, reduce DSO (Days Sales Outstanding), and optimize the overall Invoice-to-Cash journey.\nKey Challenges & Responsibilities\n Billing & Receivables Management: Manage the end-to-end billing and collection process for assigned accounts, monitoring the evolution of accounts receivable balances and ensuring the accurate submission of invoices through appropriate channels (e.g., electronic platforms, EDI).\nIncident & Invoice Corrections: Analyze, document, and execute necessary invoice corrections due to incidents or returns, following established procedures to eliminate root causes and secure timely cash collection.\nSpecial Billings & Account Administration: Handle special billings, open accounts, post-billings, and credit notes. Source and verify required documentation to maintain an accurate customer master file.\n Customer Contact & Relationship: Maintain direct, fluid, and personalized contact with customers ( reserving a portion of time for direct interactions/visits when necessary) to address payment delays, reconcile accounts, and simplify administrative procedures.\nProcess Simplification & Cross-Functional Alignment: Maintain a global vision of the entire Invoice-to-Cash process. Work side-by-side with commercial and supply chain teams to optimize credit/collection flows and radically simplify current workflows.\n Project & Innovation Ownership: Participate actively in national and global transversal projects, exploring new technologies (automation, EDI platforms, workflow improvements) to streamline receivables management and elevate customer experience.\nWho You Are\nEducation & Background: Bachelor's Degree in Business Administration, Finance, Economics, or similar area. Solid experience in billing, credit management, accounts receivable, or finance environments.\nCustomer & Financial Orientation: Strong analytical capability, high detail orientation, and a proactive approach focused on reducing DSO and resolving administrative bottlenecks.\nTechnical Skills: High proficiency in SAP, MS Office (Excel), and familiarity with electronic billing platforms (EDI) or CRM tools (e.g., Salesforce).\nCommunication & Negotiation: Excellent communication skills, assertiveness, and phone etiquette to navigate direct customer conversations and cross-departmental alignment smoothly.\n Adaptability & Mobility: Autonomous, adaptable to change, and willing to travel within Spain (~20%) for personalized customer touchpoints or team initiatives.\n Digital & Simplified Mindset: Openness to adopt digital tools, streamline processes (We@RocheDiagnostics culture), and actively contribute to cross-functional O2C improvements.\n Languages: High level of Spanish (written and spoken for daily operations) and professional command of English for regional/global projects and collaboration.\nWhat We Offer\nAt Roche, we offer competitive compensation, social benefits, and the opportunity to contribute to a collective leadership culture where every individual contributor is empowered to be a leader. You will have a clear framework for development, where your contributions are recognized and rewarded based on the impact you create for our patients and customers.\nRoche is an equal opportunity employer.\nWho we are\nA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.\nLet’s build a healthier future, together.\nRoche is an Equal Opportunity Employer.","description_format":"text","description_chars":5168,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Biotechnology","Health Care","Biologics & Biosimilars"],"lifecycle":[{"event":"open","at":"2026-10-08T18:08:13Z"},{"event":"close","at":"2026-10-21T16:36:40Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/roche-billing-to-cash-agent","json_url":"https://alion.io/job/roche-billing-to-cash-agent.json","meta":{"generated_at":"2026-10-28T10:14:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13422,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13531},"rest":"https://alion.io/mcp/rest/get_company?id=13531"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Froche-billing-to-cash-agent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Froche-billing-to-cash-agent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Froche-billing-to-cash-agent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/roche-billing-to-cash-agent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Froche-billing-to-cash-agent"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2100375}},{"tool":"search_jobs","arguments":{"company":"roche.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2100375},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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