{"id":943181,"url":"https://alion.io/job/rocket-learning-it-engineer-delhi","title":"IT Engineer-Delhi","company":{"id":3268,"name":"Rocket Learning","domain":"rocketlearning.org","url":"https://alion.io/company/rocket-learning","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":{"grade":"B","score":78,"open_postings":9,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Delhi, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Jira","optional":false},{"name":"SQL","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-07-08T00:00:00Z","employer_posted_date":"2026-07-08","last_verified_at":"2026-10-19T20:45:29Z","board_verified":true,"closed_at":null,"days_open":104,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":103},"description":"IT Engineer Location: Greater Kailash, Delhi In Office working 23k-25k per month Key resultsAble to solve potential problems like API issues, and troubleshoot the laptop, mobile devices, and routers.\nCoordinate with the team to solve potential problems like mobile-related issues and API issues\nAble to provide remote desktop support to the users and resolve their Hardware and software issues related to their laptop\nDemonstrating leadership qualities by proactively addressing and discussing issues with the team\nFacilitated coordination between the internal team and the Tech team to ensure seamless operations.\nExperience with cloud-based technology such as Amazon Web Services (AWS) and Azure.\nManage our hardware system, including ensuring good connectivity and steady functioning of mobile devices, laptops, storage systems, and internet systems. Ensure smooth running of software and data backup of devices (mobile and desktop). Key activities\nTroubleshooting network equipment such as WiFi access Points /Mobile devices, meeting devices, and applications.\nTaking ownership of the workstreams and managing them end-to-end.\nManaging, developing, and enhancing modules for IT-related tasks.\nCoordinate with the teammates in various IT-related functions and keep them motivated.\nCommunicating the work progress with the Team Lead and vendors.\nManaging the Jira tickets and routing them to the specific teams.\nProviding desktop support to the end users facing laptop hardware/software issues Areas of responsibilities\nAddress the overall administrative and support requirements of the organization, encompassing tasks such as procurement, capital expenditures, office management, and basic data collection.\nExperienced in solving potential problems like API issues, and troubleshooting mobile, laptop, and router devices.\nCollaboration with vendors (HR, accounting, printing, bill payments), and other necessary coordination.\nExperience building and deploying project infrastructure across various physical, Virtualized,and containerized platforms like AWS, and Azure and understanding stakeholders’ requirements.\nExperience with cloud-based technology such as Amazon Web Services (AWS) and Azure.\nEvaluate, and recommend Hardware and Software requirements. Critical factors for success\nExperience with hardware management and troubleshooting, ability to manage software on devices\nExcellent communication skills to understand the needs of the team and deliver above expectations; familiarity with Excel and PowerPoint preferred\nHaving hands-on experience With AWS and Cloud Infrastructure Architecture\nAbility to multitask and manage multiple responsibilities simultaneously.\nFurthermore, proficiency in managing Android phones would be beneficial.\n• Knowledge of SQL queries and Database would be beneficial","description_format":"text","description_chars":2813,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","EdTech Platforms","Early Childhood Education"],"lifecycle":[{"event":"open","at":"2026-09-15T19:35:09Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.224,"p_room":0.28,"age_days":103,"expected_fill_days":29,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/rocket-learning-it-engineer-delhi","json_url":"https://alion.io/job/rocket-learning-it-engineer-delhi.json","meta":{"generated_at":"2026-10-20T00:07:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":110,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3268},"rest":"https://alion.io/mcp/rest/get_company?id=3268"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frocket-learning-it-engineer-delhi"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frocket-learning-it-engineer-delhi"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frocket-learning-it-engineer-delhi"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rocket-learning-it-engineer-delhi\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frocket-learning-it-engineer-delhi"}]}