{"id":3420898,"url":"https://alion.io/job/rocket-software-deal-desk-specialist","title":"Deal Desk Specialist","company":{"id":176188,"name":"Rocket Software","domain":"rocketsoftware.com","url":"https://alion.io/company/rocket-software","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":99,"open_postings":46,"ghost_share":0,"stale_share":0.043,"repost_share":0.022,"time_to_fill_p50_days":55,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":59500,"max":80325,"currency":"USD","period":"year","gross":true,"usd_annual":80325},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-28T20:54:35Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-12T14:36:51Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":14},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nJob Description Summary:\nRole OverviewThe Deal Desk Specialist is a critical operational role within our Deal Desk team, responsible for processing quote approval requests, supporting the sales team throughout the sales cycle, and maintaining corporate governance for sales transactions. This position is designed to help Sales maximize revenues and gain approvals on sales transactions in the most efficient manner that supports organizational goals and meets customer needs.\nThis role serves as a foundational position within the Deal Desk career path, providing opportunities to develop skills, gain experience, and potentially advance to more senior roles within the team.\nCore Responsibilities\nDeal Management and Compliance\nProactively assume end-to-end responsibility for assigned quote approval requests.\nTo expedite bookings, ensure all quotes and order forms are:Complete and accurate\nContract compliant with historical contract terms and pricing\nAligned with internal policies and business guidelines\nConsistent across deal use cases\n\nProvide guidance to Sales on complex deal structures including high-value transactions during corporate review and approval.\nProvide transactional guidance to Sales while maintaining corporate governance of all sales related transactions.\nProvide a high level of communication, coordination, and support throughout the sales process ensuring accurate and timely transactions.\nWork with the Finance and Sales to ensure sales transacts quickly and efficiently during the approval process.\nTake appropriate actions to address any discrepancies or compliance issues.\nFollow established Deal Desk processes and procedures and escalate complex or unusual order situations to senior team members and/or management as necessary.\nAssume responsibility for logging partner deal registrations while taking appropriate actions to address any discrepancies.\nSales Support and Cross-Functional Collaboration\nServe as Subject Matter Expert (SME) for quoting, pricing, deal flow, and order processing for the sales organization.\nWork closely with all functional areas to identify, coordinate, structure, approve, and administer opportunities in a manner that aligns organizational goals with financial obligations and regulations.\nProvide guidance on deal flow process, business terms and conditions, and elevate specialized issues for approval and resolution.\nCollaborate with internal stakeholders including Sales, Order Management, Finance, Product, and Legal teams on contractual redlines to efficiently process agreements.\nProactively respond to Deal Desk inquiries from Sales.\nContinuous Improvement\nParticipate in process improvement initiatives.\nProvide feedback on existing quote approval processing workflows.\nStay current with product, pricing, and policy updates.\nContribute to team knowledge sharing and learning.\nTest operational changes to minimize deal disruption upon rollout.\nQualifications and Competencies\nRequired Skills\nAt least 3 plus years of experience in Deal Desk, Sales or Sales Operations role in the software industry.\nFamiliarity with accounting and software revenue recognition principles.\nExcellent professional written and verbal communication skills.\nAbility to embrace new technology, applications, and solutions.\nDesire to work closely with peers, must be self-motivated with attention to detail.\nMust have strong people/customer service skills.\nHigh computer application literacy including Microsoft Office Suite.\nAbility to work efficiently in a fast-paced environment.\nSFDC, CPQ, CLM, and DocuSign experience a plus.\nStrong attention to detail.\nAnalytical and problem-solving capabilities.\nExcellent communication and interpersonal skills.\nPerformance Expectations\nMaintain high accuracy in quote approval processing.\nMeet established processing time guidelines.\nProvide responsive and professional support to Sales.\nDemonstrate willingness to learn and grow within the role.\nProactive customer-service approach to supporting Sales inquiries.\nInformation Security:\nInformation security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.\nDiversity, Inclusion & Equity:\nAt Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.\nAnnual salary range for this position is between $59,500.00 - $80,325.00 gross before taxes..\nWhat Rocket Software can offer you in USA:\nUnlimited Vacation Time as well as paid holidays and sick time\n\nHealth and Wellness coverage options for Rocketeers and dependents\n\nLife and disability coverage\n\nFidelity 401(k) and Roth Retirement Savings with matching contributions\n\nMonthly student debt benefit program\n\nTuition Reimbursement and Certificate Reimbursement Program opportunities\n\nLeadership and skills training opportunities\n\nEOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.\nAt Rocket Software, we believe AI is a critical enabler of innovation and productivity. All Rocketeers are expected to actively leverage AI-powered tools and technologies, where appropriate, to enhance efficiency, improve decision-making, and deliver greater impact in their roles. Embracing continuous learning and the responsible use of AI is an essential part of how we work.\nRocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to . We will make a determination on your request for reasonable accommodation on a case-by-case basis.\nAs part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.\nIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\nIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!","description_format":"text","description_chars":6979,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Integration & API Management"],"lifecycle":[{"event":"open","at":"2026-10-28T20:54:35Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 13","filings_12m":13,"filings_prev_12m":12,"green_card_filings_12m":0,"median_offered_wage_usd":147500,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.858,"p_room":1,"age_days":14,"expected_fill_days":55,"reasons":["conf:9","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":80325,"is_top_pay":false},"html_url":"https://alion.io/job/rocket-software-deal-desk-specialist","json_url":"https://alion.io/job/rocket-software-deal-desk-specialist.json","meta":{"generated_at":"2026-11-12T23:00:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":48669,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176188},"rest":"https://alion.io/mcp/rest/get_company?id=176188"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frocket-software-deal-desk-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frocket-software-deal-desk-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frocket-software-deal-desk-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rocket-software-deal-desk-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frocket-software-deal-desk-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3420898}},{"tool":"search_jobs","arguments":{"company":"rocketsoftware.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3420898},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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