{"id":3026185,"url":"https://alion.io/job/rocket-companies-security-supervisor","title":"Security Supervisor","company":{"id":1967610,"name":"Rocket Companies","domain":"rocket.com","url":"https://alion.io/company/rocket-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":115,"ghost_share":0,"stale_share":0.991,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Detroit, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":94000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4330},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-06T00:00:00Z","employer_posted_date":"2026-08-06","last_verified_at":"2026-10-27T06:42:00Z","board_verified":true,"closed_at":null,"days_open":82,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":82},"description":"As a Security Supervisor, you’ll lead and inspire a team to create and maintain safety and security for all guests and team members while delivering unparalleled hospitality services in a professional and courteous manner.\nAbout therole\nManage daily operations at the property, ensuring safety and security of all guests, team members and assets\n\nCreate and distribute work schedules\n\nReview, correct and approve direct reports’ payroll\n\nReview and approve daily activity logs completed by security officers\n\nEnsure security officers are patrolling assigned areas frequently, remaining alert and present at designated posts\n\nCreate or modify standard operating procedures or policies when necessary\n\nMeet with direct reports regularly to provide feedback, development plans, praise, coaching, corrective action and bi-annual performance reviews of direct reports\n\nCollaborate on ways to improve preventive and responsive security measures\n\nDeescalate any conflicts to ensure safety and comfort of all team members and guests\n\nInvestigate loss claims, conduct special investigations and surveillance for property operators when requested, including internal investigations of team member misconduct\n\nGenerate, review, store and maintain records and reports of all incidents\n\nPerform security officer responsibilities in times of staff shortage\n\nPerform and enforce directives set forth by the security manager, including performing special details or assignments when requested\n\nCreate 100% guest satisfaction by demonstrating high standards of guest service and hospitality and performing beyond the guest’s expectations\n\nAboutyou\nMinimum Qualifications\n3 years of experience in the security industry\n\nAvailability to work evenings, weekends and holidays to provide 24-hour support\n\nProficient in the Microsoft Office suite\n\nPreferred Qualifications\n1 year of experience in a leadership position\n\n1 year of experience in the hospitality industry\n\nCPR/AED and First Aid certified\n\nExperience operating surveillance software, badge access systems and fire alarm systems\n\nExperience in verbal de-escalation and conflict resolution\n\nWhatyou’llget\nOur team members fuel our strategy,innovationand growth, so we ensure the health and well-being of not just you, but your family, too! We goabove and beyondto give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put:We’vegot your back. Check out our full list ofBenefits and Perks.\nAboutus\nRock Security offers 24/7 safety and security services and training to Rock Family of Companies team members,tenantsand visitors.We’reproud to be part of collaborative public-private partnerships working toward the common goals of enhancing the safety of everyone who lives,worksand visits Detroit,Clevelandand our other home cities.\nThis job description is an outline of the primary responsibilities of this position and may bemodifiedat the discretion of thecompany at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. Thecompany provides reasonableaccommodationsto qualified individuals with disabilitiesin accordance withapplicable state and federal laws. Applicantsrequiringreasonable accommodations in completing the application and/orparticipatingin the application process should contact a member of the Human Resources team, at .","description_format":"text","description_chars":3697,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Brokerage","Personal Finance Apps & Education","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-10-21T19:09:15Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.342,"p_room":0.28,"age_days":82,"expected_fill_days":24,"reasons":["conf:4","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/rocket-companies-security-supervisor","json_url":"https://alion.io/job/rocket-companies-security-supervisor.json","meta":{"generated_at":"2026-10-27T16:53:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6376,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1967610},"rest":"https://alion.io/mcp/rest/get_company?id=1967610"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frocket-companies-security-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frocket-companies-security-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frocket-companies-security-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rocket-companies-security-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frocket-companies-security-supervisor"}]}