{"id":1843103,"url":"https://alion.io/job/rocket-travel-compliance-program-manager","title":"Compliance Program Manager","company":{"id":2294338,"name":"Rocket Travel","domain":"rockettravel.com","url":"https://alion.io/company/rockettravel","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":112000,"currency":"USD","period":"year","gross":null,"usd_annual":112000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T16:29:21Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T19:19:46Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"About Rocket Travel by Agoda\nRocket Travel by Agoda is a travel technology company founded in 2012 under our flagship consumer facing product, rocketmiles.com. Since then, we have evolved to partner with some of the largest consumer travel brands in the world creating white-label solutions that allow customers to earn and redeem miles and points for booking hotels, rental cars, flights and activities. Our global partnerships range from world-class airlines to international banks to large-scale shopping platforms. We help our partners develop successful go-to-market strategies through marketing expertise and data to support their overall growth. \nWe attract customers from every corner of the globe with a seamless user experience that's built in-house from ideation to finished product: our team includes front- and back-end developers, customer service, data analysts, designers, marketers, accountants, partnership sales, and managers. \nRocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career, and expand their knowledge working alongside talented, dedicated colleagues. We encourage all applicants with a touch of wanderlust to apply to our team, as we work toward helping our travelers reach the vacation of their dreams. \nThe Opportunity:\nRocket Travel by Agoda is seeking a Compliance Program Manager - Partner Controls and Compliance to join our growing Partner Controls and Compliance team. In this role, you will play an essential part in safeguarding the interests and enhancing the success of our partners by navigating, monitoring, and gatekeeping complex and evolving partner requirements. You will tackle complex compliance challenges with thorough research surfacing gaps, identifying trade-offs, and enabling informed decision-making. This role will shape the future of our compliance program through optimization to identify inefficiencies, recommend improvements, and implement solutions that scale.This role is crucial in maintaining the integrity and success of our partnerships.\nWhat You'll Do:\nExecute the day-to-day management and continuous optimization of the Compliance Management System (CMS). The four main elements of the program include:\nElement 1: Coordinate the end-to-end process for external assessments, ensuring timely remediation and ongoing improvement of the control environment. Maintain organized archives of support materials.\n\nElement 2: Monitor vendor information and activities; flag emerging risks or control gaps early; validate that monitoring aligns with partner requirements and escalate misalignments.\n\nElement 3: Own the design, delivery, and effectiveness of annual compliance training programs ensuring partner requirements are met. \n\nElement 4: Contribute to the design, implementation, and continuous improvement of compliance governance documentation and reporting.\n\nSupport as a risk and compliance subject matter expert to our highly regulated external partners. Own solutions to complex partner requirements with the ability to communicate to partners concisely. \n\nAdvise internal cross-functional teams on compliance requirements, risk mitigation, and process improvements; delivering well-researched recommendations.\n\nPromote a culture of integrity and accountability through clear communication and collaboration across all organizational levels.\n\nRequired Qualifications:\nBachelor’s degree in Business, Law, Risk Management, or a related field.\n\n5+ years of experience in compliance, risk management, or process improvement.\n\nSolid understanding of internal controls, regulatory frameworks, and Compliance Management Systems (CMS).\n\nSelf-motivated and proactive problem solver, with the ability to navigate ambiguity to deliver strong results.\n\nExperience improving Governance, Risk, & Compliance (GRC) tools and compliance processes with a demonstrated track record of identifying gaps and delivering process enhancements.\n\nIdentifies and implements opportunities to use AI and automation to enhance compliance efficiency while ensuring that all AI-driven recommendations are validated.\n\nExcels at managing multiple priorities across partnerships autonomously and maintains accountability for cross-functional execution.\n\nExcellent written and verbal communication skills, able to distill complex information into clear, actionable insights for various audiences.\n\nPreferred Qualifications:\nExperience with banking partners or airline partners.\nProject management in the travel industry. \nE-Verify Program Participant \nWe are an E-Verify employer - meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized towork in the U.S. \nFor more information, please view:E-Verify Participation Poster (English/Spanish) andIER Right to Work Poster (English/Spanish) \nThere are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.\nThe range for Chicago-metro area is $75,000-$112,000. \n#Chicago #Compliance\nDiversity at Rocket Travel by Agoda\nRocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. \nNote on general employment requirements\nCandidates should be authorized to accept employment in the US from any employer and must be able to work a hybrid work schedule with 2-3 days per week in the stated physical office (unless otherwise indicated).\nEqual Opportunity Employer \nAt Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy\nE-Verify Program Participant\nWe are an E-Verify employer - meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.\nFor more information, please view: E-Verify Participation Poster (English/Spanish) and IER Right to Work Poster (English/Spanish)","description_format":"text","description_chars":7152,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Gift Cards & Loyalty Programs","Fan Engagement"],"lifecycle":[{"event":"open","at":"2026-10-04T19:09:36Z"}],"visa":[],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":1,"p_active":0.718,"p_room":0.9,"age_days":17,"expected_fill_days":31,"reasons":["conf:1","win:mid"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":112000,"is_top_pay":false},"html_url":"https://alion.io/job/rocket-travel-compliance-program-manager","json_url":"https://alion.io/job/rocket-travel-compliance-program-manager.json","meta":{"generated_at":"2026-10-13T21:34:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33041,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2294338},"rest":"https://alion.io/mcp/rest/get_company?id=2294338"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frocket-travel-compliance-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frocket-travel-compliance-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frocket-travel-compliance-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rocket-travel-compliance-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frocket-travel-compliance-program-manager"}]}