{"id":3612103,"url":"https://alion.io/job/rockland-trust-digital-ops-analytics-intern","title":"Digital Ops & Analytics Intern","company":{"id":1917226,"name":"Rockland Trust","domain":"rocklandtrust.com","url":"https://alion.io/company/rocklandtrust","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rockland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-02T11:00:00Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-08T18:37:33Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Help Shape the Future of Digital Banking. Analyze Data. Solve Problems. Power Great Customer Experiences.\nDigital Banking Systems Analyst Intern\nEvery day, thousands of customers rely on digital banking tools to manage their finances, pay bills, transfer money, and stay connected to their accounts anytime, anywhere. Have you ever wondered what happens behind the scenes to make those experiences seamless, secure, and reliable?\nAs a Digital Banking Systems Analyst Intern, you'll gain hands-on experience supporting the technology and systems that power modern banking. This is an exciting opportunity for students who enjoy technology, analytics, problem-solving, and learning how digital products are built, maintained, and improved.\nYou'll work alongside experienced professionals across Digital Banking, Information Technology, Operations, and vendor partners while gaining valuable exposure to financial technology (FinTech), systems management, data analysis, and digital product support.\nIn addition to your day-to-day responsibilities, you'll participate in a collaborative summer intern project, partnering with fellow interns to solve a real business challenge, develop recommendations, and present your findings to organizational leadership.\nThis internship is designed to help you learn, grow, expand your professional network, and build career-ready skills that can support future opportunities in technology, business analytics, financial services, product management, operations, and beyond.\nWhat You'll Do\nGain Real-World Experience Supporting Digital Banking Technology\nAs a member of the Digital Operations & Analytics Team, you'll work closely with the Digital Banking Analyst Manager and Digital Banking professionals to help support the systems and tools that customers interact with every day.\nYou'll gain exposure to a variety of customer-facing digital solutions, including:\nOnline Banking\nMobile Banking\nBill Pay Services\nDigital Banking Platforms\nBanking Technology Solutions\nThis role offers the opportunity to see how technology, business operations, data, and customer experience come together within a modern financial institution.\nKey Responsibilities\nAs a Digital Banking Systems Analyst Intern, you will:\nAssist with the support and monitoring of digital banking systems, including online and mobile banking platforms.\nHelp research, document, and troubleshoot system issues and support requests.\nParticipate in system testing for upgrades, enhancements, and new features.\nAnalyze data and help prepare reports and operational metrics using Excel and other reporting tools.\nCreate and maintain process documentation, workflows, and reference materials.\nSupport special projects and process improvement initiatives related to digital banking and banking technology.\nCollaborate with Digital Banking, Information Technology, and other departments to understand how digital systems support customer and business needs.\nGain exposure to vendor relationships, system management, and technology operations within a regulated banking environment.\nParticipate in collaborative summer intern projects.\nWhat You'll Learn\nThroughout the summer, you'll gain practical exposure to:\nDigital banking platforms and customer-facing financial technology solutions.\nBanking operations and technology management.\nSystem support, troubleshooting, and issue resolution processes.\nSoftware testing, upgrades, and feature implementation.\nData analysis and operational reporting.\nBusiness process documentation and workflow management.\nCross-functional collaboration between technology and business teams.\nFinancial technology (FinTech) trends and innovations.\nProfessional communication, project management, and presentation skills.\nYou'll leave with a deeper understanding of how technology drives the customer experience and supports business operations within the financial services industry.\nWhat You'll Gain\nThis internship is designed to help you build both technical and professional skills that employers are looking for.\nBy the end of the summer, you'll have:\nHands-on experience supporting real-world digital banking systems.\nExposure to financial technology and digital product operations.\nExperience analyzing data and translating information into actionable insights.\nOpportunities to improve your troubleshooting and problem-solving abilities.\nIncreased confidence working with technology platforms and business applications.\nMentorship from experienced Digital Banking and technology professionals.\nExposure to cross-functional teamwork and project collaboration.\nExecutive presentation experience through the summer intern project.\nMeaningful accomplishments and practical experience that can help differentiate you in future internships and full-time career opportunities.\nThe Summer Intern Experience\nAt Rockland Trust, interns are more than observers. You'll be treated as a valuable member of the team and given opportunities to contribute to meaningful projects that make an impact.\nAs part of our internship program, you'll also participate in collaborative summer project where you'll:\nPartner with interns.\nTackle a real business challenge.\nDevelop creative solutions and recommendations.\nStrengthen teamwork and leadership skills.\nBuild relationships across the organization.\nThis experience helps you develop confidence, professional presence, and real-world business skills that will benefit you throughout your career.\nRequired Qualifications\nRising junior or senior pursuing a Bachelor's degree in:Business\nInformation Systems\nComputer Science\nData Analytics\nFinance\nMathematics\nOr a related field\n\nStrong computer skills, including proficiency in Microsoft Excel.\nStrong analytical, problem-solving, and organizational skills.\nExcellent attention to detail.\nEffective written and verbal communication skills.\nAbility to learn new systems and technology quickly.\nAbility to work both independently and collaboratively in a team environment.\nPreferred Qualifications\nExperience using Excel for data analysis, reporting, pivot tables, formulas, or charts.\nCoursework or project experience involving data analysis, information systems, programming, or business technology.\nExposure to application testing, troubleshooting, or technical support through coursework, internships, student organizations, or extracurricular activities.\nInterest in digital banking, financial technology (FinTech), banking operations, or business systems.\nWho Should Apply?\nThis internship is a great fit for students who are curious about technology, enjoy solving problems, love working with data, and want to understand how digital products support customers every day. Whether your interests are in technology, analytics, systems management, FinTech, product development, or business operations, you'll gain valuable real-world experience while building the skills needed for long-term career success.\nIf you're excited about technology, eager to learn, and looking for an opportunity to make an impact while building your future career, we'd love to have you join our team this summer.\nAt Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.","description_format":"text","description_chars":7482,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-11-02T14:43:50Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 3 · green card filings: 1","filings_12m":3,"filings_prev_12m":6,"green_card_filings_12m":1,"median_offered_wage_usd":103750,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":50,"reasons":["conf:0","velocity","win:early","comp:junior"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/rockland-trust-digital-ops-analytics-intern","json_url":"https://alion.io/job/rockland-trust-digital-ops-analytics-intern.json","meta":{"generated_at":"2026-11-09T01:52:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3920,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1917226},"rest":"https://alion.io/mcp/rest/get_company?id=1917226"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frockland-trust-digital-ops-analytics-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frockland-trust-digital-ops-analytics-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frockland-trust-digital-ops-analytics-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rockland-trust-digital-ops-analytics-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frockland-trust-digital-ops-analytics-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3612103}},{"tool":"search_jobs","arguments":{"company":"rocklandtrust.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3612103},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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