{"id":4101632,"url":"https://alion.io/job/roche-it-workflow-solutions-specialist","title":"IT Workflow Solutions Specialist","company":{"id":13531,"name":"Roche","domain":"roche.com","url":"https://alion.io/company/roche","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":239,"ghost_share":0.059,"stale_share":0.556,"repost_share":0.151,"time_to_fill_p50_days":20,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache HTTP Server","optional":false},{"name":"HL7","optional":false}],"status":"live","first_seen_at":"2026-11-11T21:51:05Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T04:22:26Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.\nThe Position\n¿Te apasiona transformar el cuidado de la salud impulsando la innovación tecnológica y creando un impacto real en la vida de los pacientes?\nEn Roche, creemos que tus ideas pueden impulsar el cambio y acelerar un futuro más saludable a través de la convergencia entre la ciencia y la tecnología. Como IT Workflow Solutions Specialist en la Ciudad de México, te integrarás a una cultura basada en la confianza, el respeto y la colaboración, convirtiéndote en el socio estratégico para optimizar los flujos operativos de nuestros clientes. En este rol, tu acompañamiento consultivo y técnico asegurará la exitosa adopción de nuestras soluciones digitales, impactando de forma directa en diagnósticos oportunos y precisos.\nLa Oportunidad\nLideras la adopción e implementación integral de soluciones de software para laboratorios clínicos (como Navify), transformando la dinámica operativa del cliente.\nDedicas el 40% de tu tiempo a la consultoría, negociación y colaboración estratégica con jefes de laboratorio y usuarios operativos para alinear necesidades clínicas y técnicas.\nEnfocas el 60% de tu tiempo en el análisis técnico, configuración de sistemas y resolución de requerimientos digitales en campo.\nEntregas valor tangible al negocio y a los pacientes asegurando el cierre formal y exitoso de los proyectos de implementación.\nColaboras de forma transversal con equipos multidisciplinarios para simplificar procesos y desplegar soluciones tecnológicas de alto impacto.\nResponsabilidades\nDiagnosticar y rediseñar los flujos de trabajo preanalíticos y de automatización en laboratorios clínicos y entornos hospitalarios.\nEjecutar la configuración de conectividad en redes, bases de datos (consultas simples) y aplicaciones web como Apache para la puesta en marcha del software.\nResolver incidencias técnicas en sitio con agilidad, resiliencia y enfoque analítico durante las etapas de despliegue.\nAcompañar y capacitar a los usuarios operativos y tomadores de decisión del laboratorio durante la transición tecnológica.\nDocumentar formalmente cada fase del proyecto hasta emitir el acta final de entrega y cierre de implementación.\nQuién eres\nCuentas con una licenciatura concluida en Informática, Sistemas Computacionales, Tecnologías de la Información, o eres Químico Farmacéutico Biólogo (QFB) con sólida especialización tecnológica.\nAportas al menos 3 años de experiencia comprobable en optimización de flujos de trabajo en laboratorios clínicos, automatización y preanalítica.\nDemuestras conocimientos técnicos prácticos en configuración básica de redes, consultas a bases de datos y aplicaciones web (ej. Apache).\nDestacas por tu capacidad para construir relaciones colaborativas (Stakeholder Partnership), resolver problemas con resiliencia y navegar eficazmente en entornos ambiguos.\nCuentas con nivel de inglés básico para lectura y comprensión de documentación técnica, redacción y comunicación puntual de incidencias con equipos globales.\nDeseable\nExperiencia previa en el uso, configuración o administración de plataformas middleware de Roche como cobas infinity o Navify.\nConocimiento de estándares de conectividad e interoperabilidad en salud (HL7, ASTM o interfaces LIS/HIS).\nBeneficios de reubicación No disponibles para esta posición.\nWho we are\nA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.\nLet’s build a healthier future, together.\nRoche is an Equal Opportunity Employer.","description_format":"text","description_chars":4354,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Diagnostic Tests & IVD","Biologics & Biosimilars","Oncology Therapeutics"],"lifecycle":[{"event":"open","at":"2026-11-11T21:51:05Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:6","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/roche-it-workflow-solutions-specialist","json_url":"https://alion.io/job/roche-it-workflow-solutions-specialist.json","meta":{"generated_at":"2026-11-12T12:32:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25903,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13531},"rest":"https://alion.io/mcp/rest/get_company?id=13531"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Froche-it-workflow-solutions-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Froche-it-workflow-solutions-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Froche-it-workflow-solutions-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/roche-it-workflow-solutions-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Froche-it-workflow-solutions-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4101632}},{"tool":"search_jobs","arguments":{"company":"roche.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4101632},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}