Accounts Receivable Specialist

Rochester Optical had a long history of lens and frame manufacturing even before President and CEO Patrick Ho acquired the company in 1990. Maintaining its roots as one of few remaining US frame manufacturers, Rochester Optical has grown exponentially since, and in multiple directions: adding a full service optical lab, wholesale operations, retail stores, expanding military contracts, and investing in Research and Development, the company has evolved into the Rochester Optical you know today - a one-of-a-kind, privately-owned optical company, focused on community, development, and innovation.

The Accounts Receivable Specialist's role is to support the Accounting Department by performing accounts receivable related administrative functions, including contacting delinquent customers via phone to secure payment, assisting with printing and mailing of statements, reviewing account histories with customers, and posting payments, credit memos and adjustments.

This position will have an emphasis on credit and collections.

Essential Job Functions:

• Provide assistance and resolution to external and internal client inquires
• Prepare reports or logs as required
• Balance cash and reconcile accounts at the end of the month
• Reconcile accounts with discrepancies and research accounts to determine cause of non-payments
• Make daily collection calls
• Apply customer payments

• Research and solve payment discrepancies

• Process credit card payments and credits

• Make adjustments to accounts, as needed
• Perform credit reviews for new accounts
• Journalize general ledgers
• Responsible to report any detected trends, as well as procedural problems, to the client.
• Additional job-related duties as required

• High School Diploma or its equivalent
• At least 3 years' AR and credit and collections experience
• Experience with modular-based accounting programs required
• Proficient in Microsoft Excel, Word, and Outlook
• Exceptional accuracy, attention to detail, organization and data entry skills
• Ability to work well under pressure in a fast-paced, high-volume and deadline-driven environment
• Ability to work independently and as part of a team interacting with multiple departments
• Excellent organizational, time-management, problem-solving, communication and customer service skills
• Pleasant and professional demeanor with employees and customers
• Excellent written and verbal communication skills

All your information will be kept confidential according to EEO guidelines.