{"id":2192832,"url":"https://alion.io/job/rocket-clicks-account-manager-2","title":"Account Manager","company":{"id":686372,"name":"Rocket Clicks","domain":"rocketclicks.com","url":"https://alion.io/company/rocketclicks","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"CST","utc_offset_min":-6,"utc_offset_max":-6},"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":195000,"period":"year","method":"role_country_seniority_unknown","sample_n":10699},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T16:17:47Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-30T19:48:13Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"About Rocket Clicks\nAt Rocket Clicks, we help Family Law Firms grow through focused, performance-driven digital marketing.\nWe are not a generalist agency. We are building the definitive growth partner for family law firms by combining deep marketing expertise, real law firm operating experience, and a disciplined approach to execution.\nOur team thrives on solving hard problems, improving client performance, and building trusted long-term relationships. We care about results, and we also care about how the work gets done.\nOur culture is rooted in six core values:\nProactive - We anticipate opportunities and act before problems arise.\nDisciplined - We remain focused and committed to excellence.\nCandid - We communicate clearly and directly.\nEmpathetic - We understand and respect the perspectives of others.\nAccountable - We take ownership of results, good or bad.\nResults-Oriented - We focus on outcomes, not busyness.\nIf these values resonate with you, you’ll feel right at home at Rocket Clicks!\nPOSITION SUMMARY\nAs an Account Manager at Rocket Clicks, you will own the relationship with a portfolio of family law firms at the owner and managing partner level. You will lead the strategic conversation, build and maintain the plan each firm is working from, and connect their business objectives to the work our marketing team delivers. Project managers handle delivery and specialists execute the channels, which leaves you free to stay in the conversation that matters most to the client.\nWe are looking for an experienced account leader with genuine commercial instincts. Someone comfortable discussing revenue, pricing, and capacity with a business owner, and confident enough to challenge a plan that does not hold up under scrutiny. Providing that perspective is the substance of this role.\nThe position is scoped to a single practice area for a reason. Working across a dozen family law firms at once, you will begin to recognize the same intake breakdowns, the same gaps between consultation and signed fee, and the same capacity ceilings surfacing again and again. That accumulated pattern recognition is what gives your recommendations weight in the room.\nKEY RESPONSIBILITIES:\nOwn the relationship with a portfolio of family law firms, serving as the primary strategic contact for owners and managing partners.\nLead alignment calls and quarterly business reviews with decision makers, establishing clear agreement on goals, roles, timeline, and budget for the quarter ahead.\nBuild and maintain a strategic roadmap for each client, revisiting it quarterly so the plan reflects where the firm is now rather than where it was when the engagement began.\nTrack performance across the full client acquisition path, from initial lead through qualified lead, consultation, signed client, and funded agreement.\nExtend the conversation beyond marketing into pricing, intake, operations, capacity, and hiring, where the real constraints on a firm's growth usually sit.\nIdentify growth opportunities and early signals of churn, raising both internally well before they surface with the client.\nReview and approve every client-facing deliverable, making sure the work reflects the firm's goals and the context you hold on the relationship.\nMaintain a consistent communication rhythm of a weekly written update, a monthly pacing call, and a quarterly business review with firm leadership.\nPartner with project managers and channel specialists, giving them the business context they need to do their work well\nManage your portfolio as a whole, making deliberate decisions about where your time produces the most value across the book.\nWHAT YOU'LL BRING:\n5+ years in account leadership, consulting, or professional services, preferably in an agency or advisory environment.\nSignificant experience owning senior client relationships, with a track record of working directly with business owners and executive decision makers.\nCommercial fluency across revenue, pricing, margin, and expansion, and the comfort to discuss all of it candidly with a client.\nDemonstrated ability to build plans that connect agency work to business outcomes, with defined timelines and milestones attached.\nStrong facilitation skills and the judgment to guide a client toward a decision rather than waiting to be handed one\nThe ability to raise a difficult subject, whether an unrealistic goal or a number the client cannot produce, without damaging the relationship.\nExperience recognizing early signals of client dissatisfaction and acting on them before they escalate.\nBusiness experience outside of marketing, whether client-side, in a general management or P&L role, or as an owner.\nGenuine curiosity about how professional services firms operate: how they price, staff, sell, and scale.\nA bachelor's degree or equivalent professional experience.\nNice to Have\nExperience managing and developing people.\nA background in or adjacent to the legal industry.\nFamiliarity with CRM data and intake operations.\nBENEFITS:\nUnlimited PTO & Sick Leave\nMedical Insurance (including FSA & HSA Options)\nDental Insurance\nVision Insurance\n401(k) (with a company match)\nLife Insurance\nLong-term Disability\nShort-term Disability \nSchedule: Monday to Friday 8-5 CST\nWork Location: Remote-US","description_format":"text","description_chars":5256,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Growth opportunities","Health insurance","Life insurance","Unlimited PTO","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-09T18:29:40Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely 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