Digital Product Manager, Servicing Platforms

As the Digital Product Manager, you are recognized as an expert by the teams you work with and act as a mentor to peers. You own the success of software products by setting the strategy, roadmap and feature definition for all phases of its lifecycle. You combine competitive market research with business goals of the client to illustrate a product vision. You also define the business hypotheses and key performance indicators to measure product success and ensure delivery of business value for each iteration of a product release. As a Digital Product Manager, you are responsible for elevating product team performance and have demonstrated your ability to mentor and drive product performance and processes at a higher caliber.

About the role

• Develop, maintain and iteratively improve the product vision and roadmap, ensuring that solutions achieve desired outcomes
• Evangelize a common understanding of the product vision and roadmap
• Collaborate with stakeholders to define the product's strategy, go-to-market strategy, competitive analysis and revenue analysis
• Anticipate user needs and wants through market trends, user research and product data evaluation
• Maintain a healthy feature backlog to support a continuous flow of value
• Collaborate with stakeholders to translate business and technical investment decisions into features
• Ensure that acceptance criteria are met prior to launch
• Enable an intuitive user experience through functional requirements (FRs) and non-functional requirements (NFRs)
• Collaborate with stakeholders to define the scope of work for features, epics or programs
• Integrate product data, stakeholder ideas and client feedback into requirements
• Collaborate with stakeholders to conduct trade-off analyses and inform priority of technical debt, technical investment work and client requests
• Actively monitor feature progress, risks and scope to anticipate and mitigate issues
• Collaborate with leadership to support team member onboarding and growth
• Collaborate with leadership to define product management best practices and processes

About you

Minimum Qualifications

• 5 years of experience in digital product management or a related field
• Bachelor’s degree in a relevant field (Computer Science, Information Technology, Business, Marketing, Engineering, or a related discipline)
• Demonstrated experience with digital product management, including leading digital marketing strategies, advanced UX/UI design, and managing complex software development projects
• Demonstrated experience leading and mentoring junior product managers
• Demonstrated ability to define and drive product strategy, and to deliver against key performance metrics
• Strong experience collaborating with executive leadership and cross-functional teams, including engineers, designers, data analysts, and researchers.

Preferred Qualifications

• Experience with the fintech industry

What you’ll get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

About us

Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected].

The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $90,000.00-$216,500.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.