{"id":774961,"url":"https://alion.io/job/roche-content-review-operations-coordinator","title":"Content Review Operations Coordinator","company":{"id":13531,"name":"Roche","domain":"roche.com","url":"https://alion.io/company/roche","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":242,"ghost_share":0.045,"stale_share":0.566,"repost_share":0.12,"time_to_fill_p50_days":20,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San José, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":54000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2376},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-11T22:39:32Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-11-08T02:52:51Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":56},"description":"At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.\nThe Position\nRelocation benefits are not available for this job posting.\nJob Summary: The Content Review Operations Coordinator is responsible for managing and executing the end-to-end medical, legal, and regulatory review processes for promotional or medical content within Genentech. This role ensures that content moves efficiently, compliantly, and transparently through the review cycle, supporting timely approvals and audit readiness. The role is critical to ensuring compliance with internal policies and external regulatory requirements while enabling speed to market for high-quality, approved content.\nThe Opportunity:\nDevelop and execute Content Review Operations plans aligned with compliance and product standards, including planning inputs and resource allocation to optimize review processes.\n\nLead and manage content review processes, including Medical, Legal, and Regulatory (MLR), ensuring adherence to SOPs, quality standards, regulatory requirements, and Genentech policies.\n\nManage material flow through review, including submission validation, agenda preparation, review meeting facilitation, follow-ups, timely decision-making, and issue resolution.\n\nValidate and steward content metadata and business rules to support modular content product standards and align with campaign or above-campaign business needs; provide resources and ongoing support on evolving content systems, processes, and standards.\n\nIdentify and mitigate process gaps, risks, and compliance issues; escalate as needed, partner with content owners to ensure standards are followed, maintain audit trails and compliance documentation, and support experimentation to improve efficiency and operational outcomes.\n\nWho you are:\nBachelor’s degree or equivalent experience, with 5 years in roles partnering with a variety of stakeholders and 3 years in professional roles focused on content/digital asset management, content or marketing operations, content review/approval, compliance, and/or governance.\n\nExperience using Veeva Vault PromoMats (VVPM) or similar tools as the primary system for content/digital asset management and review/approval, plus experience with Microsoft Office tools such as Excel, Teams, Word, SharePoint, and others.\n\nExperience in healthcare, pharmaceutical, biotech, or other highly regulated industries, with a strong understanding of marketing and medical content lifecycles, digital content strategies, and regulatory compliance in marketing.\n\nProven ability to develop operational processes and leverage technology to improve efficiency and compliance, supported by excellent program management and advanced communication skills for collaboration with enterprise stakeholders across functions.\n\nAdditional desired experience includes knowledge of creative development and print/distribution systems, in-depth understanding of brand ecosystems and agency operations, and an adaptive, agile mindset with commitment to continuous process improvement.\n\nPlease note: Resumes must be submitted in English, as our interview panel may include participants from outside your local country.\n#LI-DC1Who we are\nA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.\nLet’s build a healthier future, together.\nRoche is an Equal Opportunity Employer.","description_format":"text","description_chars":4199,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Artificial Intelligence","Biotechnology","Health Care","Biologics & Biosimilars"],"lifecycle":[{"event":"open","at":"2026-09-11T22:39:32Z"},{"event":"close","at":"2026-10-03T11:53:57Z"},{"event":"reopen","at":"2026-10-08T21:48:20Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.446,"p_room":0.28,"age_days":56,"expected_fill_days":20,"reasons":["conf:4","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/roche-content-review-operations-coordinator","json_url":"https://alion.io/job/roche-content-review-operations-coordinator.json","meta":{"generated_at":"2026-11-08T04:49:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10443,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13531},"rest":"https://alion.io/mcp/rest/get_company?id=13531"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Froche-content-review-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Froche-content-review-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Froche-content-review-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/roche-content-review-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Froche-content-review-operations-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":774961}},{"tool":"search_jobs","arguments":{"company":"roche.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":774961},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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