{"id":1644694,"url":"https://alion.io/job/rochestermidland-account-manager","title":"Account Manager","company":{"id":3240321,"name":"Rochester Midland Corp \"","domain":"rochestermidland.com","url":"https://alion.io/company/rochestermidland-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":77000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":179},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-24T18:55:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-23T17:20:43Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"JOB SUMMARY:\nThe Account Manager is responsible for managing client relationships and driving sales growth. In some territories, this position may oversee a team of service personnel and therefore requires the ability to balance strategic sales objectives with operational team leadership to ensure exceptional customer satisfaction and service delivery.\nESSENTIAL JOB FUNCTIONS:\nAccount Management\nBuild and maintain strong relationships with existing and prospective customers\nDevelop and execute sales strategies to achieve revenue and profitability targets\nIdentify new business opportunities and expand market share within assigned territory\nConduct sales and technical presentations with demonstrations to showcase RMC solutions\nNegotiate contracts and manage customer expectations to ensure long-term partnerships\nCreate customer solutions proposals including service, technology, and chemicals, along with professional presentations\nStructure and communicate plans, progress, and results on a regular basis to the different RMC stakeholders\nProvide market intelligence to marketing management\nCreate and maintain sales activity pipeline according to existing company procedures, using CRM software\nProvide customer accounts with regular revenue re-forecasts vs original plans\nLead overall customer experience and coordinate as needed with local sales and service teams\nDeliver business reviews including KPIs to customers, either in person or remotely\nChampion safety awareness & compliance with RMC team, prospects and existing corporate accounts\nService Management\nLead and manage service technicians to deliver exceptional on-site customer support\nCoordinate service schedules as needed, ensuring timely delivery of on-site services and solutions\nTrain, mentor, and develop service team members to enhance technical and customer service skills\nMonitor service team KPIs and provide feedback to ensure alignment with company standards\nProvide guidance on troubleshooting equipment and chemical application issues\nConduct on-site evaluations to ensure the effectiveness of implemented solutions\nOversee inventory management and ensure service team members have the necessary tools and resources\nStay informed about industry trends, competitors, and emerging technologies\nPerform similar/related duties as needed\nEDUCATION/ SPECIAL LICENSES OR CERTIFICATION:\nBachelor’s degree in chemical engineering, Business Administration, or related field (preferred)\nValid driver’s license\nEXPERIENCE:\n5+ years in Account/Service Management of Water Treatment required\n\nSKILLS:\nAble to build professional customer presentations using MS Office tools\nSolution selling and negotiation\nAbility to understand P&L, with strong attention to detail\nCRM software\n\nCOMPETENCIES:\nStrategic agility\nLeadership\nBusiness acumen\nChange management\nEffective listening\nAbility to develop trust & relationships\nPriority management\nEffective communication and interpersonal skills\nProblem Solving\nPHYSICAL REQUIREMENTS/ WORKING CONDITIONS:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a hands-on field sales and service position that requires the majority of time spent in the field servicing customers and making sales calls to prospects. Additional requirements below.\nAbility to transport RMC chemical products and equipment (pushing, pulling, and lifting - approximately 50 lbs.).\nTravel is required and may include extended drive times and overnight stays based on assigned territory\nSit or stand for extended periods of time\nWalking extended distances in a factory environment, sometimes on wet surfaces\nAbility to climb ladders\nEfficient use of hand tools for installing and servicing equipment\nVisual acuity necessary to utilize a computer monitor and ability to operate general office equipment throughout the course of a normal workday","description_format":"text","description_chars":4058,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Food & Beverages","Food Safety"],"lifecycle":[{"event":"open","at":"2026-10-01T23:12:05Z"}],"visa":[],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":1,"p_active":0.867,"p_room":0.75,"age_days":28,"expected_fill_days":36,"reasons":["conf:0","wave","win:late"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/rochestermidland-account-manager","json_url":"https://alion.io/job/rochestermidland-account-manager.json","meta":{"generated_at":"2026-10-23T17:25:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26474,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3240321},"rest":"https://alion.io/mcp/rest/get_company?id=3240321"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frochestermidland-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frochestermidland-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frochestermidland-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rochestermidland-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frochestermidland-account-manager"}]}