{"id":888969,"url":"https://alion.io/job/rockbund-trading-support-engineer","title":"Trading Support Engineer","company":{"id":688332,"name":"Rock Bund Capital","domain":"rockbund.com","url":"https://alion.io/company/rockbund","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":9,"ghost_share":0,"stale_share":0.444,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":31000,"period":"year","method":"role_country_seniority_unknown","sample_n":45},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2023-03-06T09:53:50Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-11-04T13:38:02Z","board_verified":true,"closed_at":null,"days_open":1339,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":1338},"description":"Who We Are\nFounded in 2019, Rock Bund Capital is a proprietary trading firm deeply committed to shaping the future of the cryptocurrency industry. We have an average daily trading volume reaching $1 billion and peak daily trading volume of $9 billion USD. We process over 15 million transactions daily, trading more than 1,000 symbols across major CEx and DEx.\nOur teams bridge traditional finance, quantitative research, and high-performance engineering with native blockchain expertise. Having mastered volatile digital asset markets, we now leverage this technical and market expertise to drive our expansion into Traditional Finance.\nWhat You Will Do\nDevelop comprehensive working knowledge of internal systems.\nTroubleshoot, identify root causes and proactively suggest solutions and enhancements\nProvide timely response and resolution to alerts, queries and issues raised by trading teams\nFacilitate onboarding of new accounts and complete setup in relevant trading-related systems\nLiaise with other teams and continuously develop innovative ways to improve processes and procedures\nAssist with system automation projects\nDocument detailed procedures, review and enhance existing technical documentation\nWho You Are\nAt least 2 years of trading infrastructure and application support experience\nHave a good understanding of financial products\nStrong technical skills and interest in technologies such as Python & Linux\nFluency in English & Mandarin Chinese to communicate effectively with colleagues across different locations\nDetail-oriented with good problem-solving skills, and doesn’t settle for mediocrity\nAbility to work under tight timelines and pressure in a very fast-paced environment, and be able to adjust the priority of assignments on short notice\nIdeally with an advanced degree in STEM\nWhy Join Us\nCompetitive remuneration package and a meritocratic culture where accomplishments are rewarded\nFast paced and result-oriented with a flat structure\nTeams collaborate in a casual working environment\nExcellent exposure to the digital asset ecosystem and the latest market insight\nGreat career development opportunities\n Disclaimer\nWe do not accept unsolicited resumes from any professional staffing or search firms. All resumes, or any other information identifying potential candidates, shared with any employee of Rock Bund Capital or its affiliates by any method without a standing signed supplier agreement will be deemed free to contact without restrictions, and no placement fee of any kind will be paid in the event the candidate is hired by Rock Bund Capital or any of its affiliates.","description_format":"text","description_chars":2609,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Chinese","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cryptocurrencies","Hedge Funds & Alternative Investments"],"lifecycle":[{"event":"open","at":"2026-09-14T05:41:27Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.159,"p_room":0.28,"age_days":1338,"expected_fill_days":26,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/rockbund-trading-support-engineer","json_url":"https://alion.io/job/rockbund-trading-support-engineer.json","meta":{"generated_at":"2026-11-04T16:56:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25953,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":688332},"rest":"https://alion.io/mcp/rest/get_company?id=688332"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frockbund-trading-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frockbund-trading-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frockbund-trading-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rockbund-trading-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frockbund-trading-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":888969}},{"tool":"search_jobs","arguments":{"company":"rockbund.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":888969},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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