{"id":2836764,"url":"https://alion.io/job/roche-business-systems-analyst-2","title":"Business & Systems Analyst","company":{"id":13531,"name":"Roche","domain":"roche.com","url":"https://alion.io/company/roche","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":178,"ghost_share":0,"stale_share":0.702,"repost_share":0.039,"time_to_fill_p50_days":19,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petaling Jaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":26000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1713},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-10-19T07:11:22Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-23T01:23:55Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.\nThe Position\nResponsibilities\nService Delivery\nPerform complete, stringent and timely financial tasks, including but not limited to:\nSystem Analysis & Operations: Execute requests and coordinate activities across SAP FI, MM, CO, and SD modules, including system monitoring and maintaining SAP background configurations, ensuring adherence to SLAs and Global KPIs.\nIncident Management: Handle incoming functional, analytical, and financial planning-related incidents from Roche Affiliates and regional/global IT departments, providing solutions or workarounds.\nExecute request related to SAP FI, MM, CO, SD module in Ticketing tool and coordination and execution of SAP release activities, focusing on FI (Fixed Asset, GL closing, Financial Accounting, Bank/Payment/Treasury, Table Maintenance, Authorization, system failure) and CO (Management Accounting - cost center, profit center, COPA, service billing, Table Maintenance)\nData & Reporting: Utilize Business Warehouse (BW4) reports, analytical Fiori applications, and SAC dashboards, and create requested reports for internal controllers/FMs and external requestors.\nIssue Escalation: Evaluate and manage user requests and incidents using ITIL methodology for prioritization, and escalate issues and enhancement requests to the appropriate Support Team, tracking them to conclusion.\nSystem Knowledge & Advisory: Provide advisory on Financial Accounting Processes and System Configurations, and support users in SAP Finance process changes or system upgrades.\nDocumentation & Knowledge Base: Maintain and update Standard Operating Procedures (SOPs), Knowledge Base articles, and User Guidance based on system documentation and incident feedback.\nProject Leadership: Lead or facilitate Finance-related projects, system enhancements, updates, and configurations, including deployment support, functional analysis, and testing.\nStakeholder Management: Act as an IT escalation board, establish strong relationships with key internal and external stakeholders, and work to understand and support business change needs and E2E processes.\n Employees are responsible for performing their duties in line with the SHE (Safety, Security, Health and Environmental Protection) Guidelines and the applicable law. It is required to complete the mandatory training courses and follow procedures and instructions accordingly.\nWho you are\nYou are a strong communicator & team player with multicultural acceptance and service orientation.\nStrong technical knowledge, including experience with SAP Finance and Controlling modules, BW4, and ideally SAC or other analytical tools (e.g., Tableau, QlikView).\nMinimum of 3 years of related experience in finance and accounting, with comprehensive insight into Financial Accounting Organization and Demand to Pay processes.\nEssential soft skills include strong written and spoken English communication, customer centricity, stakeholder management, analytical thinking, and the ability to work independently.\nA Bachelor's degree in Accounting or Finance is preferred.\nWho we are\nA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.\nLet’s build a healthier future, together.\nRoche is an Equal Opportunity Employer.","description_format":"text","description_chars":4131,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Diagnostic Tests & IVD","Biologics & Biosimilars","Oncology Therapeutics"],"lifecycle":[{"event":"open","at":"2026-10-19T07:11:22Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.624,"p_room":1,"age_days":2,"expected_fill_days":19,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/roche-business-systems-analyst-2","json_url":"https://alion.io/job/roche-business-systems-analyst-2.json","meta":{"generated_at":"2026-10-23T04:22:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7142,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13531},"rest":"https://alion.io/mcp/rest/get_company?id=13531"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Froche-business-systems-analyst-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Froche-business-systems-analyst-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Froche-business-systems-analyst-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/roche-business-systems-analyst-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Froche-business-systems-analyst-2"}]}