{"id":4074736,"url":"https://alion.io/job/roche-trainee-information-systems","title":"Trainee - Information Systems","company":{"id":13531,"name":"Roche","domain":"roche.com","url":"https://alion.io/company/roche","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":227,"ghost_share":0.048,"stale_share":0.573,"repost_share":0.132,"time_to_fill_p50_days":20,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santiago, Chile"],"countries":["CL"],"hiring_countries":["CL"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T14:59:59Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T14:59:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.\nThe Position\nLa Oportunidad\nAprender y prestar apoyo en la ejecución de actividades de instalación, mantenimiento y soporte técnico de sistemas e infraestructura IT, tanto de forma remota como presencial. El objetivo es desarrollar las competencias técnicas y operativas necesarias para garantizar un servicio de calidad a clientes internos y externos, bajo la supervisión y guía del equipo de IT.\nSoporte y Operación: Colaborar en la atención, diagnóstico y resolución de incidencias informáticas de primer nivel.\nInstalación y Configuración: Participar en los procesos de instalación, actualización y mantenimiento de hardware, software y sistemas de infraestructura IT.\nProyectos de IT: Apoyar al equipo en la ejecución de actividades asignadas dentro de proyectos tecnológicos o de transformación digital.\n Cumplimiento de Estándares: Completar las capacitaciones obligatorias en el Sistema de Gestión Integrado (calidad, seguridad, salud en el trabajo y medio ambiente) y aplicar los lineamientos corporativos en el desempeño diario.\nAtención al Cliente: Proporcionar una comunicación clara y asertiva a los usuarios finales durante el proceso de soporte técnico.\nQuién eres:\nCuentas con un título universitario o licenciatura en Ingeniería Informática, Biotecnología o disciplinas afines.\nTienes maximo 2 años de experiencia previa en soporte técnico de TI, infraestructura o soluciones digitales en salud.\nPosees conocimientos formativos que vinculan la tecnología de la información con el ámbito de la salud o ciencias de la vida.\nDemuestras agilidad de aprendizaje, proactividad y alta capacidad para adaptarte a entornos dinámicos.\nTe destacas por tu capacidad para trabajar en equipo y por la comunicación abierta\nDeseable:\nExperiencia o familiaridad previa colaborando en equipos interdisciplinarios bajo marcos de trabajo ágiles.\n*Los beneficios de reubicación no están disponibles para esta oferta.\nWho we are\nA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.\nLet’s build a healthier future, together.\nRoche is an Equal Opportunity Employer.","description_format":"text","description_chars":3000,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Chile","iso":"CL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Diagnostic Tests & IVD","Biologics & Biosimilars","Oncology Therapeutics"],"lifecycle":[{"event":"open","at":"2026-11-11T14:59:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:2","win:early","comp:junior,brand"],"computed_at":"2026-11-11T17:52:31Z"},"pay":null,"html_url":"https://alion.io/job/roche-trainee-information-systems","json_url":"https://alion.io/job/roche-trainee-information-systems.json","meta":{"generated_at":"2026-11-11T17:52:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34212,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13531},"rest":"https://alion.io/mcp/rest/get_company?id=13531"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Froche-trainee-information-systems"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Froche-trainee-information-systems"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Froche-trainee-information-systems"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/roche-trainee-information-systems\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Froche-trainee-information-systems"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4074736}},{"tool":"search_jobs","arguments":{"company":"roche.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4074736},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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