{"id":2942646,"url":"https://alion.io/job/rockland-trust-branch-operations-specialist-temporary-assignment","title":"Branch Operations Specialist (Temporary Assignment)","company":{"id":1917226,"name":"Rockland Trust","domain":"rocklandtrust.com","url":"https://alion.io/company/rocklandtrust","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":76,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":75,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Plymouth, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":91000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2645},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T15:12:40Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-31T07:23:21Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision making, and community impact.\nWith a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long-standing philosophy, Where Each Relationship Matters®, guides how we work with our customers, colleagues, and communities every day.\nAt Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values driven culture that encourages professional growth, innovation, and work life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long-term careers.\nRockland Trust is seeking a Branch Operations Specialist I for a temporary assignment. This position will report to the Branch Operations Manager and oversee day-to-day operational requirements, including the administration of cash vault processing, branch reporting, loss mitigation, and internal/external customer relations. The role will have a strong focus on data management and analysis, with reporting responsibilities provided to management. This temporary assignment offers an opportunity to gain valuable exposure to Branch Operations while supporting key business functions and department initiatives.\nKnowledge/Skill Requirements:\nPrior experience with Horizon & Horizon Teller and/or ability to efficiently build a strong foundation of knowledge surrounding the core system.\nPossess strong organizational, written and verbal communications skills.\nComputer skills, including but not limited to Microsoft Word, Excel and Power Point.Experience withSharePoint is a plus.\nStrong attention to detail and ability to multi-task and balance multiple priorities\nAbility to affectively interact with other departments to settle operational issues.\nMust be flexible and work well in a team oriented environment.\nSelf-Starter, ability to take initiative on daily tasks, projects and looking for process improvements\nApplicants must have a genuine desire to work with internal/external customers, to understand and meet their financial or operational needs.\nPossess a high degree of professionalism and ability to objectively evaluate situations to reach an operational resolution.\nDuties:\nCurrency management for branches, customers and remote ATMs - meeting cash ordering deadlines and completing online transaction entry as needed.\n\nAccurate and efficient processing of entries for the daily cash vault proof and monthly reconcilement.\n\nTimelyprocessing of adjusting entries for currency and coin to GL accounts and customer accounts.\n\nMonitor the receipt of monthly reports for Branch Operations to verify completion and accuracy.\n\nProvide prompt support to branches by fielding calls, conducting research and responding to emails in the areas of branch procedures, transaction research, troubleshooting branch technology, fraudulent item review, and Horizon Teller/Teller Capture.\n\nCoordinate teller error research efforts. Manage incoming error emails, directing branches on initial research steps to be taken, and working with the Item Processing to verify branch out of balance conditions, review teller work, and escalate within the team as needed.\n\nWork with the Branch Operations Specialist II on the monthly operational newsletter - assisting with layout design and review of idea submissions from other business units.\n\nUnderstand the Banks responsibilities and obligations in the areas of Audit and Compliance as they relate to your daily duties and ensure that processes are in place for adherence.\n\nParticipate on committees, complete projects and attend meetings as assigned.\n\nWork closely with Deposit Operations, Branch Administration, Customer Information Center and other business partners to ensure a streamlined workflow from the branches.\n\nPerform other related duties as required.\n\nRequired Experience:\n2-4 years of teller experience or equivalent branch operations related work experience.\n\nTwo-year degree or equivalent job experience\n\nAccounting/Finance or Operations background preferred\n\nPerformance Standards:\nKnowledge of all Bank products and services.\n\nKnowledge of Bank compliance and audit requirements.\n\nDetailed working knowledge of the Horizon & Horizon Teller\n\nEstablishes effective operational environment in Branch Operations and all Branches.\n\nTracks, documents, analyzes reporting for operational performance\n\nResolves branch and customer inquiries/problems in an effective, timely manner\n\nPunctual, reliable, professional\n\nValues diversity\n\nOther Notes:\nThis is a temporary assignment intended to support departmental staffing and business needs through February 2027.\nPosition is located in Plymouth Technology Center and is a Full Time, 40-hour position. \nSaturday hours will be required\nAdditional evening, night, and weekend work may be required to support acquisitions and branch openings/closings.\nBenefits & Culture\nOur goal is to offer our colleagues the most generous benefits package possible. We provide a comprehensive suite of benefits designed to support your health, financial security, and overall, well-being. Benefits include competitive compensation with performance-based incentive awards, health, and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an award-winning wellness program, and much more!\nAt Rockland Trust, you’ll find a respectful and inclusive environment where everyone has the opportunity to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.\nPay Transparency\nCompensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company’s good faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards, or stipends.\nAccessibility & Accommodations\nWe are committed to providing reasonable accommodation to enable individuals with disabilities to perform the essential functions of their roles.","description_format":"text","description_chars":6858,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Equity","Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks"],"lifecycle":[{"event":"open","at":"2026-10-20T17:49:07Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3 · green card filings: 1","filings_12m":3,"filings_prev_12m":6,"green_card_filings_12m":1,"median_offered_wage_usd":103750,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":10,"expected_fill_days":75,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/rockland-trust-branch-operations-specialist-temporary-assignment","json_url":"https://alion.io/job/rockland-trust-branch-operations-specialist-temporary-assignment.json","meta":{"generated_at":"2026-10-31T17:08:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26893,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1917226},"rest":"https://alion.io/mcp/rest/get_company?id=1917226"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frockland-trust-branch-operations-specialist-temporary-assignment"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frockland-trust-branch-operations-specialist-temporary-assignment"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frockland-trust-branch-operations-specialist-temporary-assignment"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rockland-trust-branch-operations-specialist-temporary-assignment\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frockland-trust-branch-operations-specialist-temporary-assignment"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2942646}},{"tool":"search_jobs","arguments":{"company":"rocklandtrust.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2942646},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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